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Growjungle.com
Reviews:

185 reviews in the last 12 months271 total reviews  

3.89
Good

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Most relevant positive review

3 days ago
 Verified review
i really like that you can choose the exact plant that you want. also the plant is very well protected during transport. it took a week before i got the message that the plant was send. there was a slight issue with the plant but after e-mailing about it the response was prompt and the solution was more than i hoped for. the plants look really healthy and are doing well. the price is a bit high but well worth it with you being able to choose the plant, the customer service and the plants being so healthy. i do wish they had a store you could visit though.

Most relevant negative review

May 30, 2024
 Verified review
I received my order has been shipped email on the 20th May. To date I have not received my order (previous orders normally take a maximum of 5 days to be delivered). I have followed up with Grow Jungle 4 times via direct message on Instagram, email and WhatsApp politely requesting that they send me the tracking details. I have received no response. I have ordered from them numerous times before and always had good communication with them (pre-order not post-order). I don't understand companies who feel it is ok to just ignore their customers. What a shame as I thought I had found a reliable seller.
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Reviews for Growjungle.com

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Mar 23, 2024
 Verified review

Mites

Hello. I really like your shop cause there is plants that I don't find on other websites but I received them full of mites... This is not cool cause there was obvious.
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Mar 28, 2024
 Verified review
I did not receive the order and there was no contact from the store.
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Answer by Growjungle.com
Mar 28, 2024
Hey! Due to the holy week, we didnt want the order to be stuck in the long weekend, therefore we will ship your order coming Tuesday. Kind regards, GrowJungle
Mar 25, 2024
 Verified review
It was not at all the plant i orderd and did not include a moss pole
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Apr 7, 2024
 Verified review
Seit 1.4 kein Versand keine Reaktion auf Anfrage
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Answer by Growjungle.com
Apr 7, 2024
Hey! Somehow your order hasn’t been picked up by DPD, we will immediately send you your package, Our apologies! Kind regards, GrowJungle
Mar 27, 2024
 Verified review
Ik heb mijn bestelling nog niet ontvangen
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Answer by Growjungle.com
Mar 27, 2024
Hoi! Gezien de vakantiedagen deze week, en de eenmalige verzending wij doen voor alle EU landen, was het niet verstandig om afgelopen maandag te versturen, hierdoor wordt jouw bestelling komende dinsdag verstuurd, onze excuses voor de vertraging. Mvg, GrowJungle
Apr 12, 2024
 Verified review
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Nov 15, 2023
 Verified review
Plantes très bien emballé. Juste le livreur qui a tourné le colis dans tous les sens... J'ai eu peur et merci au vendeur avoir pris soins de bien mes protéger. Commande passée un dimanche 5 novembre, le colis a été envoyé le lundi 13 novembre et je l'ai reçu le lendemain. Parfait. Vu certains commentaires, j'avais peur de commander mais je ne regrette pas. Je prévois déjà une autre commande.
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Jan 31, 2024
 Verified review

Amazing!!!

Excellent seller, quality plants, fast and perfect delivery! I have made several orders and the plants always arrive in top shape, be it summer or winter. The shop offers a vast and diverse selection of plants, that gets regularly updated ,so you can always find something new. Can't recommend enough!
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Sep 7, 2023
 Verified review

Excellent

I ordered for the first time with GrowJungle. My plants arrived after ten days. I would like to emphasize the care taken in packaging and protecting the plants (in rigid plastic), so that it is impossible for them to be damaged. Thank you GrowJungle and I will happily order from you again.
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Mar 6, 2024
 Verified review
Plants arrived in good condition and looked very similar to the photo on the website. The shipping took long because the store ships the plants only on Monday and I placed my order on Sunday. But that insures that the plants will not get stuck in a warehouse for a weekend, so it's fine :)
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Mar 9, 2024
 Verified review
Le premier colis reçu était décevant , plantes petites, le nombre de plantes dans le pot ne correspondait pas au photos. La qualité était moyenne. Mais la deuxième commande était parfaite. Plantes bien développées en parfaite santé, nombre exact ! J'étais vraiment ravi . A recommander
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Feb 17, 2024
 Verified review

satisfied returning customer

this is my third order from this shop. the plants were shipped monday, and arrived thursday morning to croatia. the package was undamaged, the plant very nicely protected, and the plant itself (florida beauty philodendron) was big and healthy. i will be ordering from this shop again.
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Dec 15, 2023
 Verified review
Très déçue, plante de 2ème chance pas du tout similaire à la seule photo présentée + boîte d'engrais non protégée et ouverte ! Pas de cuillère-mesure fournie avec l'engrais. J'ai envoyé un mail pour savoir combien de grammes pour 10L d'eau, pas de réponse...Je ne recommanderai pas.
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Sep 20, 2023
 Verified review

Superb after-sale service !

After a few problems with the delivery, the GrowJungle team quickly intervened to solve the problem. Everything was sorted out and the plants arrived safely, in a strong, well-protected box. I'd recommend the site for all your tropical plant needs.
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Feb 29, 2024
 Verified review
Die Pflanzen waren sehr gut für den Transport verpackt, eine Pflanze hätte vor der Reise vl einen kleinen Schluck mehr Wasser vertragen, sonst mit Allem sehr zufrieden!! Auch die second Chance Pflanze war besser als erwartet, siehe Foto.
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Oct 18, 2023
 Verified review
The customer service is like no other! I have been a loyal customer for years and it’s due to how well taken care of the customers feel. I have no negative things to comment and will be ordering again very very soon.
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Oct 27, 2023
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satisfied customer from croatia

the plants were really well packaged and protected, healthy and big. the package was sent monday, it arrived on thursday morning. i will be ordering more plants from this greenhouse in the future.
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Jan 31, 2024
 Verified review

Super looking plants

I have ordered many times. The plants are always healty snd gorgeous, even better in person than in the pictures. They always arrive packaged propery and with care. Prices are good too.
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Nov 19, 2023
 Verified review
Azienda seria prodotti ottimi qualità prezzo anche poco comunicativi e spedizione un po' lenta per il resto niente da eccepire aspetto di essere spedito il secondo ordine
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Jan 28, 2024
 Verified review
I highly recommend! They have beautiful and healthy flowers, and the owner is incredibly kind and always available to answer any questions you may have.
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