mypalmshop.com Reviews

I have frequently ordered different citruses, palms and other plants over a period of four years now and unfortunately must say, that I increasingly gained the impression that especially the size of the plants delivered has developed from the upper range of the scale to the lowest acceptable. However, the quality of the plants delivered was excellent at all times.

One plants was terrible

Good

Ok easy ordering

The delivery took almost two weeks, because the parcel got delayed by Postnord, however the plants survived and they were well protected in the packaging

Always good plants and fast delivery

Only got one shipment ID of two. They forgot to enclose my phone/email in the shipment - made the packages hard to track.

All the plants were delivered very late but they were all in good health because they were put in a good box. All the girls who write the emails are very good very kind and very polite. Very good.

According to "Track and Trace" the package has been ready for shipment for 6 days now, I have contacted the shop twice regarding this, but they do not answer. According to Mypalmshop, they have had some computer issues, they have made up for their mistakes, and hence the added stars.

The goods are just perfect!

Good size palm. Healthy and well potted

Sometimes its not allways plants of the great health/quality, but has been mostly.

Great plants at good prices.

so far so good, got plant to see the root system, to give a proper review, could be just a few plants potted together that's not fully integrated into one root system

Good size of the plants. Fine health. Would be prefered to send to DK monday or tuesday. Shipments send wednesday, will be kept two days in the transporters warehouse. But my plants are ok. Packing good. Last year I had a nice, fast e-mail support about some issues. This time the mail support is slower. Could be due to holliday or the Covid19. But the support is much appriciated.

Difficult in the covid crisis to give any objective comments.

Es gab Probleme mit der Ware. Allerdings wurden diese zu 100 % positiv gelöst. Top Shop. Ich habe danach bereits erneut bestellt. Diesmal ist die Ware allererste Sahne! Jederzeit und gerne wieder!!

Good quality plants, some damage in transit.

All arrived fine and planted, just one star deducted as not as well individually labelled as they could have been, but no problems. All are growing fine, though one plant (C.Australis) is very small. The wooly tree fern is particularly interesting.

Good buy, well packed and it survived the journey well. It is a lovely plant and since planted is so far surviving well. Many thanks and well done.