Guarantee Service
Reviews:

6,208 total reviews   

4.09

Good

6,208 reviews since Oct 15, 2026

5
70 %
4
7 %
3
3 %
2
2 %
1
18 %

Review summary

Customers consistently praise the service for its quick and timely responses to inquiries and issues. Many reviews highlight the sense of security and protection provided during purchases, particularly through insurance and guarantees. Customers appreciate the proactive follow-up after orders, including checking on deliveries and reminding about insurance expirations. Clear, friendly, and effective communication is often cited as a strong point of the service. Customers value the service's dependability and the feeling of being able to trust the process and support.

This text was automatically created by an AI system from user reviews.

Was this information helpful to you?

Authentic reviews from real people.

How Trusted Shops prevents fake reviews

ReviewsGuarantee Service

(149)
(21)
(23)
(59)
(591)
Community member 
2 Reviews
 Verified
It was all good , but it was ashame the items were split as this meant waiting in for 2 days for delivery instead of just the one!!!
Community member 
2 Reviews
 Verified
He tenido una duda al ser la primera vez que utilizaba este servicio y me han respondido en minutos.
Anna Marie M.
20 Reviews
|
Mücke
 Verified
Vielen Dank, ich erhalte immer eine klare Auskunft, man kümmert sich um die Angelegenheit, bis sie abgeschlossen ist. Schön, dass es solche Angebote gibt.
Community member 
2 Reviews
 Verified
Es war sehr erfahrungsreich und nicht gerade angenehm. Ständig bekam man zur Klärung eine Mail mit Link, doch dieser hat nicht funktioniert. Letztendlich wurde die gesamte Angelegenheit doch noch geklärt und lief dann überraschend schnell zu meinen Gunsten ab.
Community member 
1 Reviews
 Verified
De momento me agrada la atención que me prestan como cliente, estar pendientes de mi grado de satisfacción.
R R
ricoma r.
8 Reviews
 Verified

Tranquilidad

Cada paquete que se envia con esta Garantia, conlleva el email para comprobar que esta todo ok. Cuando hago un pedido y lleva incluido esta garantia, me da tranquilidad
Community member 
3 Reviews
 Verified
opmerkelijk gevoel van gezien zijn, ook al had ik een kleine bestelling.
Community member 
1 Reviews
 Verified
Ho apprezzato l'avermi ricordato la garanzua dek rimborso ancge se non lo avevi dimenticato.
Community member 
1 Reviews
 Verified

Het op tijd krijgen van een melding

Trusted geeft op tijd een melding dat je kopersbeschetming bijna verloopt. Erg attent!!
Community member 
2 Reviews
 Verified
Non ne ho avuto bisogno, ma mi hanno gentilmente contattata nel caso in cui la merce non fosse arrivata.
Community member 
2 Reviews
 Verified

Trusted shops: uitstekend georganiseerd en opgevolgd

Zeer correcte opvolging, uitstekende organisatie, goede na-opvolging incl. antwoord! Zeer betrouwbaar, zeker aan te bevelen! ⭐⭐⭐⭐⭐
Community member 
3 Reviews
 Verified
Es una gran empresa que han estado pendiente de mi compra de principio a fin Gracias
Community member 
6 Reviews
 Verified
molto bravi nella cura della comunicazione e velocita' risposte serv clienti
Community member 
1 Reviews
 Verified
Wat mij goed bevallen was dat ik het artikel had gevonden en alles was snel geregeld en geleverd. Dankjewel
Community member 
2 Reviews
 Verified

Serenità e protezione in ogni passaggio della spedizione

Quando ho effettuato l'ordine presso Mecamoda, mi ha fatto molto piacere poter usufruire della garanzia Trusted Shops: in maniera gratuita, infatti, questo servizio ha protetto me ed il mio acquisto. In questo modo, ho potuto attendere con serenità l'arrivo della spedizione, sapendo di essere tutelato da eventuali rischi e di avere un interlocutore al quale rivolgermi in caso di problemi. Grazie!
Community member 
6 Reviews
 Verified
No tuve que utilizar el seguro, pero agradezco que se pusieran en contacto conmigo para asegurar la entrega.
Community member 
4 Reviews
 Verified
La correttezza . E' raro che ci si ricordi di una scadenza come quella dell'assicurazione sulla spedizione di un unico pacchetto, soprattutto se è andata a buon fine. E sono rimasta colpita dalla comunicazione dello scadere dei termini dell'assicurazione con l'invito a segnalare eventuali problemi occorsi, prima della chiusura della pratica.
Community member 
2 Reviews
 Verified
Me ha gustado la rescisión inmediata del servicio sin complicaciones
Community member 
3 Reviews
 Verified

vriendelijk

ze hielden de verzending goed mee in de gaten en gaven snel reactie op mail
R M
Riccardo M.
5 Reviews
 Verified

Assistenza professionale

L'assistenza nel seguire l'andamento della spedizione Indice di serietà professionale

To Verify Authenticity

Verified Reviews

Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.

Imported Reviews

They are not included in the overall rating. No verification measures have been taken.

Contact

Visit website

About

This company has linked Trusted Shops profiles.

Show all profiles