Review summary
Customers consistently praise the exceptional taste, flavor, and quality of the wines, often citing them as among the best they've had. Fast and reliable delivery is frequently highlighted, with most customers receiving their orders quickly and in excellent condition. Customer service is widely regarded as friendly, helpful, and responsive, often going above and beyond to assist with orders and questions. Most customers find the ordering process user-friendly. Discounts, fair pricing, and free shipping are positively received. Many reviews fondly reference visits to the winery, describing them as memorable and enhancing their connection to the brand. Casa Emma's olive oil receives high praise for its quality and flavor, often mentioned alongside the wines as a standout product. A few customers note occasional navigation challenges on the website, and some mention that offers change too frequently.
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How Trusted Shops prevents fake reviewsReviewscasaemmawines.com
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Absolutely fantastic! Casa Emma Wines has become my go-to for online wine purchases. The wines are simply world-class, bursting with flavor and character. Delivery was lightning-fast, and everything arrived in pristine condition. Their customer service team goes above and beyond: friendly, helpful, and passionate about what they do. I’ll definitely be coming back again and again!
Reply from casaemmawines.com
Thank you for your wonderful review! 🌟 We’re thrilled our wines and service made such an impression. Your support means the world to us, and we can’t wait to serving you again for many more bottles! 🍷✨
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Your wine always reminds me of our visit to your winery several years ago where one of our sons and daughter enjoyed a wonderful lunch with us. Great memory!
Reply from casaemmawines.com
Thank you so much for your beautiful words Robert!
It truly means the world to us that our wine brings back such a special memory of your visit. Those moments around the table, with good food, good wine, and the people we love most, are exactly what we hope to create and be part of.
We’re so happy that day is still with you… and we hope to welcome you and your family back again someday to make even more wonderful memories together. 🍷✨
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Very accessible site
Very easy site, good customer service with quick solutions!
Reply from casaemmawines.com
Hi Louis, We're glad to hear the site was easy to navigate! We know how much a smooth experience matters, and hearing that our team could jump in with a quick solution really makes our day.
Your support truly means the world to us. We can’t wait to serving you again soon! Cheers from Toscana 🍷
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Casa Emma wines
Excellent wine with a variety of choices and quick shipping time to the US
Reply from casaemmawines.com
Thank you so much for the 5-star Mark!
We're so glad to hear the bottles made it across the Atlantic in record time! We know the hardest part is the wait, so we make our "white glove" transit a major priority. It’s wonderful to know you’re enjoying the variety in your selection, Looking forward to serving you again soon. Cheers from the estate! 🍷
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Excellent wines and are always received quickly after an order. Especially love the Bee Rose’
Reply from casaemmawines.com
Thank you for the 5-star review Mitzi! We’re so happy to hear your orders are arriving quickly and that the Bee Rosé has become a favorite: it’s definitely a team pick here, too.
We appreciate the support and look forward to getting your next bottle to your door soon.
Cheers, Marco 🍷
Verified
The wines taste amazing, you can’t get this type of flavor from any wine in the United States, it’s worth it!
Reply from casaemmawines.com
Thank you so much for your wonderful review LoraLynn!
We are thrilled to hear that you can taste the unique essence of our Chianti Classico hills in every sip.
There is truly something special about our Tuscan soil and tradition that we love sharing with the world.
Knowing it stands out so much to you makes all our hard work worth it. Cheers to your next glass!
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What an amazing discovery! The customer service was incredible, Marco helped me choose the perfect wine for a special occasion and answered all my questions with so much knowledge and enthusiasm. The delivery was also surprisingly fast, and the wine arrived in perfect condition. I'll definitely be back!
Reply from casaemmawines.com
Thank you so much for your wonderful review! We’re delighted you enjoyed the experience and that Marco could help make your special occasion even better. We look forward to welcoming you back soon! 🍷
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LOVE the free shipping! Provide more info on the wine club (rules, regulations).
Reply from casaemmawines.com
Thanks so much for the 5-star review Louann! We’re so glad you’re loving the free shipping.
I just sent a private email to your inbox with all the details, rules, and regulations for our Wine Club. Give it a look and feel free to reply directly to the email if you have any questions. We’d love to have you on board!
Cheers from Toscana 🍷
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Great service great wine and exceptional packing of the wine that was shipped
Reply from casaemmawines.com
Thank you so much Mark! We’re thrilled you enjoyed the wine and the service. We take great pride in our packing to ensure everything arrives safely. Looking forward to serving you again soon. Cheers from Toscana 🍷
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The site is somewhat easy to navigate but you need to be careful because you can accidentally order more bottles than intended. After navigating for awhile I figured out how it works.
Reply from casaemmawines.com
Thank you so much for the 5-star rating! We are thrilled to hear that you eventually found the site easy to navigate.
We sincerely appreciate you bringing the potential for accidentally ordering extra bottles to our attention. We are constantly working to improve the user experience of our boutique and will immediately review the checkout process to make it clearer and reduce any chance of unintended orders.
Your feedback is invaluable in helping us make necessary improvements.
We look forward to serving you again soon!
Warmest cheers from Casa Emma! 🍷
