EASY-surfshop.comReviews:
333 reviews in the last 12 months2,446 total reviews
Excellent
TrustmarkValid
Top positive review
Aug 21, 2023
Verified review
Better would be to respect the delivery time expectation. so that 3-10 days is not two or three weeks .
Read more
Top negative review
Dec 6, 2023
Verified review
Customer care mostly absent,
improve knowledge of digital payments, and relative installment.
Reduce delivery cost absolutely.
Price are good.
Read more
Reviews for EASY-surfshop.com
3 days ago
Verified review
Very good advice with checks of the internal dimensions for my board bag
Report review
9 days ago
Verified review
Great website-easy purchase procedures and great selection of equipment
Report review
Answer by EASY-surfshop.com
6 days ago
Thank you for your kind words! We're thrilled to hear that you found our website easy to use and appreciated our selection of equipment. If you have any further feedback or need assistance, please don't hesitate to reach out. Happy shopping! :)
EASY-surfshop Team
8 days ago
Verified review
very quick delivery
Report review
Answer by EASY-surfshop.com
6 days ago
Thank you for your feedback! We're glad to hear that you were satisfied with our quick delivery. If you have any other questions or need further assistance, please feel free to contact us. Have a great day! EASY-surfshop Team
3 days ago
Verified review
Report review
3 days ago
Verified review
Report review
4 days ago
Verified review
Report review
4 days ago
Verified review
Report review
5 days ago
Verified review
Report review
6 days ago
Verified review
Report review
8 days ago
Verified review
Report review
10 days ago
Verified review
Report review
10 days ago
Verified review
Report review
10 days ago
Under review
Delivery time very slow / Customer support good
Customer support is very responsive and professional. But delivery time is much much longer then stated by purchase (instead of 3-5 days, it will be 15-20 days.
Report review
Mar 7, 2024
Verified review
Everything correct from start to finish, very professional.
Hubo un problema con el pedido y fui bien atendido en todo momento, me dieron posibles soluciones, pero al final tuve que pedir un rembolso, son claros y profesionales. Volveré a comprar en otra ocasión.
Report review
Answer by EASY-surfshop.com
Mar 7, 2024
La transparencia y profesionalismo en este tipo de situaciones son fundamentales para mantener la confianza del cliente. Espero que en tu próxima compra todo vaya sin contratiempos. Si necesitas ayuda en el futuro, no dudes en contactarme. ¡Gracias por compartir tu experiencia! EASY-surfshop Team
Mar 11, 2024
Verified review
Very good advice (=> Adam!), quick delivery and very good communication about every step in th eordering process. Good products.
Report review
Answer by EASY-surfshop.com
Mar 16, 2024
Thanks Ralf, nice to read.
Mar 21, 2024
Verified review
Nice prices, fast en good service
Nice prices, fast delivery , overall very good service. Trustfull and very good online shop for all your watersportgear.
Report review
Answer by EASY-surfshop.com
Mar 22, 2024
Thank you so much for your kind words and positive feedback!
We have been working on customer trust for years and it is nice to know that we are successful.
If you ever need anything else, don't hesitate to reach out. Happy adventuring on the water!
Mar 12, 2024
Verified review
Very good and friendly advice by Adam. Good and detailed communication about shipping.
Report review
Answer by EASY-surfshop.com
Mar 16, 2024
Adam informed :). Adam said: Thanks! If you need anything in the future just open the Live Chat and we're there.
RK
Rob K.
Kapelle
Mar 21, 2024
Verified review
Great service. Sale items are attractive.
Delivery time could be better.
Report review
Answer by EASY-surfshop.com
Mar 22, 2024
Thank you for your feedback! We're delighted to hear that you found our service to be great and that you found our sale items attractive. Regarding the delivery time, we understand your perspective. However, we'd like to clarify that your package was delivered within 5 business days from the shipping date, which falls within the estimated delivery time frame of 3-10 business days to the Netherlands as indicated on our website. We strive to provide timely delivery while ensuring the safety and quality of each shipment. Your satisfaction is important to us, and we'll continue to work on improving our services. If there's anything else we can assist you with, please feel free to reach out.
Mar 27, 2024
Verified review
Adam was as usually very helpful and got me what I needed.
Report review
Answer by EASY-surfshop.com
Mar 29, 2024
Thank you for taking the time to share your experience! It's customers like you that make our job rewarding :)
Mar 11, 2024
Verified review
Very efficient service with excellent comms
Report review
Answer by EASY-surfshop.com
Mar 16, 2024
You're welcome. We'd be happy to help in the future too.