Review summary
Customers frequently praise the high quality, consistency, and robustness of the products. Many highlight the fast delivery and quick order processing as a major advantage. Support is generally described as friendly, reliable, and helpful, with prompt and professional communication. The ease and clarity of the online ordering and quoting process are appreciated, and pricing is often seen as fair and competitive. Precision and accuracy of parts are also commonly commended. Some customers report issues with inconsistency or finishing in certain products, as well as occasional tolerance issues or a desire for more precise output. There are also reports of inadequate packaging, such as insufficient separation leading to scuff marks. Additionally, some note higher costs for specific processes.
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How Trusted Shops prevents fake reviewsReviewsWeerg
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Flawless
I've been using Weerg for years. Basically flawless service and quality. They're the best and not an IP nightmare (unlike their primary competitors).
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Good service, very reliable. Delivers high quality prints. Weerg is quick to respond if issues arise and very helpful to solve them. Highly recommended
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Good quality of the product.
Excellent customer service.
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Got parts in time. Print quality isn’t excellent, reordered it from China and got it in better quality and almost half the price.
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Km3Net parts ordering
In the last years I ordered for hundreds of thousands euro parts at weerg, service was excellent, I produced many designs, spending months in improving, indeed many times not following your standard rules, excepting the consequences, but if ordered several times without breaking or other issue's we gave free the designs for all involved institutes in Europe for more ordering. Now, although Weerg denied this a few times, it appears many has to be redesigned because the new cleaning system breaks the former approved design. In the past I was extremely happy with Weerg, the communication about the described issue's made you drop to "fair" which is a sad thing after these good years, cheers, Edward Berbee/Km3Net, Nikhef
Reply from Weerg
Dear Edward,
Thank you for your feedback. We are sorry to hear that your experience with our 3D printing service did not reach up to your expectations. Quality of service and customer satisfaction are of paramount importance to us. We would appreciate it if you could provide us with more details about the problem you experienced so that we can investigate and ensure that it does not happen again in the future.
Please contact us directly at info@weerg.com at +390415383540, where our customer service team will be happy to assist you.
Kind regards
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Just Perfect ! Item received as expected or even better !!!
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Reply from Weerg
Dear Customer,
We are sorry to note your review and would be pleased to contact you in order to better understand the reasons behind your opinion.
The quality of our service and customer satisfaction are of primary importance to us.
Our customer service team is at your disposal on +39 041 538 3540 or by email at info@weerg.com.
Weerg Team
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Competitive price, delivery time faster than what I paid for.
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Very good
Very good, still I need enhanced precision figures with mjf using less dense printing
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Effective ,price of course
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Eccellente qualità di stampa
Questa volta la qualità è stata superiore alle aspettative
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Personale gentile e competente, in grado di supportare in ogni frangente.
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Why I like doing 3D printing with Weerg.
Your website is easy to use. You offer great discounts. Order processing is a snap. Your pricing is highly competitive and the quality of your work is outstanding!
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