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Acer Store IrelandReviews

: 273Excellent

4.68

Reviews for Acer Store Ireland

174 verified reviews in the last 12 months

273 total reviews
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the most relevant positive review


Oct 10, 2022
First every purchase of a laptop was an Acer Windows Vista and has never failed me. Still going strong, but now needs changing so to keep up with windows revisions.
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the most relevant critical review


Jun 30, 2022
Purchased an Acer Aspire C27-1655 DQ.BGFEK.009 AIO PC but once received and set up noticed the fan was constantly on and making a lot of noise, regardless of the PC being idle without any programs installed. Moreover, the 2 built-in speakers were very underperforming as the sound was muffled. Also, the 27" screen lacked pixels and resolution. To top things up, despite being a brand new PC with Win11 I usually got 2 or 3 blue screen of death every time I booted it up (in comparison, my old i7 laptop from 2017 with all sorts of programs almost never triggers the fan and I only get a blue screen of death once a month on average). All in all this AIO PC, albeit very expensive looked like a very cheap PC in the 300-400 price range instead, defective and with very low quality all around. Complained to Acer Support who offered either a return/refund or a 200 partial refund. Argued that a 200 partial refund wouldn't make my experience better, having to cope with a defective low quality PC. I immediately regretted having purchased this PC and was feeling very angry and depressed. Acer Support then sent me a return label without any instructions. I then asked if I was to return the PC if their courier would come by and pick the parcel, to which then they replied I could take it to a collection point. This is a 13 KG PC and the nearest collection point from that courier is 15 km away from my house, and I have no car. Then days pass without any reply from Acer Support. I then send another message saying enough is enough with this terrible experience, asking to be contacted back by a Manager to sort things up. Acer Support simply replies back saying the issue has been escalated to Management. 5 days pass without no reply at all - just silence. I then have to call the courier myself and arrange the collection from my house, having returned the PC to Acer. Still no reply back from Acer. Only after a few days Acer Support reply back saying they have received the returned PC and then they refund me the money I spent. This was a very bad experience - both in terms of the defective low quality PC itself as well as the very bad Customer Service I received. I will never buy anything from Acer again in my life and will advise all my family and friends the same... it simply isn't worth it! :-(
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Reviews for Acer Store Ireland

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 Verified review
Dec 16, 2022
very good
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Answer by Acer Store Ireland
Dec 16, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 6, 2022
Coupons
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Answer by Acer Store Ireland
Dec 7, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 16, 2022
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Answer by Acer Store Ireland
Dec 19, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 14, 2022
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Answer by Acer Store Ireland
Dec 15, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 7, 2022
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Answer by Acer Store Ireland
Dec 8, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 3, 2022
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Answer by Acer Store Ireland
Dec 5, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 2, 2022
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Answer by Acer Store Ireland
Dec 5, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 1, 2022
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Answer by Acer Store Ireland
Dec 5, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Nov 28, 2022
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Answer by Acer Store Ireland
Nov 29, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Nov 26, 2022
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Answer by Acer Store Ireland
Nov 28, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Nov 21, 2022
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Answer by Acer Store Ireland
Nov 22, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Nov 21, 2022
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Answer by Acer Store Ireland
Nov 22, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Nov 21, 2022
When I looked at this the other day, there was £€10 off.
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Answer by Acer Store Ireland
Nov 22, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are sorry to hear that you have not been fully satisfied with your purchase experience at our store. In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further. https://store.acer.com/en-ie/contact/ Your Acer store
 Verified review
Oct 10, 2022
First every purchase of a laptop was an Acer Windows Vista and has never failed me. Still going strong, but now needs changing so to keep up with windows revisions.
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Answer by Acer Store Ireland
Oct 11, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Nov 7, 2022
The compare feature could include qualiltative advice on why to choose between two models. Of course this can't be done for every combination , but for obvious comparisions or track the comparison engine usage and add qualitative advice for the top used comparisons.
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Answer by Acer Store Ireland
Nov 8, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Sep 28, 2022
No need for extra security steps when paying through AIB. Had to pay through PayPal instead. Otherwise good experience. Looking forward to receiving my new laptop :)
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Answer by Acer Store Ireland
Sep 29, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Jul 12, 2022
Good discount on the laptop. Search function isn't precise - if I look for a "Swift 3" it shows me every Ultra Thin laptop, not just the Swift 3s
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Answer by Acer Store Ireland
Jul 14, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
May 18, 2022
you tried to apply my 'welcome' discount IN PLACE OF the current €100 off offer instead of in addition to it or even warning about it.
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Answer by Acer Store Ireland
May 19, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
May 31, 2022
Pleasant purchase experience and fast response from the support when I had additional question before the purchase. :)
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Answer by Acer Store Ireland
Jun 6, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
May 26, 2022
Straighforward and efficient, easy to compare and choose products and seamless ordering process.
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Answer by Acer Store Ireland
May 26, 2022
Dear Customer, Thank you for your feedback, your opinion matters to us. We're glad that everything was to your satisfaction! Everything went smoothly and that's our goal. In case you have any questions or queries for your order please don’t hesitate to contact us: https://store.acer.com/en-gb/contact/ Your Acer Store