Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland- Logo - reviews

Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Reviews:

734 reviews in the last 12 months1,121 total reviews  

4.74
Excellent

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Most relevant positive review

Oct 19, 2023
 Verified review
Ordering process was simple and delivery as promised. All products were in good condition. Website isn't working well with mobile so I ended up placing the order on my computer, that was a bit annoying. I also would have liked to have a note of some kind on the bulbs that require soaking in water before planting. I had ordered lots of different kinds of bulbs and luckily remembered that one was different to others, but then had to go on the website to check which one it was and why was it different. In the past I've made the mistake of planting bulbs before soaking them and none of them started growing the next spring.

Most relevant negative review

Jul 15, 2024
 Verified review
I’m not sure why you now send me requiring my comments over past orders. This years order, I’ve downgraded to one star following the response from the company, which stated if you want good bulbs order earlier, as at the end of the season they “not perfect”, which is an understatement. Sending smaller than advertised size bulbs, already damaged when packaged & not at the 80% discount they quoted me. Not recommended. You keep existing customers by being honest & no sending out rubbish.
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Reviews for Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland

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Jul 15, 2024
 Verified review

Poor bulbs

I’m not sure why you now send me requiring my comments over past orders. This years order, I’ve downgraded to one star following the response from the company, which stated if you want good bulbs order earlier, as at the end of the season they “not perfect”, which is an understatement. Sending smaller than advertised size bulbs, already damaged when packaged & not at the 80% discount they quoted me. Not recommended. You keep existing customers by being honest & no sending out rubbish.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Aug 29, 2024
Dear Client, Thank you for leaving your honest review. We understand your disappointment and regret to hear that. We will improve communication about the quality of oud bulbs and plants that we sell with 80% during the last days of the season. Kind regards, DUTCH-BULBS.COM
Jun 25, 2024
 Verified review

Poor bulbs

Hi, ordered a lot of lily bulbs in sale, including 30 mixed 16-18 size double lilies, they supplied size 14-16, of which at least 50% had broken shoots, so won’t flower this year, assuming the bulb was big enough to flower anyway. Also many other bulbs had broken shoots. Not a good investment, not recommended
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jul 2, 2024
Dear Client, W eare sorry to hear that you are not satisfied with our products or delivery. Please send us an email and we will provide a solution. Kind regards, DUTCH-BULBS.COM
Jul 1, 2024
 Verified review
Not receive an order. by tracking information it's as delivered, seems for fake service.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jul 2, 2024
Dear Client, W eare sorry to hear that you are not satisfied with our products or delivery. Please send us an email and we will provide a solution. Kind regards, DUTCH-BULBS.COM
Jun 17, 2024
 Verified review
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 20, 2024
Dear Sir/Madam, We will contact you directly with an update on your order. Kind regards, DUTCH-BULBS.COM
Apr 5, 2024
 Verified review
Добрый день. Ваше имя и вашу фирму очерняет ваш партнер по доставке посылок DPD . Последние 2 штуки посылок они не стали себя утруждать привозить по адресу доставки . Хотя их ждали в указанное ими время . Екатерина не пошла на работу и ждала их. Спустя несколько часов DPD отправили письмо - в котором извинились за то что не доставили посылки . Причину указали что - ЗАБЫЛИ ЗАВЕЗТИ ИХ . И попросили посылки забрать со склада . ПРичем до 5 апреля срок. В противном случае посылки будут отправлены - ОТПРАВИТЕЛЮ . Beste ECATERINA IVANOV, Jammer genoeg hebben we je gemist bij de levering van je pakket met pakketnummer 05212149209494 van DUTCH-BULBS.COM. Opdat je toch zo snel mogelijk je pakket in handen zou kunnen krijgen, zal onze chauffeur het uiterlijk volgende werkdag leveren in een Pickup parcelshop in de buurt. Zodra je pakket klaar ligt in de Pickup parcelshop ontvang je van ons nog een bevestigingsmail met het adres en de openingsuren. Vergeet niet om je identiteitskaart mee te nemen wanneer je je bestelling ophaalt. Met vriendelijke groeten, DPD
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM
Jan 23, 2024
 Verified review

