LiveHelfi
Reviews:

2,182 total reviews   

4.74

Excellent

2,182 reviews since Jan 26, 2018

5
85 %
4
9 %
3
4 %
2
< 1 %
1
2 %
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Review summary

Customers consistently praise the high quality, effectiveness, and purity of the products, often noting their unique taste, nutritional value, and health benefits. The fast and reliable delivery, as well as the broad and unique selection of available products, are also highly valued. Many appreciate the ease and speed of online ordering, including features like tracking, points programs, and an efficient checkout process. Customer service is frequently described as excellent, helpful, and responsive, contributing to overall satisfaction and encouraging repeat business. Some customers have reported delivery delays or specific issues with shipments. Opinions on packaging vary, with several customers mentioning damaged boxes or weak packaging, despite others appreciating the secure and eco-friendly aspects.

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ReviewsLiveHelfi

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Community member 
1 Reviews
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3 Reviews
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Good service

Fast & good service

Reply from LiveHelfi

Thank you for your five star rating. -Team LiveHelfi-
Community member 
1 Reviews
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Please do not work with "Colis Prive" delivery service

You have apparently changed the delivery company you work with, and this last order - which was less than $100 - took three tries to get delivered. This stipulation of having to produce a code in order to receive the package - which of course means you also have to be present when the delivery person arrives - is ridiculous and unnecessary. I will have to rethink ordering from Live Helfi if you continue to work with "Colis Prive" and require a code for delivery.

Reply from LiveHelfi

Hi, thank you for reviewing. Unfortunately, the decision to work with local carriers is not ours to make. We have contracts with various carriers for all countries to which we ship. These carriers collect the parcels from our warehouse at the end of the day, and from there they are taken to their own depot, where they are sorted and processed. Some carriers, such as DHL, work with local carriers in different countries, such as Colis privé. DHL retains all responsibility and remains the point of contact in the event of delays or problems with delivery. -Team LiveHelfi-
Community member 
4 Reviews
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1 Reviews
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Rápido y eficiente

Reply from LiveHelfi

Thank you for rating our service with the five stars you gave. -Team LiveHelfi-
Community member 
3 Reviews
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Producto muy bueno, transporte muy malo es muy lento y siempre llega la caja rota porque es demasiado débil

Reply from LiveHelfi

Hi, thank you for your five star review. The carton boxes should be suitable for our shipments. If all deliveries arrive damaged, than this says more about the carrier than on the carton box. -Team LiveHelfi-
Community member 
1 Reviews
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Timely Delivery

Delivery met what it says during ordering, super fast and timely delievered

Reply from LiveHelfi

Thank you for the five stars that we received from you. -Team LiveHelfi-
Community member 
1 Reviews
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Community member 
1 Reviews
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Always perfect in quality and delivery

Always perfect in quality and delivered

Reply from LiveHelfi

Thank you for your five star review and for your kind words! -Team LiveHelfi-
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1 Reviews
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1 Reviews
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El sabor del edulcorante es insoportable.

El precio es muy elevado, y el sabor del edulcorante, Monk fruit, para mí insoportable. No puedo consumir el pedido por el edulcorante. Si se lo quitasen, harían un favor. Doy cuatro estrellas porque entiendo que es saludable y la intención buena, pero quítenle el edulcorante. Un saludo.

Reply from LiveHelfi

Hi, thank you for reviewing. You only commented on a product, and not on our service in general. Hopefully you like the rest of our products! -Team LiveHelfi-
Community member 
2 Reviews
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2 Reviews
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Nutribreakfast

I was very happy I could find this nutritious product to start the day with energy. Excellent service and fast delivery

Reply from LiveHelfi

Hi, happy that we've been able to offer you what you were looking for! Thank you for rating our service with these five stars. -Team LiveHelfi-
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1 Reviews
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1 Reviews
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1 Reviews
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1 Reviews
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Community member 
1 Reviews
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Excellent shop! Great customer service!

Reply from LiveHelfi

What a lovely five star review, that is wonderful to hear! Thank you! -Team LiveHelfi-

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About

LiveHelfi offers the best selection of functional foods and supplements to optimise your mental and physical performance. We are biohackers ourselves and closely follow what scientists and thought-lea...

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