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Most relevant positive review
Oct 7, 2023
Verified review
I like Furstenberg porcelain because of high quality and the inventive design. Moreover I got my order pretty fast after I had placed it. The staff was packed very reliably that I definitely appreciate.
Finding products on the website was not easy. For the premium cost you are paying, it should be. Since making my purchases, I’ve received no communication about shipping the items and their status, so I’m
disappointed overall.
I like Furstenberg porcelain because of high quality and the inventive design. Moreover I got my order pretty fast after I had placed it. The staff was packed very reliably that I definitely appreciate.
Finding products on the website was not easy. For the premium cost you are paying, it should be. Since making my purchases, I’ve received no communication about shipping the items and their status, so I’m
disappointed overall.
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Answer by fuerstenberg-porzellan.com/en/Shop/
Nov 7, 2023
Dear customer,
You placed your order on October, 27th. Unfortunately, due to a public holiday and the closure of our office, we were unable to process it personally until November 1st. Due to the necessary preparation of customs documents for shipping, we were only able to send you the final shipping and tracking data on November 6th. We are very sorry that this delay has led to dissatisfaction.
We apologize for any inconvenience this delay may have caused.
Your FÜRSTENBERG team