Thork Racing
Reviews:

2,131 total reviews   792 reviews in the last 12 months

4.72

Excellent

2,131 total reviews
792 reviews in the last 12 months

5
86 %
4
7 %
3
2 %
2
1 %
1
4 %

Certified since: Nov 28, 2023

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Review summary

Customers widely praise the helpfulness, professionalism, and promptness of the support team. Fast and reliable delivery is frequently highlighted as a positive aspect. Most customers express high satisfaction with the quality, durability, and innovation of the products. Clear and responsive communication is often appreciated. Many users also find the products and their setup to be user-friendly. However, some customers experience unanswered inquiries or poor after-sales service. Delays in delivery and high shipping costs, especially for small items or international orders, are recurring complaints. There are rare mentions of hardware faults. Several reviews note a lack of replies or unclear updates, particularly regarding orders and support. A notable portion of customers find initial setup, manuals, or instructions confusing or insufficient, and some request more detailed, clearer, or video-based instructions, especially for complex or first-time setups.

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ReviewsThork Racing

(28)
(8)
(16)
(56)
(684)
Community member 
1 Reviews
 Verified
I enjoy driving with the DMD navigation. I was satisfied with the cooperation during the repair. Honza Mach
Community member 
2 Reviews
 Verified
Good products, fast delivery and good support and instructions on how to install and use.
Community member 
1 Reviews
 Verified

The products are excellent and feel truly high-quality.

The products are of high quality and feel reliable. However, emails with specific questions, such as requests to combine orders, receive no response. This is unfortunate if you happen to forget to order something. Considering the price of the products, a timely and courteous reply would be appreciated.
Community member 
1 Reviews
 Verified
Quick delivery from when I ordered and all that I ordered was exactly as it should be
Community member 
2 Reviews
 Verified
HE COMPRADO LA TABLET DMD NOR7E + MANDO REMOTO DMD 2 (CONTROLADOR + OBD 2/ TPMS + KIT SENSORES TPMS DMD y no he sido capaz que el OBD 2 funcione correctamente, se desconecta de la tablet, lo tienes que resetear y funciona un tiempo, además que pasadas horas la luz nunca se apaga generando descarga de la batería, les he escrtio y ni han contestado, con el kit de sensores, no consigo que funcione uno de los dos. Una gran pena, porque estaba muy ilusionado y me el coste es alto, pero la respusta postventa, vergonzosa. I bought the DMD NOR7E tablet + DMD 2 remote control (controller + OBD 2/TPMS + DMD TPMS sensor kit) and I haven't been able to get the OBD 2 to work correctly. It disconnects from the tablet, I have to reset it, and it works for a while. Also, after a few hours, the light never turns off, draining the battery. I've written to them and they haven't even replied. With the sensor kit, I can't get either of the two sensors to work. It's a real shame, because I was very excited about it and it was expensive, but the after-sales service is appalling. Comprei o tablet DMD NOR7E + comando DMD 2 (controlador + OBD 2/TPMS + kit de sensores TPMS DMD) e não consegui que o OBD 2 funcionasse correctamente. Desliga do tablet, preciso de o reiniciar e funciona por um tempo. Além disso, ao fim de algumas horas, a luz não se apaga, descarregando a bateria. Já contactei a empresa e nem sequer responderam. Com o kit de sensores, não consigo fazer funcionar nenhum dos dois sensores. É pena, porque estava muito entusiasmado com o produto e era caro, mas o serviço pós-venda é péssimo.
Community member 
2 Reviews
 Verified
Enfin de vrai produit de qualité la power box est vraiment ce qu’il me fallait seul défaut constaté on ne peut pas modifier les noms des sorties sur la tablette pour les affiliés à une action ou un appareil
Community member 
2 Reviews
 Verified

Slow OS speed of the Nor7e

The OS speed of the Nor7e is not adequate for this level price. The touch screen some times is not enough sensitive and even without gloves you need touch several times. The navigation software it’s good when you have the track or route but if you want to do some change is not so easy.
Community member 
4 Reviews
 Verified
Always a pleasure to deal with you, guys, just hope you will improve your shipping rate for EU, it's the only things that hold me to order more often.
Community member 
1 Reviews
 Verified

Πρώτη επαφή με το DMD2

Ως σχετικά νέος χρήστης δεν είμαι σε θέση να κάνω αξιολόγηση. Κάτι που ευχαρίστως να κάνω αφού καταφέρω να εξοικειωθώ με το μενού . Ως πρώτο σχόλιο και, μη γνωρίζοντας ακόμη καλά τον χειρισμό της εφαρμογής DMD2, θα ήθελα να περιλαμβάνονταν στην αναζήτηση προορισμού η δυνατότητα αναγραφής του τόπου ή, ακόμη, και της διεύθυνσης του επιθυμητού σημείου άφιξης.
S L
serge l.
6 Reviews
 Verified
La réactivité et le professionnalisme amélioration si possible des tutos plus facile étape après étape Concernant la livraison des petites choses ne plus passé par Chronopost le service est vraiment de la merde sur France.
Community member 
6 Reviews
 Verified
The website is clear, orders are handled fast. Overall good service
Community member 
3 Reviews
 Verified

Great online purchase experience and quality

Great online purchase experience. Top quality products. Just starting to explore my new DMD Nor7e tablet and very impress with the unit and the software capabilities.
Community member 
1 Reviews
 Verified
Everything , i had a minor complication with my order but the communication and the professionalism was on another level ! I would definitely buy again
Community member 
3 Reviews
 Verified
The service is fantastic and the products are rock solid!
Community member 
1 Reviews
 Verified
I like your products, I like your service, I like how your products and service make my adventures more enjoyable! Thank you all !
Community member 
1 Reviews
 Verified

Fantastic

Really good experience good products and fast delivery.
Community member 
2 Reviews
 Verified

Ecellent service and products

Very good products, excellent guidence and support when it came to what to buy.
Community member 
1 Reviews
 Verified
No todo a experiência foi excelente, qualquer alteração seria apenas ‘cosmética’ Um abraço!
Community member 
5 Reviews
 Verified

Good Job!

The availability of the people at Thork Racing was superb and the order was shipped in a timely manner in spite of the high workload to fulfil accumulated backorders. Great product!
Community member 
2 Reviews
 Verified
Great products and an outstanding customer support, either replying to simple connection issues to full on software development updates..I honestly couldn't fault these guys at all.

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Thork Racing

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About

Thork Racing

Motorcycle Navigation Experts. Home for the DMD navigation products and DMD2 app. The best Adventure and Off-Road products for your motorcycle.