superbalist.comReviews:
26,709 reviews in the last 12 months181,171 total reviews
Excellent
Top positive review
Sep 14, 2023
Verified review
I love that Superbalist offers next day delivery (in main city hubs), this was an absolute saving grace for me as I had a last minute event dress disaster that with the next day delivery was completely solved. The returns process is also fantastic and I have never had an issue. The variety and range is great for so many occasions and preferences. Amazing clothing as well as home goods. I love that some of the brands include the size of the model which really helps in deciding which size to take as well as the size finder. My only suggestion is that as a user I have no idea how to leave a review of items though, and I’m sure I’m not alone as many items don’t have reviews.
Read more
Top negative review
Nov 12, 2023
Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain.
Then I was told that one of my items was not available even though the app showed that it was.
You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out.
Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
Read more
Reviews for superbalist.com
Dec 11, 2023
Verified review
Customer service unfortunately isn’t great compared to competitors in the market
Report review
Oct 26, 2023
Verified review
i requested size 8 and size 9 was send. I tried to exchange but it was sold ou.
Report review
Oct 13, 2023
Verified review
I received the wrong order and have been waiting for 5 days to get any feedback.
Report review
Jun 5, 2023
Verified review
Made an order, didn’t get an order number for 2 weeks. Had to cancel. Never again
Report review
Nov 6, 2023
Verified review
Garment has iron shine patches like it was worn plus it’s fade on the band part
Report review
Oct 8, 2023
Verified review
I haven’t received my one mattress with the one order - so it is a Missing item
Report review
Sep 22, 2023
Verified review
Incorrect product sent to me twice so I gave up and kept it, very dissatisfied
Report review
Jun 26, 2023
Verified review
Don’t offer a service that you can’t meet. Very disappointing for the customer.
Report review
Jun 15, 2023
Verified review
Logged a change and return item but still today they haven't been collected....
Report review
Jan 11, 2024
Verified review
Products not as advertised
Bad fits
Sizes incorrect
Return process inefficient
Report review
Oct 12, 2023
Verified review
Pick n Pay clothing item received instead of Mango
I ordered the Mango Waistcoat Blanvest and received a Pick n Pay clothing item.
Report review
Sep 27, 2023
Verified review
The shops that sells should stop doing small cuts even size 16 its like size 10
Report review
Sep 26, 2023
Verified review
Placed an order twice for the same clothing item and twice got the wrong size 😖
Report review
Aug 14, 2023
Verified review
Very little new product and small units on markdown - ratherr remove from site
Report review
Aug 1, 2023
Verified review
Wrong colour of order was delivered twice, even after requesting for exchange.
Report review
Jul 7, 2023
Verified review
I was delivered shot items even now I never received it but I am paying for it
Report review
Jan 3, 2024
Verified review
Options if want credits in my Superbalist account or crediting my bank account
Report review
Oct 12, 2023
Verified review
i got a package with dirty shoes and…
I got a package with dirty shoes and the packaging was revoltingly disgusting.
Report review
Oct 1, 2023
Verified review
Don't delay your orders otherwise there's nothing wrong except for the delays
Report review
Jun 17, 2023
Verified review
I received the incorrect goods and did not receive the goods that i ordered.
A
Report review