lloydspharmacy.ie/
Reviews:

169 reviews in the last 12 months169 total reviews  

4.22
Good
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Top positive review

Feb 16, 2024
 Verified review
Choose a better delivery option , as I was not home I had to go to my local post office to collect the parcel , meaghers chemist uses DPD and therefore always delivers to my door , the hassle of having to go to my local Post office was a nuisance .

Top negative review

Feb 24, 2024
 Verified review
On 2 occasions I ordered items showing available for purchase online only to receive an email shortly after stating that these items are not available and that I have been refunded. This is all fine but do not advertise the items as available online if that is not the case. This causes the customer a waste of time
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Reviews for lloydspharmacy.ie/

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May 3, 2024
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3 days ago
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Very disappointed. I ordered protein powder buy one get one half price on special offer. Day before delivery, I got email saying I would not be getting the second protein powder as none left. Received money back for second protein shake. Lloyds should have not let me buy 2 protein powders a few days before hand.
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May 3, 2024
 Verified review
It took way too long to arrive - I normally get my items from McCabes & they are delivered within 2 days. Also item were in an envelope & not in a box - very badly packages for tablets.
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Answer by lloydspharmacy.ie/
6 days ago
Dear Geraldine, Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience you experienced with the delivery time and packaging of your order. We strive to provide a seamless and satisfactory shopping experience for all our customers, and it's disheartening to hear that we fell short of meeting your expectations this time. We understand the importance of prompt delivery and secure packaging, especially for delicate items like tablets. We'll certainly review our processes to ensure that such issues are addressed promptly and effectively in the future. If there's anything else we can do to make this right or if you have any further feedback, please feel free to reach out to us. Best regards, LloydsPharmacy Ireland
Apr 27, 2024
 Verified review

Disappointed

I ordered 4 cans of collagen and they came very poorly packed without a box each, I received the package without any confirmation from the courier!!!
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Answer by lloydspharmacy.ie/
May 3, 2024
Dear Cezar, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with the packaging of your order and the lack of confirmation from the courier. Ensuring that our products are properly packaged to prevent damage during transit is a top priority for us, and we're disappointed to learn that your items did not meet our usual standards in this regard. Your feedback is invaluable to us, and we'll be sure to address these issues with our packaging and delivery processes to prevent similar occurrences in the future. If there's anything we can do to make this right or if you have any further concerns, please don't hesitate to reach out to us. Your satisfaction is important to us, and we're here to help in any way we can. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future. Best regards, LloydsPharmacy Ireland
Apr 25, 2024
 Verified review
I've got different products I've ordered 2 densifying shampoo and I've got 2 tickennig shampoo ,not suitable for hair
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Answer by lloydspharmacy.ie/
May 3, 2024
Dear Flaviu, Thank you for bringing this to our attention, and we sincerely apologise for any inconvenience caused by receiving the incorrect products. We're glad to hear that our customer service team has already assisted you in resolving this issue. Ensuring you receive the correct products that meet your needs is essential to us. We appreciate your understanding and patience in this matter. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us. We value your feedback and the opportunity to improve our service. Thank you for choosing us, and we hope to serve you better in the future. Best regards, LloydsPharmacy Ireland
6 days ago
 Verified review
I have not received my order, I haven’t even received an An Post tracking number yet
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Answer by lloydspharmacy.ie/
4 days ago
Dear Siobhan, I sincerely apologise for the delay you’ve experienced with your order. We understand how frustrating this can be and appreciate your patience. I'm pleased to inform you that your parcel is now awaiting collection at your chosen store. You should have received an email notification with the details, but if not, please check your spam or junk folder. If you need any further assistance or have any questions, feel free to contact us. We are here to help and ensure you have a smooth experience. Thank you for your understanding. Best regards, LloydsPharmacy Ireland