Tulip and hippeastrum bulbs arrived covered in mold

This seller was recommended to me by my best friend, but I'm disappointed. Tulip and hippeastrum bulbs arrived covered in mold. I was very upset. I still regret that I didn’t take a picture of their condition, it’s just that my daughter was sick and there was no time for that. In one local store they sold me a product that helped preserve two bulbs of hipeastrum. everything else simply died.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jan 24, 2024
Dear Client, We're truly sorry to hear about the mold on your tulip and hippeastrum bulbs. We apologize for any inconvenience caused during such a challenging time for your family. To make things right, we'd like to offer a replacement or a refund. Please reach out to our customer support. We appreciate your understanding and hope to regain your trust. Best regards, DUTCH-BULBS.COM
Jun 4, 2024
 Verified review
So far I have NOT received my order. It may be the services that DB employs, or it may be DB itself. Either way, the communications are very poor. This was my first ever purchase with DB and any future purchases will depend on how this gets resolved.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 13, 2024
Dear Client, We are sorry to hear that you have not received your order. We will contact DPD to investigate where your package is and send you an email. Kind regards, DUTCH-BULBS.COM
May 16, 2024
 Verified review
I have yet not received my latest order or news when I can expect to have it. Yes shame to wait for so long and that the delivery check-up does not function.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you have not received your order. We will contact our logistics partner to solve the problem. Kind regards, Team Dutch-Bulbs.Com
Dec 4, 2023
 Verified review
I have not received order number 28466 Very disappointed. Communication not good. I love the bulbs. But when I pay for something I expect better service.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Dec 7, 2023
Dear Client, We will contact you directly to update you on the situation and provide a solution. Kind regards, DUTCH-BULBS.COM
May 16, 2024
 Verified review
Out of 15 small orienpet bulbs , only 7 will grow this year.. the 8 were broken the stem , and will not grow this year
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you are not satisfied with the quality of bulbs and plants that you received from us. We will email you with an offer of compensation. Kind regards, Team Dutch-Bulbs.Com
Nov 5, 2023
 Verified review

Very poor quality bulbs, dreadful customer service

Iris Picasso bulbs were tiny, shrunken, some were almost rotting. Emailed 3 times but no reply from this company.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Nov 7, 2023
Dear Client, We are sorry to hear that your order was delivered as expected. We will contact you via email to resolve this situation. Kind regards, DUTCH-BULBS.COM
Mar 30, 2024
 Verified review
today is 30 March - delivery was due to start on 18 March - still not arrived yet and no message
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM
Apr 12, 2024
 Verified review
The hydrangeas are very small. Some damage occurred in route of the shipping.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM
Apr 9, 2024
 Verified review
Die meisten Zwiebelblüten, die ich gekauft habe, waren schimmelig.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM
Nov 1, 2023
 Verified review
poor quality and delivered product not to my order
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Nov 2, 2023
Dear Client, We are sorry to hear you are not satisfied with the quality. We will contact you via the email to provide compensation. Kind regards, DUTCH-BULBS.COM
May 31, 2024
 Verified review
Quality not good , old stuff very dry
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you are not satisfied with the quality of bulbs and plants that you received from us. We will email you with an offer of compensation. Kind regards, Team Dutch-Bulbs.Com
May 20, 2024
 Verified review
Order failed to arrive
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you have not received your order. We will contact our logistics partner to solve the problem. Kind regards, Team Dutch-Bulbs.Com
Dec 4, 2023
 Verified review
Small bulbs
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Dec 7, 2023
Dear Client, We are sorry to hear that you are not satistied with the size of our bulbs. We will contact you via email to provide compensation. Kind regards, DUTCH-BULBS.COM
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Frankfurt
Apr 12, 2024
 Verified review
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM
Apr 10, 2024
 Verified review
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM