Reviews for mypalmshop.com
4.58/5.00
Excellent
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mypalmshop.com Reviews
: 547ExcellentCertified
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mypalmshop.com - Logo - reviews
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Beekweg 18
7887 TN Erica
Netherlands
the most relevant positive review
2021-08-03T18:13:09Z 6 months ago
I bought a plant that was on sale. When the order was processed it turned out that I actually had payed more than the pricetag had indicated. The error was corrected immediately by Claudia who made me a rapid refund. Recommended shop! Plant was excellent quality!
the most relevant critical review
2021-05-10T04:08:49Z 9 months ago
The problem was that the two plants were placed in a box with one at each end. The courier upended the box and broke the more delicate plant - the tetrapanax. We had to cut the branches off and plant it, and it may not survive. Also, the Yucca rostrata was a smaller size than I ordered. The customer service was sympathetic and provided portional refunds on both. I would buy from them again.
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What other customers say about their experience with mypalmshop.com
2021-05-10T04:08:49Z 9 months ago
The problem was that the two plants were placed in a box with one at each end. The courier upended the box and broke the more delicate plant - the tetrapanax. We had to cut the branches off and plant it, and it may not survive. Also, the Yucca rostrata was a smaller size than I ordered. The customer service was sympathetic and provided portional refunds on both. I would buy from them again.
Verified review|
2021-05-06T13:17:00Z 9 months ago
Most of the plants were in good condision but some of the smaler plants were in bad shape, broken stems and leafs.
Verified review|
2021-07-01T10:39:00Z 7 months ago
Very beutiful palms but the trunk is very curvednot what i was expekted
Verified review|
2021-04-26T14:56:28Z 9 months ago
Jeg har ikke fået den højde appelsin træ jeg bestilte og betalte for.
Verified review|
2021-04-09T12:02:21Z 10 months ago
I placed an order for some plants, my credit card was charged but the order was still not shipped two weeks later. When I chased it I was told that they no longer ship to the UK 'because of Brexit'. Sounds daft, I have had plants delivered from other companies in the Netherlands. I don't know when they would have told em if I had not chased them, now I am two weeks late in planting.
Verified review|
2021-02-23T12:30:01Z 1 year ago
I have today received my palm.
It has 2 branches. One is bend if not broken due to the packing, as the branch is almost 3 meters high and not 1,50 m; the other branch is brown, almost withered.
Not exactly what I had hoped or payed for, and in no way a palm I can place in my office
Verified review|
2021-07-04T15:08:17Z 7 months ago
There was no communication, and we have not received the goods even though the order was placed in March. Appalling.
Verified review|
2021-03-05T16:44:22Z 1 year ago
The plant came very fast, but roots are in mold and with insects.
Also shop doesn't answer on emails.
Verified review|
2021-05-27T05:54:55Z 8 months ago
Unable to honour order due to export restrictions.
Order cancelled by them?
Verified review|
2021-04-28T11:19:34Z 9 months ago
The transport lasted two weeks and some of the goods were damaged.
Verified review|
2021-07-21T06:44:05Z 6 months ago
Fick paket nummer 2 tvådagar senare, palmen var möglig
Verified review|
2021-03-08T05:25:27Z 11 months ago
One plant arrived rotted and dead
Verified review|
2021-02-03T13:22:26Z 1 year ago
Immernoch nicht da lächerlich
Verified review|
mypalmshop.com - Logo - reviews
Answer by mypalmshop.com
1 year ago
Schade, dass Sie es lächerlich finden, ohne Zahlung, keine Ware. Das wir lächerlich sind ist wohl fehl am Platz. Sie haben nicht bezahlt und vorher senden wir nicht. Eine freundliche Kontaktaufnahme per Mail wäre wünschenswert gewesen.
Reviews for mypalmshop.com
4.58/5.00
Excellent
How is the rating calculated?
Trustmark for mypalmshop.com
Status:
updated on: 19/01/2022
certified since: 27/03/2018
mypalmshop.com is checked and certified according to the Trusted Shops quality criteria
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At mypalmshop.com , you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more
Details about mypalmshop.com
mypalmshop.com - Logo - reviews
Contact
Beekweg 18
7887 TN Erica
Netherlands