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How Trusted Shops prevents fake reviewsReviewsgunnar-optiks.eu
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Great lenses and excellent customer service :)
Glasses are nice and pretty, no problem with them, but didn't get my accessories as description on website said. After couple of emails I got my accesories sent (as intended) without any additional charges from my side. Nice and helpful support. If one person could not resolve my matter - it was immediately redirected to another person :)
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I liked the variety and the lens, and the shipping process is easy and smooth. 5*!
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I HAVE TOTALLY 3 GLASSES AND SUNGLASSES, AND SO HAPPY WITH ALL OF THEM THANK YOU GUYS.
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The variety is great. 5*
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Awesome
Great quality. Fast Shipping. They look great even on my ugly face!
Reply from gunnar-optiks.eu
Thank you so much for your kind words! We're thrilled to hear that you’re happy with the quality and fast shipping. We’re sure the glasses look great on you — we’re glad you found a pair you enjoy wearing!
Thanks again for your support!
Warm regards,
Gunnar customer service Team
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I've placed my order more than 3 weeks ago and I still don't have an update on the status. Instead of sending me an update, I've received a review rating.
Reply from gunnar-optiks.eu
Thank you for your feedback.
We understand your concern regarding the status of your order. As stated at the time of purchase, prescription orders are custom-made and require approximately 4–6 weeks for production before they are ready to ship.
The review request you received is sent automatically to customers approximately 3 weeks after purchase and is not related to the production status of your order.
Your order is still within the expected production timeframe, and we will send you an update as soon as it is ready for dispatch.
Thank you for your patience and understanding.
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They are not included in the overall rating. No verification measures have been taken.Contact
gunnar-optiks.eu
- +31 626308056
- gunnar-optiks.eu
- customerservice@gunnars.eu
- Amsterdam, NLD
About
gunnar-optiks.eu
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