erzgebirge.co.ukReviews

: 201Good

4.38

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with Buyer Protection

certified since: May 12, 2022
updated on: Dec 3, 2022
erzgebirge.co.uk is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At erzgebirge.co.uk, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 12, 2022
updated on: Dec 3, 2022
erzgebirge.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At erzgebirge.co.uk, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for erzgebirge.co.uk

13 verified reviews in the last 12 months

201 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Dec 5, 2021
The pyramid delivery was excellent. Product was well packed and undamaged. My only negative comment was that the pyramid wouldn’t operate (spin). Thanks to the Christmas Sleigh Store In Middleburg, Virginia, it was determined that the center post of the pyramid needed to be glued. After which the pyramid worked very well and we are enjoying it.
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the most relevant critical review


Dec 24, 2021
The co.uk on the website is misleading. Whilst it is clear in small print that you may be charged customs duty in the UK, it is surprising to me that the company is not able to make the customer aware explicitly (ie calculate the cost) when checking out. I was also disappointed that one of my items (most expensive one) was also already broken on delivery - despite the meticulous packaging.
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Reviews for erzgebirge.co.uk

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 Verified review
Aug 5, 2022
You provided a unique, high-quality product with prompt delivery, and great communication along the way. Thank You!
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 Verified review
Dec 24, 2021
The co.uk on the website is misleading. Whilst it is clear in small print that you may be charged customs duty in the UK, it is surprising to me that the company is not able to make the customer aware explicitly (ie calculate the cost) when checking out. I was also disappointed that one of my items (most expensive one) was also already broken on delivery - despite the meticulous packaging.
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 Verified review
Dec 5, 2021
The pyramid delivery was excellent. Product was well packed and undamaged. My only negative comment was that the pyramid wouldn’t operate (spin). Thanks to the Christmas Sleigh Store In Middleburg, Virginia, it was determined that the center post of the pyramid needed to be glued. After which the pyramid worked very well and we are enjoying it.
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 Verified review
Apr 27, 2022 
Item as described. Postage from Germany to UK took two weeks. No damage, and no import tax or VAT to pay, just the cost of the item and delivery. Better than I had hoped.
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 Verified review
Jan 2, 2022
Réception,emballage,livraison dans les délai ,casse noisette encore plus beau en réalité, je suis et ma fille qui l'a eu en cadeau sommes comblés. Merci beaucoup
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 Verified review
Dec 21, 2021
Excellent item. Has been a wonderful addition to our Christmas holiday.
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 Verified review
Jan 6, 2022
Delighted with my weather house. Beautiful quality and speedy delivery.
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 Verified review
Jan 30, 2022 
Très beau produit, je recommanderai chez vous.
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 Verified review
Apr 25, 2022 
Unbelievable clocks at market’s best prices!
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Dec 15, 2021
Parfait, les articles sont magnifiques !
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Dec 11, 2021 
Thank you very much! It's a miracle
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 Verified review
Mar 5, 2022
Good service. Great products.
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 Verified review
Jan 3, 2022
I never received the product.
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