The pyramid delivery was excellent.
Product was well packed and undamaged.
My only negative comment was that the pyramid wouldn’t operate (spin).
Thanks to the Christmas Sleigh Store In Middleburg, Virginia, it was determined that the center post of the pyramid needed to be glued. After which the pyramid worked very well and we are enjoying it.
Read more
Report review
Show all positive reviews
the most relevant critical review
Dec 24, 2021
The co.uk on the website is misleading. Whilst it is clear in small print that you may be charged customs duty in the UK, it is surprising to me that the company is not able to make the customer aware explicitly (ie calculate the cost) when checking out. I was also disappointed that one of my items (most expensive one) was also already broken on delivery - despite the meticulous packaging.
Read more
Report review
Show all critical reviews
Reviews for erzgebirge.co.uk
Filter
Rating
Sort byRelevance
Verified review
Aug 5, 2022
You provided a unique, high-quality product with prompt delivery, and great communication along the way. Thank You!
Report review
Verified review
Dec 24, 2021
The co.uk on the website is misleading. Whilst it is clear in small print that you may be charged customs duty in the UK, it is surprising to me that the company is not able to make the customer aware explicitly (ie calculate the cost) when checking out. I was also disappointed that one of my items (most expensive one) was also already broken on delivery - despite the meticulous packaging.
Report review
Verified review
Dec 5, 2021
The pyramid delivery was excellent.
Product was well packed and undamaged.
My only negative comment was that the pyramid wouldn’t operate (spin).
Thanks to the Christmas Sleigh Store In Middleburg, Virginia, it was determined that the center post of the pyramid needed to be glued. After which the pyramid worked very well and we are enjoying it.
Item as described. Postage from Germany to UK took two weeks. No damage, and no import tax or VAT to pay, just the cost of the item and delivery. Better than I had hoped.
Report review
Verified review
Jan 2, 2022
Réception,emballage,livraison dans les délai ,casse noisette encore plus beau en réalité, je suis et ma fille qui l'a eu en cadeau sommes comblés.
Merci beaucoup
Report review
Verified review
Dec 21, 2021
Excellent item. Has been a wonderful addition to our Christmas holiday.
Report review
Verified review
Jan 6, 2022
Delighted with my weather house. Beautiful quality and speedy delivery.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.