Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland- Logo - reviews

Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Reviews:

554 reviews in the last 12 months608 total reviews  

4.75
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jan 19, 2023
The Trustmark indicates trustworthy online retailers.
Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Mar 24, 2023
 Verified review
I ordered peony plants and received the package in promised time. The quality of the product was immaculate. The plants were health and in god order. The packing, though, was done s a ver big box, much bigger that the content self. There was no paper in between the peony plants, and, of course they were moving during transportation. So so of the roots were broken. The delivery company brought the parcel to the storage place far away from our residence address (in the past all our packages were delivered to us properly - left in the mailbox or handed over to the consierge). As it was weekend already we were able to collect the parcel only after two days after delivery on Monday. This was disappointing. But I would like to say that I am satisfied with the quality on the peony plants and, in general, with the bulbs offered by the Dutch-Bulbs company, and I am planning to continue ordering from this company.

Top negative review

Nov 7, 2023
 Verified review
One of peony plant root order was mouldy and had no eyes. The customer support didn't try their best to to satisfy customer.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland

 Sort by  
Relevance
(7)
(8)
Reset
Jan 23, 2024
 Verified review

Tulip and hippeastrum bulbs arrived covered in mold

This seller was recommended to me by my best friend, but I'm disappointed. Tulip and hippeastrum bulbs arrived covered in mold. I was very upset. I still regret that I didn’t take a picture of their condition, it’s just that my daughter was sick and there was no time for that. In one local store they sold me a product that helped preserve two bulbs of hipeastrum. everything else simply died.
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jan 24, 2024
Dear Client, We're truly sorry to hear about the mold on your tulip and hippeastrum bulbs. We apologize for any inconvenience caused during such a challenging time for your family. To make things right, we'd like to offer a replacement or a refund. Please reach out to our customer support. We appreciate your understanding and hope to regain your trust. Best regards, DUTCH-BULBS.COM
Dec 4, 2023
 Verified review
I have not received order number 28466 Very disappointed. Communication not good. I love the bulbs. But when I pay for something I expect better service.
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Dec 7, 2023
Dear Client, We will contact you directly to update you on the situation and provide a solution. Kind regards, DUTCH-BULBS.COM
Dec 4, 2023
 Verified review
Small bulbs
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Dec 7, 2023
Dear Client, We are sorry to hear that you are not satistied with the size of our bulbs. We will contact you via email to provide compensation. Kind regards, DUTCH-BULBS.COM
Nov 5, 2023
 Verified review

Very poor quality bulbs, dreadful customer service

Iris Picasso bulbs were tiny, shrunken, some were almost rotting. Emailed 3 times but no reply from this company.
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Nov 7, 2023
Dear Client, We are sorry to hear that your order was delivered as expected. We will contact you via email to resolve this situation. Kind regards, DUTCH-BULBS.COM
Nov 1, 2023
 Verified review
poor quality and delivered product not to my order
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Nov 2, 2023
Dear Client, We are sorry to hear you are not satisfied with the quality. We will contact you via the email to provide compensation. Kind regards, DUTCH-BULBS.COM
Mar 30, 2023
 Verified review

Very small, weak plants damaged in transit.

Received small (4cm high at most), weak-looking plants --basically twigs-- with long (3cm) white shoots (lack of sunlight), practically all of which had been snapped off in transit due to poor packing. All plants packed in a simple plastic bag without any protection at all in the box. Have planted immediately, but am not very hopeful.
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Mar 31, 2023
Dear Client, We are sorry to hear that you are not saitsfied with the quality of our plants. If they do not grwon as expected we will compensate your purchase. Kind regards, DUTCH-BULBS.COM
Apr 6, 2023
 Verified review
posted Friday a week before easter and now 6 days later not arrived so second weekend in post. Fault in first instance on date of posting as parcels often take many days to Finland from middle Europe. Latest however shows parcel still in Holland after 5 work days
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 7, 2023
Dear Client, We are sorry to hear that DPD has noy managed to deluiver your pachake on time. Usually it takes them 4-5 working days. At this moment we can see that you package has arrived to Finland and hopefully will be delivered very soon. Kind regards, DUTCH-BULBS.COM
Jun 26, 2023
 Verified review
In the previous purchase, several packages of lamps were not sent at all without notice, or the amount of each package was not correct . In this purchase, I got several broken bulbs in each package. It just came today and I am planting the bulbs .
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 30, 2023
Dear Client, We are sorry to hear that dahlias did not come up. We will email you directly to offer compensation. Kind regards, DUTCH-BULBS.COM
Jun 27, 2023
 Verified review
the bulbs arrived quickly and I admit that it was a bit late to be ordering dahlia bulbs but none of them have come up which is very disappointing.
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 30, 2023
Dear Client, We are sorry to hear that dahlias did not come up. We will email you directly to offer compensation. Kind regards, DUTCH-BULBS.COM
Mar 27, 2023
 Verified review
May be you have to increase the prices and send only the best quality bulbs. Sending more bulbs than ordered does not decide the quality problem.
Report review
Apr 25, 2023
 Verified review
Non-delivery case. I’m very disappointed. This caused extra work and use of time.
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 25, 2023
Dear Client, We are sorry to hear that DPD could not deliver your package as we promised. We will contact DPD and you directly to solve this problem. We will either send your order once again or make a refund. Kind regards, DUTCH-BULBS.COM
Mar 14, 2023
 Verified review
Bad delivery, bad quality
Report review
Mar 29, 2023
 Verified review
meget fint
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Mar 31, 2023
Kära kund, Tack för din recension. Kan du förklara mer i detalj varför du gav oss 1 stjärna? Med vänliga hälsningar, DUTCH-BULBS.COM
Oct 13, 2023
 Verified review
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Oct 14, 2023
Dear Client, We are sorry to hear that you are not completely satisfied with our products. We will email you with the compensation offer. Kind regards, DUTCH-BULBS.COM
May 8, 2023
 Verified review
Report review
Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
May 15, 2023
Dear Client, We are sorry to hear that you are not satisfied with our performance. We would appreciate it if you could provide us with more details, so we can provide a solution. Kind regards, Team Dutch-Bulbs.Com