Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland- Logo - reviews

Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Reviews:

554 reviews in the last 12 months608 total reviews  

4.75
Excellent

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Top positive review

Mar 24, 2023
 Verified review
I ordered peony plants and received the package in promised time. The quality of the product was immaculate. The plants were health and in god order. The packing, though, was done s a ver big box, much bigger that the content self. There was no paper in between the peony plants, and, of course they were moving during transportation. So so of the roots were broken. The delivery company brought the parcel to the storage place far away from our residence address (in the past all our packages were delivered to us properly - left in the mailbox or handed over to the consierge). As it was weekend already we were able to collect the parcel only after two days after delivery on Monday. This was disappointing. But I would like to say that I am satisfied with the quality on the peony plants and, in general, with the bulbs offered by the Dutch-Bulbs company, and I am planning to continue ordering from this company.

Top negative review

Nov 7, 2023
 Verified review
One of peony plant root order was mouldy and had no eyes. The customer support didn't try their best to to satisfy customer.
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Reviews for Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland

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Dec 12, 2023
 Verified review
Purtroppo non ho ancora ricevuto i vostri bulbi. I motivi sono dovuti all’inefficienza del corriere Bartolini che nella giornata di ieri nonostante avevano preannunciato la consegna non operavano creandomi notevoli disagi. Sul traking poi indicavano falsamente che la consegna non era andata a buon fine. Per risolvere la problematica ho chiesto al corriere di consegnare il pacco presso un punto di ritiro ma ad ora non ho ancora ricevuto alcuna conferma di deposito. Per il futuro ci consiglio di utilizzare i corrieri sda o gls che in questo territorio sono più seri ed affidabili.
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Dec 14, 2023
 Verified review
The product looks great online but as yet do not know if it was recieved. I have sent WhatsApp message yesterday morning but no replace. No up to date info o courier site
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Dec 5, 2023
 Verified review
Unfortunately all 21+ bulbs of Paul Scherrer had pests.
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Dec 22, 2023
 Verified review
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Nov 7, 2023
 Verified review

Mouldy peony root order & a poor customer support

One of peony plant root order was mouldy and had no eyes. The customer support didn't try their best to to satisfy customer.
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Nov 9, 2023
 Verified review

Initial review

Items arrived apparently ok and undamaged, although I have mot yet checked sizes. I do however think that although the cardbosrd box is relatively strong, it is not indestructible and there should be a packaging around the bags to protect from potential crushing or other damage. I am unable to give a full review as first order with no experience of any issues at flowering.
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Nov 5, 2023
 Verified review

Very poor quality bulbs, dreadful customer service

Iris Picasso bulbs were tiny, shrunken, some were almost rotting. Emailed 3 times but no reply from this company.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Nov 7, 2023
Dear Client, We are sorry to hear that your order was delivered as expected. We will contact you via email to resolve this situation. Kind regards, DUTCH-BULBS.COM
Nov 17, 2023
 Verified review
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Oct 16, 2023
 Verified review
Disappointed in relation to bulb size, majority I ordered were to be 28-30 best measurement I could get was 27 , others ordered 30/32 best 29.1, get the largest bulb possible & you'll get three flower stems unlikely with these bulbs., old story, see & touch what your getting and you'll make a better decision. Usually grow 20+ Amarlysis for family & friends Christmas presents, now having to re-think, probably do Hyacinth / Tete a Tete selection now with bulbs purchased locally when I can see & touch prior to purchase. Live & learn. LA
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Oct 25, 2023
 Verified review

Meiklokjes en Muscari

We bestelden Meiklokjes en dat leek me ok en Muscari en deze vond ik eerder duur en de kwaliteit is vergelijkbaar met wat we hier in België in de winkels kunnen kopen en dit aan aanzienlijk lagere prijs. Bovendien moet je 2 weken wachten op de bloembollen wat ik echt in deze tijd erg lang vind voor een online shop. Dus wat mij betreft geen aanrader. We bestelden omdat er maar weinig plaatsen zijn waar er meiklokjes te koop zijn. Voor bloembollen zijn er betere en goedkopere alternatieven.
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Mar 30, 2023
 Verified review

Very small, weak plants damaged in transit.

