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Review summary
Customers consistently praise the exceptional quality, taste, and uniqueness of the wines, as well as the variety of offerings, including olive oil and vinegars. The ordering process is generally simple and user-friendly, and fast, reliable delivery is frequently highlighted. Customer service is described as responsive, friendly, and helpful, with prompt communication appreciated. Competitive pricing, discounts, and free shipping offers add further value, and many customers fondly recall their enjoyable visits to the winery, which positively influence their loyalty. Some customers note occasional navigation difficulties during the ordering process. There are also minor delivery issues, primarily attributed to external shipping partners. Additionally, a few customers wish for more consistency in the availability of deals and discounts.
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How Trusted Shops prevents fake reviewsReviewscasaemmawines.com
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Wonderful winery!
We love Casa Emma wines as do all of our children whom we gift it to. It takes a little while to arrive in the US but it is worth the wait! I don’t think there is anything you could do better. We appreciate that the prices did not go up because of the tariffs. Thank you for absorbing that cost.
Reply from casaemmawines.com
5 stars! We love that our wines are a family favorite. We appreciate your patience with US delivery—please note any delays are due to customs clearance, which is outside our control. We are happy to absorb the tariff costs to keep prices fair for our loyal customers. Cheers from Toscana! 🍷
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I loved how easy it was to order our favorite wine and I love your discounts for new customers. We tried you wine at a friends house and fell in love. We had to order it for ourselves. It’s that good!
Reply from casaemmawines.com
Thank you so much for the amazing 5-star review Elizabeth ⭐️
We absolutely love hearing that you discovered us at a friend’s house, that might be our favorite way for new wine lovers to find us! There’s nothing better than falling in love with a bottle and then getting to enjoy it again at home.
We’re so glad the ordering process was easy and that you took advantage of the new customer discount, cheers to that! 🥂 And even happier that the wine lived up to the hype.
Thank you for bringing us to your table. We can’t wait to be part of your next glass! 🍷
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I love the wines and the service
Reply from casaemmawines.com
Thank you so much Andres! Wines and service come from the same place, a family estate that cares. We'll keep both worthy of your five stars. Salute, and see you at the next bottle! 🍷
Marco
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Great customer service and great wines! I would highly recommend a visit if you are ever in Tuscany!!
Reply from casaemmawines.com
Grazie mille for the 5-star review Roy!
We are so happy to hear you enjoyed both our wines and the customer service. It was a pleasure having you at the estate, and we truly appreciate the recommendation to fellow Tuscany travelers.
We hope to see you back at Casa Emma again soon, there will always be a glass waiting for you!
Salute 🍷
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Your wine always reminds me of our visit to your winery several years ago where one of our sons and daughter enjoyed a wonderful lunch with us. Great memory!
Reply from casaemmawines.com
Thank you so much for your beautiful words Robert!
It truly means the world to us that our wine brings back such a special memory of your visit. Those moments around the table, with good food, good wine, and the people we love most, are exactly what we hope to create and be part of.
We’re so happy that day is still with you… and we hope to welcome you and your family back again someday to make even more wonderful memories together. 🍷✨
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Very accessible site
Very easy site, good customer service with quick solutions!
Reply from casaemmawines.com
Hi Louis, We're glad to hear the site was easy to navigate! We know how much a smooth experience matters, and hearing that our team could jump in with a quick solution really makes our day.
Your support truly means the world to us. We can’t wait to serving you again soon! Cheers from Toscana 🍷
Verified
Casa Emma wines
Excellent wine with a variety of choices and quick shipping time to the US
Reply from casaemmawines.com
Thank you so much for the 5-star Mark!
We're so glad to hear the bottles made it across the Atlantic in record time! We know the hardest part is the wait, so we make our "white glove" transit a major priority. It’s wonderful to know you’re enjoying the variety in your selection, Looking forward to serving you again soon. Cheers from the estate! 🍷
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Excellent wines and are always received quickly after an order. Especially love the Bee Rose’
Reply from casaemmawines.com
Thank you for the 5-star review Mitzi! We’re so happy to hear your orders are arriving quickly and that the Bee Rosé has become a favorite: it’s definitely a team pick here, too.
We appreciate the support and look forward to getting your next bottle to your door soon.
Cheers, Marco 🍷
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casaemmawines.com
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About
casaemmawines.com
Nestled in the heart of Tuscany's Chianti Classico region, Casa Emma Winery marries tradition with innovation. Our centuries-old vineyards cultivate Sangiovese, the iconic grape of Chianti, basking in...