Review summary
Customers frequently praise the health, beauty, and condition of the plants, as well as their close match to website photos. The wide range of plants, including rare varieties and the option to select specific plants, is highly appreciated. Many customers highlight the careful and secure packaging, fast delivery, attractive pricing, and special offers. Friendly and helpful customer service is also mentioned positively by several reviewers. However, some customers report issues such as pests or damaged leaves on arrival, missing items, or packaging problems. There are also mentions of delayed shipping, discrepancies between delivered plants and website photos, and mixed experiences with customer service, particularly regarding unresponsiveness or lack of communication. A few customers express concerns about pricing transparency or find certain items to be overpriced.
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