Review summary
Customers overwhelmingly praise the sandals for their exceptional comfort, with many noting pain-free wear even during long walks and suitability for various foot types. The excellent quality of materials and craftsmanship, especially the soft and durable leather, is frequently highlighted. Many also commend the unique, colorful, and versatile designs, often receiving compliments on their appearance. The variety of widths, sizing tools, and the responsive, solution-oriented customer service contribute positively to the shopping experience, as does the generally smooth returns and exchanges process. Some customers report challenges with finding the perfect fit, occasionally requiring exchanges, and a few mention initial difficulties or fees with the return process. Additionally, several reviewers have noted a strong chemical or plastic smell from certain models, which detracts from the overall experience.
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How Trusted Shops prevents fake reviewsReviewsMEXAS® EN
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Cross-market review
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Cross-market review
Excellent experience!
From the company's philosophy, to the quality of the materials, the comfort, and the customer service, everything has been exceptional.
I have purchased “El camino” in black and “Taco” in brown, and both sandals are ideal. They haven't hurt me, they fit my feet perfectly, and they are very comfortable.
Happy to have come across Mexas and to support projects like this!
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Verified
Really nice sandals. Comfortable and good looking. Sems like really good quality as well. My feet are wide and low volume. They fit well and with some room for swelling. Would probably fit medium volume as well. The sole is a little thicker (not too thin like some barefoot shoes) so I walk comfortably on asfalt and hard surfaces. My fore foot does not hurt. I used the “measure tool” to choose size and it worked out well but I was a bit worried because according to the size guide the length of the shoe is 25 cm in size 39 and my feet are about 24,8-25 cm. But the measure tool was right, 39 fits perfect. Muchas gracias!
Reply from MEXAS® EN
Thank you so much for this detailed feedback! 🧡
We’re delighted to hear that the fit, comfort and sizing tool worked so well for you. It’s especially helpful to know that they suit wide, low-volume feet and remain comfortable even on hard surfaces. Thanks for trusting the measuring tool — we’re so happy it led you to the perfect size! ✨
Cross-market review
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Cross-market review
Excellent online shopping experience! Very thankful for the service.
I used the sizing app on their website. The accuracy of the measurement was impressive! The recommended size was exactly my size.
The sandal is beautiful! I loved opening the box and smelling the new leather scent. Additionally, they are very comfortable and have a great grip on the foot. The online indications about the shoe's narrowness were also very useful: thanks to them, I bought the shoe that best fits my foot.
Buying shoes online is very risky and complex. MEXAS resolved all related doubts and managed to provide the same assistance through the web that I would have received in a store. Thank you!!!
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Reply from MEXAS® EN
How exciting to read such a comment! 🧡
We are very happy to know that the measurement tool got your size right and that all the website information helped you find the perfect model for your foot.
And how lovely that you mention the experience of opening the box and the new leather smell 😊. Thank you for trusting us and appreciating all the effort we put into making online shopping as easy and safe as shopping in a physical store. Enjoy your MEXAS a lot! ✨
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Cross-market review
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Cross-market review
I did an initial assessment a tad lower than I wanted because one of the pairs had an ankle strap that bothered me a little, it was tight. They were the Chetumal model.
Customer service contacted me and sent me longer straps. I think their customer service is fabulous, better than in a physical store.
And the footwear is comfortable, more than it is beautiful, original, natural, handmade, supports a social project... I don't know what more one could ask from a product.
I will definitely repeat because they have beautiful models.
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Reply from MEXAS® EN
Hello Ainara,
We are very happy to know that the longer straps solved the issue with your Chetumal and that the service you received met your expectations.
Thank you for appreciating not only the comfort and design but also everything behind MEXAS. Comments like yours encourage us to keep going. We look forward to seeing you again whenever you want! ✨
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Cross-market review
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Cross-market review
Worse than I expected
I have always been delighted with the quality and design of my Mexas, so I decided to try their wide-tipped chilaquilones. However, I must say that the quality has dropped quite a bit compared to my old Chilaquiles, which had a normal tip. The skin of the new chilaquilones is a little harder, and even after a week, it leaves chafing on my heel. Also, they leave yellow marks on the skin (they are camel-colored). On the other hand, the sole has improved a lot, it is no longer so thin and is more stable. I hope it was just a trial batch and the next ones will be much improved.
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Verified
A sandália Mexas apresenta um design moderno e versátil, adequado para diferentes ocasiões do dia a dia. O material utilizado demonstra boa qualidade, proporcionando conforto durante o uso prolongado. O ajuste aos pés é satisfatório, oferecendo estabilidade ao caminhar e reduzindo pontos de pressão.
Entre os pontos positivos, destacam-se o acabamento bem elaborado, a leveza da sandália e a facilidade de combinação com diversos estilos de roupa. Além disso, o solado oferece aderência adequada, contribuindo para a segurança e o conforto.
