Sensitivity Check USA- Logo - reviews

Sensitivity Check USA
Reviews:

118 reviews in the last 12 months198 total reviews  

3.69
Good
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Top positive review

Dec 7, 2023
 Verified review
I completed this test a few weeks ago, and was very pleased with the process. There are no additional fees or membership. No sales pitches, or marketing emails, and they do not ship out a test kit, so that eliminates higher costs of shipping and materials. I put my sample in a snack size ziplock bag, printed the test form, and mailed them in an envelope with a regular stamp. I got my results a few weeks later via email and I was impressed by the educational information included to explain the results. I have always been skeptical of a hair test, so i decided to do this one at the same time I was doing a blood sensitivity test (which is way more expensive). My hair results lined up with my blood results, which gives me peace of mind to use a hair test going forward and save money.

Top negative review

Dec 8, 2023
 Verified review
Things that I know I’m sensitive to are not listed and things I eat all the time without any problem we’re listed as sensitive same with my husband and my dog. Just not sure it’s a very accurate test. It was hard to decipher the results as well
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Reviews for Sensitivity Check USA

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Feb 27, 2024
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I never received my test! It’s been months.
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Feb 14, 2024
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Never received test in the mail to take.
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Feb 5, 2024
 Verified review
Deceptive advertising/sales
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Feb 20, 2024
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Haven't received my order
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Feb 27, 2024
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Never got results
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Feb 8, 2024
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Jan 18, 2024
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Results took a while and have to contact

There is a problem with getting results. I waited a month and had not gotten an email, I downloaded the app and checked frequently, nothing! I finally used the chat, and they quickly found my results that had been ready for 2 weeks! Result were interesting to see! I thought more would have shown up, but I did see things I was sensitive to that I had no idea!
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Jan 28, 2024
 Verified review

Needs Improvement

The results were, in my opinion, incomplete. I had three reports done for my family; each one said "no results" in significant categories. Too many pages that made this seem like a full report yet they were canned messages stuffed into the report. Very little attention to interpretation is confusing and, I think, produces a useless report.
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Jan 12, 2024
 Verified review

Kind customer service. Long wait for results

Loved how customer service was kind and fast. I liked the easiness of reading the results. I wish they would update the order status. Mine always just said “awaiting hair sample” for weeks when they had already gotten mine. Also, I had to write to them to receive my results. I didn’t get them in the max of 5 days they said.
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 26, 2024
 Verified review
No verification the sample arrived at distributor, no .They should confirm they recieved and sent for testing. Had to contact 3 times before it finally was confirmed & said results were sent over 2weeks ago. I never recieved.
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Jan 17, 2024
 Verified review
The results came back very quickly and the report itself was very comprehensive and i am so impressed with how much information was in there! The chat and email team were very helpful. Thank you!!
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Answer by Sensitivity Check USA
Jan 19, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 28, 2024
 Verified review
Results were quick, well organized, and very insightful. Still unclear on what which results are an allergy, what results are a sensitivity, and what results are a deficiency.
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Jan 17, 2024
 Verified review

Great stuff

I purchased one of the home test kits and it is really helpful. Results within 5 minutes in the comfort of my home.
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Answer by Sensitivity Check USA
Jan 19, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Feb 2, 2024
 Verified review

instant gratification

It took 1 second for the live agent to send me the test results I lost!!!! Amazing
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Feb 4, 2024
 Verified review

Great service

Alex did a great job answering my questions.
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Jan 19, 2024
 Verified review
Wonderful service, so quick and easy
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 17, 2024
 Verified review

Amazing service!

Quick and efficient. Thank you.
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Answer by Sensitivity Check USA
Jan 19, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 17, 2024
 Verified review
Great service!!
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Answer by Sensitivity Check USA
Jan 19, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 15, 2024
 Verified review
Great service!
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Answer by Sensitivity Check USA
Jan 19, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 19, 2024
 Verified review
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager