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Review summary
Customers consistently praise the exceptional comfort of the sandals, noting they can be worn for long periods without pain or fatigue. Many express satisfaction with sizing accuracy, width options, and fit when the sizing tools work well. The quality of materials and craftsmanship is frequently commended—especially the durability, leather, and artisanal construction. Customer service is described as responsive and helpful, with quick resolutions, clear communication, and thoughtful gestures. The sandals' attractive and unique designs, color variety, and artisanal aesthetic are also appreciated for their style and versatility. Customers value the brand's ethical production, artisanal work, and social impact, expressing pride in supporting craftsmanship and fair labor. Many also praise the fast shipping and tracking, as well as the simple and helpful return and exchange process. Some customers report occasional issues with sizing or width, despite overall satisfaction. There are isolated mentions of quality concerns. Experiences with delivery can be mixed, with some delays or courier mishaps noted. A few customers find the return and exchange process lacking in clarity or are dissatisfied with associated costs.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsMEXAS® EN
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I love them, it's the second time I've bought a pair, this time I chose the ones with a higher sole. They are super comfortable and beautiful! Everyone who sees me wearing them says so, they are super original.
I got a super cute mini sandal keychain. I recommend them and will buy again next year.
The only downside is that the sole slips a bit on stone or marble floors. This didn't happen with the Aztec barefoot ones from last year. If they fix that, it’ll be a 10!
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Twice as Happy
Comfort and Adaptability: the leather gives and gradually adapts to the shape of your foot with use. Breathability: air circulates, keeping feet fresh and dry even on hot days, which is ideal in Seville. Versatile Style: Its vibrant color and artisanal touch make them very versatile, even with a dress, as it seems each piece is unique. I couldn't remember the last time I bought a shoe and my feet didn't hurt. And I bought two. Twice as happy.
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I love Mexas products, they are of very good quality and anatomically fit the shape of the foot. Additionally, they have various styles to suit each person's different foot shape, which makes them very versatile and empathetic with people.
The only drawback I see is the price; perhaps lowering them a bit, I think people would buy more, but the fact that they go above 60 € seems a bit excessive. However, by adjusting quality-price a little, I believe the client would be more willing to try them and make a purchase.
Thank you very much.
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It is an artisanal product, whose purposes are very commendable. Furthermore, the product is of very good quality, with an original design. Although the price can be expensive, the offers are interesting. I am very happy with the two pairs of mexas I have and think it could be a good gift.
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Beautiful, comfortable, and breathable
Beautiful, comfortable, breathable, and at a good price, you can't ask for more. In my case, what I value most is that being leather, it doesn't overheat my feet, and even though they sweat a lot, the leather breathes and helps keep my feet as dry as possible. If I had to point out a drawback, it's that since my feet sweat so much, it stains the sole of my foot.
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Over the moon!
Over the moon to finally walk with shoes that respect my feet. Suffering from spondyloarthritis, shoes are my nightmare to find the right balance between comfort and elegance.
They are perfect.
The only downside, the sole which I find too "light" in terms of quality. I have doubts about the time before it breaks. Spending 80 or 90 euros on a pair that would only last a summer would give me a bad impression of the brand, but that remains to be tested.
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I am delighted with my purchases. I placed a first order and loved the quality and comfort of my first pair of Mexas so much that I ordered a second and I am equally delighted. The leather is of quality and the comfort is incomparable.
I had to deal with customer service and Béa was very professional and responsive.
Moreover, buying from Mexas means supporting craftsmanship and handmade leather work.
All positive and I recommend Mexas to all my friends.
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Reply from MEXAS© FR
Thank you so much for this wonderful feedback 🧡
We are very touched to know that your first pair pleased you so much that you decided to order a second one. It's the best reward for our work 😊.
Thank you also for your words regarding customer service. We are delighted to have been able to help you and that your experience met your expectations.
And thank you for highlighting what is so important to us: craftsmanship, handmade leather work, and the people behind each pair of MEXAS. Your support means a lot to us. ✨🙏
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Very good experience
The shopping experience at Mexas has been very good. I wasn't quite confident in AI to choose the size, but it was right. Additionally, I really appreciate the details upon receiving the order, so the fact that the box included a keychain and an illustration so aligned with the brand's intent seemed very nice to me. I haven't had the chance to use my new sandals much yet, but they have been very comfortable when I have used them. Also, they don't have excessive prices like other brands (especially if you're looking for barefoot, respectful...). For all these reasons, I would buy this brand again if it fits the footwear I'm looking for in the future without a doubt.
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Worse than I expected
I have always been delighted with the quality and design of my Mexas, so I decided to try their wide-tipped chilaquilones. However, I must say that the quality has dropped quite a bit compared to my old Chilaquiles, which had a normal tip. The skin of the new chilaquilones is a little harder, and even after a week, it leaves chafing on my heel. Also, they leave yellow marks on the skin (they are camel-colored). On the other hand, the sole has improved a lot, it is no longer so thin and is more stable. I hope it was just a trial batch and the next ones will be much improved.
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Everything is perfect! The sandals are so comfortable that I placed two orders. I wear size 35, and they are perfect, so beautiful, pleasant to wear, and of very good quality. It is very important for me to support handmade work, support craftsmanship, and allow artisans to live from their art. Once the order is placed, the delivery is fast. I used customer service and Bea is very responsive, professional, competent, and friendly. Returns are simple. I highly recommend Mexas with confidence at all levels. If in the future I need new sandals, I will go directly to the Mexas site.
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Excellent experience!
