Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
Aug 8, 2024
Verified review
Great service and design adjustment, quality products!
I ordered some gift certificates for my massage salon, small order. I didn't prepare the sizing perfectly; I had a message from the designer with the adjusted design that fit the size and mentioned some blur might occur as I haven't uploaded the greatest quality, I confirmed and I received my order today, even with not the highest quality I uploaded, there is no blur. I did all this such last minute and, in a rush, and the designer helped me out big time and adjusted everything. I am really grateful, and it is really professional. Thank You for helping out small business owners like me as well and do your magic when we are too busy working in our profession that's not marketing. Thank You, I'll be definitely using and recommending You again.
I placed my order on 12/07/24 to gift my best friend who is leaving the country but was only able to approve it on 22/07/24(which is acceptable). Today is 09/08/24 (Friday) and I still have not yet received my order and my friend has already left. This is very disappointing and irresponsible from your side. When asked for help, the team just wants to put the blame on the delivery team (who doesn't even give me an answer despite trying to contact them multiple times) and not take the responsibility to provide good customer service by finding a better delivery option. I was promised a delivery period of 5 days and I never thought it would take more than a month to received what I wanted to buy.
And don't you put the blame on the olympics too because I had ordered multiple items and they all were delivered on time.
This is a shame! You should do better! very disappointing and frustrating!
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for expresta.eu
Filter
Rating
Sort by
Relevance
Oct 8, 2024
Verified review
Great value for money. Helpful customer service.
Despite a few disappointents at the beginning, (I chose relax speed and received my order 2 weeks after the estimated delivery date) my overall experience was good. Helpful customer service who responds promptly. I received my order this afternoon - 14 boxes total - well packed and in excellent condition. I'm especially happy about the lightweight cream coloured paper and the finish on the A5 size paperback books. Considering the price, it's great value for money.
Report review
Oct 8, 2024
Verified review
Great service, so not hesitate to contact Expresta. You will receive quick & professional solutions for much less than their competitors
Report review
Oct 3, 2024
Verified review
High quality. Great service.
We were so pleased with the high quality and great service from expresta. We will use them for all our orders from now on.
Report review
Oct 4, 2024
Verified review
We recommend Expresta for their prompt response and swift resolution of any issues. Thank you for your excellent service!
Report review
7 days ago
Verified review
Great quality speed and cooperation
Report review
5 days ago
Verified review
Well done. Easy communication
Report review
2 days ago
Verified review
Good customer service
Report review
2 days ago
Verified review
Report review
3 days ago
Verified review
Report review
3 days ago
Verified review
Report review
7 days ago
Verified review
Report review
10 days ago
Verified review
Report review
Oct 13, 2024
Verified review
Report review
Oct 7, 2024
Verified review
Report review
Oct 3, 2024
Verified review
Report review
Oct 6, 2024
Verified review
I would give them zero star if I could
Report review
Answer by expresta.eu
Oct 7, 2024
Hello,
we are sorry for your dissatisfaction. We register that you placed your order on our website on 26.9. with a production speed of Relax (3+ working days). You approved it to production on the next working day, 27.9. The production took 6 working days. The order is currently being packed and will be shipped in the next few hours. For this type of production the date is informative. We hope that the shipment will arrive fine as soon as possible, and you will be satisfied with the result.
Sep 27, 2024
Verified review
Fiction book perfectly printed
I had to print a fiction book. User interface was easy to use and intuitive, with lots of options to customize the project. Besides, it allows to send specific requests to the designers and receive a preview from them before sending the order to priduction. This gives additional assurance about the final result.
On top of that, designer was very flexible to accomodate some last-minute changes to the cover.
Delivery didn't take too long and the books were perfect. I highly recommend expresta for this kind of projects.
Report review
Sep 25, 2024
Verified review
I appreciated a lot the quality of the product and the staff availability. I was sorry though that I was not notified, for the first purchase, that the product would not arrive on the chosen date. In fact I paid more for shipping because I wanted to receive it before leaving on vacation. However, the product was exceptional.
Report review
Sep 30, 2024
Verified review
Business cards excellent service
The service I experienced was excellent from start to finish all the discussions with the designers went well. The product was delivered professionally and quickly. What more could you ask for?
Report review
Sep 2, 2024
Verified review
Quick and efficient. Got in touch to double check I was happy with the cover of my book before printing