Arte di MuranoReviews:
16 reviews in the last 12 months83 total reviews
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Most relevant positive review
Mar 6, 2024
Verified review
Excellent and personal relationship in any phase of the purchasing process.
Beautiful products and technically sophisticated methods of their assembling.
Congratulation to the entire squadra of Arte di Murano!
You are doing a great job indeed.
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Most relevant negative review
Jan 8, 2024
Verified review
Wrong tray, defective rope border. I have reached out many times. Please resolve this matter, this was a special Christmas gift.
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Reviews for Arte di Murano
Jul 7, 2024
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Everything was perfect
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Mar 6, 2024
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COMPLIMENTS!
Excellent and personal relationship in any phase of the purchasing process.
Beautiful products and technically sophisticated methods of their assembling.
Congratulation to the entire squadra of Arte di Murano!
You are doing a great job indeed.
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Sep 22, 2023
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5 stars for sure. I bought 6 of your many colored tumblers for her birthday. She lives near the beach in southern California. These gay and colorful glasses were a big hit.
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Jan 5, 2024
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I love love my drinking glasses. They are beautiful and a work of art! I am so happy with my purchase! They remind me of my trip to Italy!
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Jan 13, 2024
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They responded quickly to my inquiry about the product and took the appropriate action to issue a refund.
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Apr 23, 2024
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eccellenti in tutto
L'assistenza completa dal primo momento fino alla consegna con aiuti/risposte ad ogni richiesta ed esigenza. Persino per chi è abituato alle persone efficienti, consegne veloci e tutto il resto che ci aspettiamo oggi comprando online è un servizio a 10 stelle lusso :) Grazie a tutto il team !
Cosa potreste fare meglio ?? proprio non saprei, più di così..
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Oct 23, 2023
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The lamp is great...read about the lightbulb
The lamp is great, got it fast and in great shape. It did not include a light bulb. Not a big deal, but I don't recall seeing any explicit instructions about recommendations for lightbulbs. I like that you can pick out your own. I wish the lamp had a dimmer. But it's beautiful. I ended up using a 10w incandescent.
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Nov 6, 2023
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The attention to detail from the moment we walked into your shop to the kindness and then the prompt delivery was superb!!
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Sep 25, 2023
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the glasses arrived even earlier (Monday) than promised (Wednesday). Great!
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Dec 5, 2023
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Beautiful "coral" lighting fixture. Great service and people. Thank you.
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May 10, 2024
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Solid packaging, fast delivery. Everything is OK. Grazie mille.
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Feb 16, 2024
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Il secondo ordine,qualità e soprattutto un’eccellenza italiana!
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Oct 17, 2023
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Awesome service and delivery.
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Apr 17, 2024
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Fast and reliable.
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Jan 8, 2024
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Wrong tray/defective
Wrong tray, defective rope border. I have reached out many times. Please resolve this matter, this was a special Christmas gift.
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Answer by Arte di Murano
Jan 12, 2024
The ordered item was delivered on December 20th.
As per our policy (point 3.7) you have 5 days to claim any breakages or damage to the goods received for insurance reasons.
The communication reached us on January 8, 2024, we immediately asked for the photographic material to understand, nevertheless we contacted several times by telephone to resolve the problem and received no response.
Jan 8, 2024
Verified review
My tray is not what I ordered & is defective with the rope sitting a half inch higher on one side
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