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Acer Store IrelandReviews

: 273Excellent

4.68

Reviews for Acer Store Ireland

174 verified reviews in the last 12 months

273 total reviews
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the most relevant positive review


Oct 10, 2022
First every purchase of a laptop was an Acer Windows Vista and has never failed me. Still going strong, but now needs changing so to keep up with windows revisions.
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the most relevant critical review


Jun 30, 2022
Purchased an Acer Aspire C27-1655 DQ.BGFEK.009 AIO PC but once received and set up noticed the fan was constantly on and making a lot of noise, regardless of the PC being idle without any programs installed. Moreover, the 2 built-in speakers were very underperforming as the sound was muffled. Also, the 27" screen lacked pixels and resolution. To top things up, despite being a brand new PC with Win11 I usually got 2 or 3 blue screen of death every time I booted it up (in comparison, my old i7 laptop from 2017 with all sorts of programs almost never triggers the fan and I only get a blue screen of death once a month on average). All in all this AIO PC, albeit very expensive looked like a very cheap PC in the 300-400 price range instead, defective and with very low quality all around. Complained to Acer Support who offered either a return/refund or a 200 partial refund. Argued that a 200 partial refund wouldn't make my experience better, having to cope with a defective low quality PC. I immediately regretted having purchased this PC and was feeling very angry and depressed. Acer Support then sent me a return label without any instructions. I then asked if I was to return the PC if their courier would come by and pick the parcel, to which then they replied I could take it to a collection point. This is a 13 KG PC and the nearest collection point from that courier is 15 km away from my house, and I have no car. Then days pass without any reply from Acer Support. I then send another message saying enough is enough with this terrible experience, asking to be contacted back by a Manager to sort things up. Acer Support simply replies back saying the issue has been escalated to Management. 5 days pass without no reply at all - just silence. I then have to call the courier myself and arrange the collection from my house, having returned the PC to Acer. Still no reply back from Acer. Only after a few days Acer Support reply back saying they have received the returned PC and then they refund me the money I spent. This was a very bad experience - both in terms of the defective low quality PC itself as well as the very bad Customer Service I received. I will never buy anything from Acer again in my life and will advise all my family and friends the same... it simply isn't worth it! :-(
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Reviews for Acer Store Ireland

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 Verified review
Apr 5, 2022
I am extremely happy with my purchase!!! Thank you ACER for always producing quality products.
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Answer by Acer Store Ireland
Apr 6, 2022
Dear customer, Thank you for your feedback, your opinion matters to us. We're glad that everything was to your satisfaction! Everything went smoothly and that's our goal. In case you have any questions or queries for your order please don’t hesitate to contact us: https://store.acer.com/en-gb/contact/ Your Acer Store
 Verified review
Aug 2, 2022
Great experience, however the checkout address is missing a spot for the county where I live
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Answer by Acer Store Ireland
Aug 2, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Jun 14, 2022
Got the laptop for way cheaper than anywhere else and the ordering was quick and simple
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Answer by Acer Store Ireland
Jun 16, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Jul 12, 2022
I enjoy the opportunity to compare three laptops in a simple side by side format
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Answer by Acer Store Ireland
Jul 14, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Apr 11, 2022
Excellent service and product selection with student discounts that really help
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Answer by Acer Store Ireland
Apr 12, 2022
Dear customer, Thank you for your feedback, your opinion matters to us. We're glad that everything was to your satisfaction! Everything went smoothly and that's our goal. In case you have any questions or queries for your order please don’t hesitate to contact us: https://store.acer.com/en-gb/contact/ Your Acer Store
 Verified review
Aug 18, 2022
Very simple and easy to use website and got extra discount at the end
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Answer by Acer Store Ireland
Aug 18, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Oct 23, 2022
Indicate how li v delivery is likely to take including processing
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Answer by Acer Store Ireland
Oct 24, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Apr 16, 2022
Choice of colour limited. Otherwise I’m happy with the purchase
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Answer by Acer Store Ireland
Apr 19, 2022
Dear customer, Thank you for your feedback, your opinion matters to us. We're glad that everything was to your satisfaction! Everything went smoothly and that's our goal. In case you have any questions or queries for your order please don’t hesitate to contact us: https://store.acer.com/en-gb/contact/ Your Acer Store
 Verified review
Apr 22, 2022
Easy to use website. with all the information easily provided.
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Answer by Acer Store Ireland
Apr 22, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Nov 4, 2022
The online order process was simple, fast & straightforward.
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Answer by Acer Store Ireland
Nov 7, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
May 20, 2022
Nice and easy way of purchasing. Really enjoyed shopping.
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Answer by Acer Store Ireland
May 23, 2022
Dear Customer, Thank you for your feedback, your opinion matters to us. We're glad that everything was to your satisfaction! Everything went smoothly and that's our goal. In case you have any questions or queries for your order please don’t hesitate to contact us: https://store.acer.com/en-gb/contact/ Your Acer Store
 Verified review
Sep 27, 2022
Product choice, price and the simplified ordering process.
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Answer by Acer Store Ireland
Sep 27, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Nov 14, 2022
Great design, easy to navigate, great select of filters
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Answer by Acer Store Ireland
Nov 15, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Jul 5, 2022
Convenient intuitive, paid quickly - will see delivery
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Answer by Acer Store Ireland
Jul 6, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Aug 17, 2022
I liked the discount very much (€300) happy customer
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Answer by Acer Store Ireland
Aug 18, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Sep 25, 2022
Second purchase this year. Very straight forward
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Answer by Acer Store Ireland
Sep 26, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Jul 22, 2022
Easy, stable website. Clear info and navigation.
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Answer by Acer Store Ireland
Jul 25, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Sep 12, 2022
easy to navigate website and quick checkout.
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Answer by Acer Store Ireland
Sep 13, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Jun 2, 2022
easy to order and pay for online, thank you!
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Answer by Acer Store Ireland
Jun 6, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Oct 28, 2022
I WAS VERY HAPPY WITH THE SERVICE THANK YOU
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Answer by Acer Store Ireland
Oct 28, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store