From the company's philosophy, to the quality of the materials, the comfort, and the customer service, everything has been exceptional.
I have purchased “El camino” in black and “Taco” in brown, and both sandals are ideal. They haven't hurt me, they fit my feet perfectly, and they are very comfortable.
Happy to have come across Mexas and to support projects like this!
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Excellent online shopping experience! Very thankful for the service.
I used the sizing app on their website. The accuracy of the measurement was impressive! The recommended size was exactly my size.
The sandal is beautiful! I loved opening the box and smelling the new leather scent. Additionally, they are very comfortable and have a great grip on the foot. The online indications about the shoe's narrowness were also very useful: thanks to them, I bought the shoe that best fits my foot.
Buying shoes online is very risky and complex. MEXAS resolved all related doubts and managed to provide the same assistance through the web that I would have received in a store. Thank you!!!
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Reply from MEXAS®
How exciting to read such a comment! 🧡
We are very happy to know that the measurement tool got your size right and that all the website information helped you find the perfect model for your foot.
And how lovely that you mention the experience of opening the box and the new leather smell 😊. Thank you for trusting us and appreciating all the effort we put into making online shopping as easy and safe as shopping in a physical store. Enjoy your MEXAS a lot! ✨
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I did an initial assessment a tad lower than I wanted because one of the pairs had an ankle strap that bothered me a little, it was tight. They were the Chetumal model.
Customer service contacted me and sent me longer straps. I think their customer service is fabulous, better than in a physical store.
And the footwear is comfortable, more than it is beautiful, original, natural, handmade, supports a social project... I don't know what more one could ask from a product.
I will definitely repeat because they have beautiful models.
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Reply from MEXAS®
Hello Ainara,
We are very happy to know that the longer straps solved the issue with your Chetumal and that the service you received met your expectations.
Thank you for appreciating not only the comfort and design but also everything behind MEXAS. Comments like yours encourage us to keep going. We look forward to seeing you again whenever you want! ✨
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Stylish and comfortable
I love the style and colours of these sandals. I used the ‘measure your feet’ tool and got my usual sandal size (one size smaller than my closed toe size). They’re a little on the large side but the fit is decent enough to still wear them. The shape fits my Celtic/Greek foot shape well. Overall they’re comfortable and I’ve walked quite far in them already. I’m used to barefoot shoes but they can be a struggle on city streets and this transition sole is a great alternative, while still being flexible and anatomically correct.
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Really nice sandals. Comfortable and good looking. Sems like really good quality as well. My feet are wide and low volume. They fit well and with some room for swelling. Would probably fit medium volume as well. The sole is a little thicker (not too thin like some barefoot shoes) so I walk comfortably on asfalt and hard surfaces. My fore foot does not hurt. I used the “measure tool” to choose size and it worked out well but I was a bit worried because according to the size guide the length of the shoe is 25 cm in size 39 and my feet are about 24,8-25 cm. But the measure tool was right, 39 fits perfect. Muchas gracias!
Reply from MEXAS® EN
Thank you so much for this detailed feedback! 🧡
We’re delighted to hear that the fit, comfort and sizing tool worked so well for you. It’s especially helpful to know that they suit wide, low-volume feet and remain comfortable even on hard surfaces. Thanks for trusting the measuring tool — we’re so happy it led you to the perfect size! ✨
Verified
A sandália Mexas apresenta um design moderno e versátil, adequado para diferentes ocasiões do dia a dia. O material utilizado demonstra boa qualidade, proporcionando conforto durante o uso prolongado. O ajuste aos pés é satisfatório, oferecendo estabilidade ao caminhar e reduzindo pontos de pressão.
Entre os pontos positivos, destacam-se o acabamento bem elaborado, a leveza da sandália e a facilidade de combinação com diversos estilos de roupa. Além disso, o solado oferece aderência adequada, contribuindo para a segurança e o conforto.
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The quality of the footwear is excellent, they are very comfortable. I did notice on the first wear that my heel was stained a lot, but I read on the internet that when they are handmade, it is common due to the dyes, so I tried using two products and the stain on the foot has reduced. I missed that the brand did not notify me about the package shipment from their offices because they indicate they send an email when the purchase is made, and there was an issue with the package reception. But still, I would buy more shoes again because the presentation, the brand's history, and the quality of the shoes are worth it.
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The email exchanges were very cordial and very quick. And above all, Mexas showed great business sense by sending me 2 pairs of sandals to choose which would suit me best: I kept the one that fit and returned the other 2. It's the first time a merchant has treated me so well. A very big THANK YOU🌹!!!
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Good product quality
The quality of the product is very good.
Although it sizes a little large, the model is very nice. The sole is non-slip, ideal for smooth and slippery surfaces. The shipping is fast. Although the price may be somewhat high, the quality is worth it. I hope it is a durable product with all the use I intend to give it! Very happy with the result.
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The sandals I ordered are perfect... Of very good quality and what is essential is that they have exceptional comfort that can be worn all day without feeling any pain... The only small complaint one could make is the delivery, which is a bit long... But really, BRAVO TO YOU, KEEP IT UP... THANK YOU AND HAVE A GOOD DAY
SEE YOU SOON... MRS. ROBIN NATHALIE.
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4.68
Excellent759 total reviews330 reviews in the last 12 months
Contact
MEXAS® EN
- mexas.co/en
- queonda@mexas.co
- Coruña, ESP
About
MEXAS® EN
MEXAS is a Spanish firm of women's leather shoes 100% handmade in Mexico, designed for every day for their comfort and originality. Everything we do is made with the utmost respect and admiration fo...
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