Verified
Stylish and comfortable
I love the style and colours of these sandals. I used the ‘measure your feet’ tool and got my usual sandal size (one size smaller than my closed toe size). They’re a little on the large side but the fit is decent enough to still wear them. The shape fits my Celtic/Greek foot shape well. Overall they’re comfortable and I’ve walked quite far in them already. I’m used to barefoot shoes but they can be a struggle on city streets and this transition sole is a great alternative, while still being flexible and anatomically correct.
Cross-market review
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Cross-market review
The quality of the footwear is excellent, they are very comfortable. I did notice on the first wear that my heel was stained a lot, but I read on the internet that when they are handmade, it is common due to the dyes, so I tried using two products and the stain on the foot has reduced. I missed that the brand did not notify me about the package shipment from their offices because they indicate they send an email when the purchase is made, and there was an issue with the package reception. But still, I would buy more shoes again because the presentation, the brand's history, and the quality of the shoes are worth it.
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Cross-market review
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Cross-market review
Good product quality
The quality of the product is very good.
Although it sizes a little large, the model is very nice. The sole is non-slip, ideal for smooth and slippery surfaces. The shipping is fast. Although the price may be somewhat high, the quality is worth it. I hope it is a durable product with all the use I intend to give it! Very happy with the result.
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Cross-market review
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Cross-market review
The sandals I ordered are perfect... Of very good quality and what is essential is that they have exceptional comfort that can be worn all day without feeling any pain... The only small complaint one could make is the delivery, which is a bit long... But really, BRAVO TO YOU, KEEP IT UP... THANK YOU AND HAVE A GOOD DAY
SEE YOU SOON... MRS. ROBIN NATHALIE.
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Verified
Comfort and craftmanship
The sandals look even better in real life. The real treat is how comfortable they are. I've been wearing barefoot shoes for almost 3 years now but wanted something for summer with a bit of a higher profile. These were perfect - from the workmanship to the fit. Nothing was cutting into parts of my foot or ankle. The leather is really great quality. I'll definitely be getting a second pair! Thank you :)
Cross-market review
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Cross-market review
I love the models, classic and not following current trends, made with love and good materials.
This is the second pair I've bought and I'm very happy to have done so.
It would be a plus if they had a vegan line, I have several vegan friends who would definitely buy them as they have fallen in love with my sandals.
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Cross-market review
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Cross-market review
Fantastic customer service
I received the first pair with a small defect that prevented me from using them. I wrote to them, they responded super quickly, they sent me another pair and facilitated the return of the pair that was not right.
Very comfortable sandals, fantastic customer service, and a wonderful customer service representative, Bea.
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Cross-market review
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Cross-market review
Pretty and Comfortable
I had been looking for sandals that were pretty, comfortable, and very flexible for a long time. I am very happy with the purchase of the El camino sandals. Additionally, the service has been great, one gave in during use and when I made the inquiry, they didn’t hesitate to send me a new pair. Looking forward to them releasing the golden ones 🥰
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Cross-market review
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Cross-market review
I am more than delighted. The sandals are comfortable from the first minutes, the sole is flexible, they are lightweight, the width (medium) is perfect. They began their career with 10 days of heatwave, my feet didn't flinch. I would love for you to make the multicolored models more inclusively as well. I'm sure they would sell just as well!
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Cross-market review
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Cross-market review
I really liked them, the design, very cheerful and original, different from other sandals, I really like their comfort, barefoot of course. I wore them for the first time on a very hot day to visit a city and thought they might chafe since they were new, but not at all, I loved them. Moreover, they arrived within 24 hours.
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Cross-market review
Everything great
The website is very good, with a very comfortable shopping experience. The AI for the sizing guide is magnificent. The quality and design of the product are great. Leather of very good quality, soft and comfortable to the touch. If I had to mention a drawback, it would be the delivery times. The wait felt a bit long, but it is well worth it.
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Cross-market review
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Cross-market review
Delighted
Hello, I don't like buying without trying or touching the quality of the product, but I fell for this model that reminds me of beautiful memories.
Very happy with my purchase, with the quality of the sandals, comfortable leather and flexibility of the sole. Lovely color... And the card with the little note explaining the concept and the brand's steps. It's great.
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Cross-market review
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Cross-market review
I chose my usual size.
It's perfect.
They are very comfortable and I'm considering getting another pair, but before that, I'm waiting to see how they hold up in the long run (widening, sole wear, strap placement durability, etc.)
The only downside is the very, very strong smell.
It fades, but after 1 week they are still aired out every night.
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Cross-market review
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Cross-market review
very pretty and comfortable sandals
since I discovered these Jalisco sandals, I am very happy. I have very wide feet, bunions, claw toe (a jewel of feet). The first days I only noticed the claw toe, but it's gone now. The width is great. I think I took one size up and shouldn't have done it. Because of my width problem, I always take a size up, but with these sandals, you should take the same size you usually wear. Other than that, very good.
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