Received small (4cm high at most), weak-looking plants --basically twigs-- with long (3cm) white shoots (lack of sunlight), practically all of which had been snapped off in transit due to poor packing. All plants packed in a simple plastic bag without any protection at all in the box. Have planted immediately, but am not very hopeful.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Mar 31, 2023
Dear Client, We are sorry to hear that you are not saitsfied with the quality of our plants. If they do not grwon as expected we will compensate your purchase. Kind regards, DUTCH-BULBS.COM
Oct 12, 2023
 Verified review

Stop being so mean with the plant sizes !

I am finding that the size of plants delivered is getting smaller and smaller resulting in the plants not coming into flower in the next season. They almost all look as though they need potting on and further development before being planted out in the garden. This may be OK for you younger gardeners who have time to wait but I am now a pensioner and next season is never guaranteed at my age !!
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Oct 16, 2023
Dear Client, Thank you for your feedback. We will discuss this with our farmer and try to improve the size of plants. Kind regards, DUTCH-BULBS.COM
Jun 12, 2023
 Verified review
Delivery time was 10 days. The result the Hydrangea Magical Candle had lost all magic.... never recovered. Also though provided with way more than Freesia bulbs than promised , none appeared to be in good condition. Planted them and hope that at least a few appear!
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 16, 2023
Dear Client, We are sorry to hear that the plants that you received were not in good condition. We will email you to provide compensation. Kind regards, DUTCH-BULBS.COM
Apr 6, 2023
 Verified review
posted Friday a week before easter and now 6 days later not arrived so second weekend in post. Fault in first instance on date of posting as parcels often take many days to Finland from middle Europe. Latest however shows parcel still in Holland after 5 work days
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 7, 2023
Dear Client, We are sorry to hear that DPD has noy managed to deluiver your pachake on time. Usually it takes them 4-5 working days. At this moment we can see that you package has arrived to Finland and hopefully will be delivered very soon. Kind regards, DUTCH-BULBS.COM
Apr 5, 2023
 Verified review
Delivery at due time for order not always good. Had to be reminded of pre-sale lily order. Very small Canna tubers that will take at least 2 years to reach flowering size. Lilliy bulbs likewise only just described size. Good selection of plants.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 7, 2023
Dear Client, We are sorry to hear that the quality of plants was not as expected. We will contact you via email to offer compensation. Kind regards, DUTCH-BULBS.COM
Apr 1, 2023
 Verified review
Disappointed that some of the products sold by their webiste were out of stock and they cancelled my order after I already made the payment. Also, they can’t issue invoice without VAT wich is strange considering how they do business acorss EU.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 7, 2023
Dear Client, Thank you for your feedback. We will try to introduce 0% VAt for companies this year. Kind regards, DUTCH-BULBS.COM
Apr 27, 2023
 Verified review
The size of the bulbs I bought wasn’t as big as the pictures shown at the webpage. The bulbs might be ok, but it’s a quite huge difference in what the selling pictures shows and what I really got.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 7, 2023
Dear Client, We are sorry to hear that the quality of plants was not as expected. We will contact you via email to offer compensation. Kind regards, DUTCH-BULBS.COM
Apr 19, 2023
 Verified review

Not satisfied

I ordered the bulbs of flowers and 6 orchids, everything is good except an orchid: I ordered Oncidium, but I received another one that I don’t know what it is and I don’t like it at all.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 7, 2023
Dear Client, We are sorry to hear that the quality of plants was not as expected. We will contact you via email to offer compensation. Kind regards, DUTCH-BULBS.COM
Mar 27, 2023
 Verified review
May be you have to increase the prices and send only the best quality bulbs. Sending more bulbs than ordered does not decide the quality problem.
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May 22, 2023
 Verified review
Le fogli degli agapanti erano verde pallido, quasi bianche e dei bulbi delle dalie solo una aveva già l'occhio della germinazione
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 7, 2023
Gentile cliente, Siamo spiacenti di sapere che la qualità delle piante non era quella prevista. La contatteremo via e-mail per offrirle un risarcimento. Cordiali saluti, DUTCH-BULBS.COM