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Review summary
Customers consistently praise the high quality, durability, and refined details of the products. Many are enthusiastic about the originality, beauty, and variety of the designs and patterns. Fast and timely delivery is frequently highlighted as a positive aspect, along with careful and attractive packaging. Customer service is often described as attentive, friendly, and helpful, making customers feel supported and valued. Most customers also find the website easy to use and appreciate the convenient ordering and in-store pickup options. Some customers encountered occasional disappointments with packaging and technical issues on the website. Additionally, there is dissatisfaction regarding shipping costs or missed promotional offers.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewssylviethiriez.com/en
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Delivery within the given time and a call from the saleswoman upon receipt (Narbonne store).
I know the linen is of high quality and the service provided is impeccable.
Thank you
Sorry for the picture, everything is already in my suitcase to bring to my daughter 😉
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Always excellent quality, with original themes for young and old alike. Just a little disappointed by the presentation of my purchases, which were placed in a simple cardboard box without packaging. I'm used to more presentation of my purchases, at least a cellophane bag. MMillot
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I always enjoy unpacking my purchases from Sylvie Thiriez. I have been accustomed to buying Sylvie Thiriez home linens for a long time and I do not want to change. I hope to have the same satisfaction with the duvet covers and pillowcases purchased for my grandchildren.
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Efficient personnel
I called the headquarters to match a duvet cover and pillowcase with fitted sheets, flat sheets, and bolster to take advantage of the discount.
The person was attentive and efficient.
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Quality ok
Delivery ok
Disappointed to receive household linen, 100% cotton, quite expensive, in simple packaging, worthy of a Chinese site which inevitably arrived damaged. A box would be preferable so that we understand why we pay 100€ more for the sheet than on a Chinese site.
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I regularly order from Sylvie Thiriez and I am always very satisfied. The products are of very good quality and the delivery is always impeccable. It is a real pleasure to rely on a reliable service. I recommend without hesitation.
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Reliable and Recommendable Online Site.
Helpful, kind, and patient, the advisors always give us an exceptional welcome.
They are a great help in choosing items and the advice is always very relevant.
Additionally, there is a wide range of choices and the quality is there.
A big thank you to all of you.
Sincerely
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Over 8 years since I bought my linen from...
Over 8 years since I have been buying my household linen from Sylvie THIRIEZ, I have never been disappointed.
Excellent quality that lasts over time. Very beautiful embroidery. And the service in the store is always top-notch.
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I would have appreciated a response to my e-mail yesterday morning. Did not receive. Having said that, the quality of the products, the design and the speedy delivery are the reason why I have been a long-time customer and will continue to be and certainly recommend further to friends and family!
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Warm welcome, wide choice, and pretty patterns to brighten up your interior
I was looking for a new bedding set for my bedroom and wanted a change from what I already had (a basic solid color type). I browsed a few stores and found what I was looking for at Sylvie Thiriez: an 'Ocean' set, very beautiful, colorful, and an invitation to sweet dreams without being childish. I ordered online and picked up in-store. I went there twice since my order wasn't completely in stock at the time of purchase. I really appreciated the welcome from the person at the counter. I don't buy home linens every day, but I will definitely return.
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I really like the creativity of the bed linen...
I really like the creativity of Sylvie Thiriez's embroidered bed linen. The delivery was fast. I hope you maintain the quality of your cotton percale.
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Telephone Reception 👍
Charming lady who was very patient with me as I was not born with technology and have difficulty ordering online.
THANK YOU again
And delivery 👍
Package received quickly
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Thank you Marion for the quality of customer service!
I am immensely grateful to Marion for her attentiveness and advice. I modified my order several times because I was looking for very specific products. I would have never succeeded without Marion's help, who took an infinite amount of time to go to the reserve and send me photos of products that matched my expectations. The result is that I placed an order three times larger than I initially planned, and most importantly, it was a Christmas gift that was extremely appreciated!!
So, besides the quality of the products, it's especially the quality of the Customer Service, and therefore Marion, that made all the difference, and will make me recommend this brand and site to all my friends
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Everything was perfect from order to delivery.
Pillowcase and duvet cover of quality.
Unique cover not seen anywhere else
I highly recommend
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Arrival, very fast delivery of my package. My fitted sheets and pillowcases are exactly what I expected (perfect color, fabric, and dimensions). Nothing to complain about. I am completely delighted with this purchase.
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Products of very nice quality, as always. The website is easy to use. The delivery was quick, and the free shipping after a certain price is appreciated.
Thank you for offering us such beautiful items!
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I love the fact that the size of the sheets...
I love the fact that the size of the fitted sheets is indicated on a label. This way, you can't go wrong when you have beds of different sizes.
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Serious and Quick
I am delighted with this first order, the fabric and the pattern of the duvet are perfect. I recommend this site. The package arrived quickly at home.
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Softness and Freshness
The cotton percale sheets are very pleasant, perfectly sized, and the fitted corners are perfectly adjusted.
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Everything was in accordance with the information given in the emails preceding the delivery
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Local score
4.78
Excellent9 total reviews9 reviews in the last 12 months
Contact
sylviethiriez.com/en
Visit websiteAbout
sylviethiriez.com/en
Creators of beautiful home linens and official suppliers of happiness for the whole family for over 40 years.
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