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Sensitivity Check USA
Reviews:

118 reviews in the last 12 months198 total reviews  

3.69
Good
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Top positive review

Dec 7, 2023
 Verified review
I completed this test a few weeks ago, and was very pleased with the process. There are no additional fees or membership. No sales pitches, or marketing emails, and they do not ship out a test kit, so that eliminates higher costs of shipping and materials. I put my sample in a snack size ziplock bag, printed the test form, and mailed them in an envelope with a regular stamp. I got my results a few weeks later via email and I was impressed by the educational information included to explain the results. I have always been skeptical of a hair test, so i decided to do this one at the same time I was doing a blood sensitivity test (which is way more expensive). My hair results lined up with my blood results, which gives me peace of mind to use a hair test going forward and save money.

Top negative review

Dec 8, 2023
 Verified review
Things that I know I’m sensitive to are not listed and things I eat all the time without any problem we’re listed as sensitive same with my husband and my dog. Just not sure it’s a very accurate test. It was hard to decipher the results as well
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Reviews for Sensitivity Check USA

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Oct 8, 2023
 Verified review
The quick responds from somebody.
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Answer by Sensitivity Check USA
Oct 9, 2023
Thank you so much for reaching out and giving us five stars, Media! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to them straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! For over 14 years, Sensitivity Check have been a worldwide leader, providing clients with answers at exceptional value for money, and it's reviews like yours that help us to reach other people, so THANK YOU! ⭐⭐⭐⭐⭐ - Lara
Jun 22, 2023
 Verified review
attentive and fast
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Answer by Sensitivity Check USA
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jan 6, 2024
 Verified review
did well
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Sep 6, 2023
 Verified review
details
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Answer by Sensitivity Check USA
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Dec 24, 2023
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 15, 2023
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Oct 27, 2023
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Answer by Sensitivity Check USA
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
Oct 14, 2023
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Answer by Sensitivity Check USA
Oct 17, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jul 11, 2023
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Answer by Sensitivity Check USA
Jul 12, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jun 18, 2023
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Answer by Sensitivity Check USA
Jun 21, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Nov 6, 2023
 Verified review
My expectations not exceeded My hope was I'd have a huge list of things I'm sensitive to, msg, aspartame are known migraine triggers maybe because I do not consume those didn't show. I'm thankful I bought it on sale no hormone, not digestive at all. Would I do it again no. Would I recommend no.
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Answer by Sensitivity Check USA
Nov 11, 2023
Hello, Thank you for your review. We are very sorry that our service did not exceeded your expectations. Please note that example report is available on our website to anyone prior any purchase. If you have any further questions regarding your results, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
Dec 16, 2023
 Verified review
You need to send a kit with packaging to send back. Making us provide everything. I didn't have a printer to send back the paperwork and sample. I gave up. You have my money and I have nothing. I would like a refund but I know that will never happen.
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Dec 22, 2023
 Verified review

Too broad results

It didn't really tell me much at all. It didn't narrow anything down except blackberries and a couple of other things.
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Jul 9, 2023
 Verified review
Still waiting for my results after months
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Answer by Sensitivity Check USA
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@sensitivitycheck.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Jun 2, 2023
 Verified review
Never received my results. It’s a scam. 10/10 do not recommend.
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Answer by Sensitivity Check USA
Jun 6, 2023
Hi Julie, thank you for your review. I can see from your chat with our 24/7 LiveChat team from 1st May requesting our team to resend your order confirmation email. During this chat, our team provided you with the submission links to submit the details for each person being tested, allowing you to print the submission forms for each person to mail to our lab for testing. However, looking into your order, I can see you have not yet completed the online forms to print and send to our lab for testing. If you are unsure how to proceed with your testing, please contact our team at info@sensitivitycheck.com who will be more than happy to assist you in sending your samples to our lab. Donna, Customer Service Manager
Dec 30, 2023
 Verified review
Ordered kit weeks ago and have never received it !
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Dec 28, 2023
 Verified review
Even on sale, it was a waste of time.
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Nov 21, 2023
 Verified review
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Answer by Sensitivity Check USA
Nov 23, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@sensitivitycheck.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager