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Review summary
Customers consistently appreciate the fast and timely delivery, vast and diverse wine selection—including rare and international options—secure and protective packaging, and the professional, responsive customer service. Many also find the ordering process and website user-friendly, and prices are generally considered competitive or fair, especially when discounts apply.
However, some customers experience delays or unreliable courier service, particularly with UPS and other couriers, leading to dissatisfaction with delivery attempts and communication. There are occasional reports of high baseline prices and shipping costs unless discounts are available, and a few customers note issues with packaging sturdiness or damaged goods. Additionally, some express frustration with the resolution process for claims involving damaged or faulty products, and a few suggest improvements for device compatibility and website clarity.
This text was automatically created by an AI system from user reviews.
Top notch company with a huge array of products at very good prices and very fast delivery. have ordered before and had no problems at all.
Community member
4 Reviews
Verified
Inserimento di vini che comprano il più possibile le zone di produzione nel mondo. In un solo sito, sarebbe possibile un viaggio completo.
Community member
1 Reviews
Verified
I like the ratings of wine, which help a lot when choosing wine!
During the last purchase more than 400 euro worth, I was confused by the wine and delivery price in my cart - the wine price showed without VAT, but with the delivery price which wasn't zero as promissed. At the checkout, things seemed different - there wasn't delivery price, but there was VAT. A little misleading
Community member
1 Reviews
Verified
Although a good variety of wines, i ordered a 2016 Saint emillion and i received a 2017 one from the same chateau. It was wrong information on the stock availability on the website.
I contacted them and they accepted to correct the mistake and offerrede alternatives of different wines or refund and picking up the wonrgly delivered bottle. As a first experience it was not one of the most positive but again these things can happen
Community member
3 Reviews
Verified
Perfect service, great prices and fast delivery.
Just received my second order and everything was perfect, The wine was very well packaged and arrived in perfect condition. Will definitely order again in the future.
Community member
1 Reviews
Verified
bad experience with shipping method
I'm satisfied with my order and the products, but the shipping experience with UPS was awful. The delivery driver was rude and wanted to leave the package on the street instead of delivering it properly. Furthermore, when he eventually delivered the package, he handled it carelessly, despite the fact that it contained fragile items.
Community member
2 Reviews
Verified
Good value
Immediate respons, straight to the point. Quick and correct delivery by a reliable courrier (I know others, unfortunately).
Clear communication.
Your range of choice is not the largest on the market, and your prices are also not the most interesting sometimes, but I can find wines which I do not find anywhere else.
Community member
1 Reviews
Verified
Excellent service and selection of quality wines
Extremely efficient service and lovely selection of wines. Particularly like the 6 bottle selections which are available
Community member
2 Reviews
Verified
Wijn die ik zocht
Ik zocht een wijn uit Australië en vond die bij 8Wines aan een schappelijke prijs.
Website de moeite waard om eens te bezoeken.
Community member
3 Reviews
Verified
Very good service and a positive experience
Overall, I had a very positive experience. However, faster response times and clearer communication would make the service even better.
Community member
1 Reviews
Verified
New Zealand Sav Blanc
Love the auto changing language, easy wine search and huge variety to select from. Not related to the page, delivery method courier company challenging to work with, no attempt to deliver package, courier took it to nearest pick up point. I love fast delivery process.
Community member
1 Reviews
Verified
Excellent wines, great prices and lightning-fast delivery
I’m extremely satisfied with my experience. The wine selection is truly impressive, with wonderful collections from different regions. Prices are very competitive and the value for money is excellent. What surprised me the most was the incredibly fast delivery – everything arrived perfectly packed and much sooner than expected. Highly recommended for anyone who appreciates great wine and professional service.
Community member
4 Reviews
Verified
I love the site. The selection is great and the prices are good. I really like to order here. Also the reward point system is nice.
BUT
The shipping with UPS really sucks. UPS did not even attempt to deliver to my home and did not even manage to drop the package at a package shop on the first go. I think it should be a must with heavy wine packages to deliver to the customers home.
Community member
1 Reviews
Verified
Probably one of the best webshops.
Great buy flow, clear and logical communication, perfect admin, unbeliveably fast shipping. Great service!
Community member
1 Reviews
Verified
opakovane objednavám vina z 8 wines.
Opakove objednávám vina od Vas. Vina vždy dorazila pekne zabalené , bez problémov.Mate skvely výber !Pači sa mu tematické upozornenia v emaili. Iba poznámka - 2 krát sa mi stalo, že som platila objednávku kartou, ale aj po 2 dňoch platba nebola spárována s objednávkou.
Community member
1 Reviews
Verified
Fast delivery ,wine excellent ! nothing broke but I think I was Lucky as the shipping Box was not that sturdy.
Community member
3 Reviews
Verified
Quick and reliable service. Ordering and delivering without any problems. Recommended!
Community member
3 Reviews
Verified
Wide Variety & Quick Delivery
I like that there is a wide variety of wines and that the delivery is reliable and timely 👌🏼
Private profile
3 Reviews
Verified
Excellent selection, postage too high.
Excellent selection, decent prices, it's just that postage is too much and the threshold for free postage is far too high. I'd be ordering twice as much if it were halved. 😅
Community member
4 Reviews
Verified
Particolarità dei vini
Apprezzo molto poter trovare delle bottiglie diverse dalle solite "commerciali"
A volte potrebbe essere un rischio, ma ad essere sincera mi è sempre andata bene!
Adoro sperimentare e allargare gli orizzonti.
Bravi!!!
Ovviamente gestione dell'ordine/consegna impeccabili come sempre.
C.
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