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Review summary
Customers frequently praise the high quality and precision of products. Fast delivery and quick order processing are commonly highlighted as strengths. Customer service is described as professional, responsive, and helpful. Pricing is mostly seen as fair and competitive, with some comments on affordability for certain services. The ordering and quoting process is widely regarded as easy, convenient, and efficient. Reliability and consistency in both service and product delivery are highlighted as positive attributes by recurring customers. A few customers express concerns about inconsistencies and quality control. Slow machining is noted by some, and there are rare instances of dissatisfaction with customer service due to unresolved issues.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsWeerg
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Quality Issues and Missing Requested Sample
I ordered several samples with different treatments, but the quality was not satisfactory and was inconsistent across the parts. Some of the parts were also mixed up, and I did not receive the untreated part that I had specifically requested.
In addition, the threaded inserts were installed inconsistently. Some inserts were not pressed in far enough, while others were pressed too deeply, resulting in uneven placement and poor overall quality control.
Reply from Weerg
Dear Customer,
We are very sorry for what has happened and thank you for bringing the issue to our attention.
We take your report very seriously and would like to look into the matter with the utmost care. We will contact you again today to gather further details and work together to find the most appropriate solution.
Kind regards,
Weerg Team
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Print results have been very clean and consistent. One time, I ordered 5 examples of a left side part, and 5 examples of a right side part, and I received 6 of one, and 4 of the other. So I had 4 complete sets in total, in stead of 5. Other than that, very satisfied.
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TOP !
We are extremely satisfied with our collaboration with this supplier. In addition to the excellent quality of the products/services provided, we truly appreciated the punctuality in deliveries and the accuracy in order management. Prices are absolutely fair and competitive compared to the market, offering a great quality-to-price ratio.
Communication has always been clear, prompt, and professional. It's rare to find such a reliable supplier who respects agreed deadlines and is always willing to accommodate the client's needs.
Highly recommended for anyone looking for reliability, quality, and transparency.
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Good product and services
I am often using nylon PA12 and I find this the best material and process for 3D printing, outperforming any other low-cost plastic material.
Quality of products is excellent, robustness is high, visual impact is much better than other 3D printing processes, also with colored nylon
Technical support is fast and efficient.
I also tried addition of threaded inserts and they are strong and well placed
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Easy ordering, and also possible to get in contact.
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Zeer goede kwaliteit en gebruiksgemak van de onlineshop
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Excellent quality and the parts delivered on time.
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Too slow for machining compare to the competition
Not well equipped for CNC turning
More expensive than some competitor
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Professionalism
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Quality improvements
We had now within 1 week, with orders 2 different issues. Both looks like, that the automatic inspection failed, because we received bad printed parts and parts with powder rests.
We understand that the price model, works only in case the production is highly automized, but also this must be improved frequently to get the system better.
Reply from Weerg
Dear Customer,
We are sorry to hear about the issue you have reported.
Please send us an email with the details of the case so that we can review it promptly and find a solution as quickly as possible.
Kind regards,
Weerg Team
Verified
Good service, very reliable. Delivers high quality prints. Weerg is quick to respond if issues arise and very helpful to solve them. Highly recommended
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They are not included in the overall rating. No verification measures have been taken.Contact
Weerg
- +390415383540
- www.weerg.com/en/global
- info@weerg.com
- Gardigiano di Scorzè (VE), ITA
About
Weerg
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