Review summary
Customers consistently highlight the very fast and reliable delivery times, often receiving their orders as soon as the next day. Many appreciate the thoughtful inclusion of small gifts or extras like booster packs or sweets with their purchases. The customer service receives praise for being friendly, quick to respond, and helpful, which adds to the overall positive experience. Additionally, the large and unique selection of products, particularly for collectible card games, is frequently commended. Secure and protective packaging ensures products arrive in good condition, and the website is generally described as user-friendly, clear, and easy to navigate. Some customers find the pricing to be higher than competitors, even though others consider it fair or reasonable. A few users have also encountered technical issues with the website.
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How Trusted Shops prevents fake reviewsReviewstheuncommonshop.ch (EN)
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Delivery uncommon shop top fast and complete, was a bit "upset" after opening, thanks for the extra sweets.
Delivery by post was crappy, was home and was lucky the package was in a puddle under the mailboxes in pouring rain for just 1 minute reaction time, although it has a porch over it. The box just held up, and the contents remained undamaged. The shop can't do anything about it, so 5*.
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The quick delivery and well-packaged goods...
I really liked the quick delivery and well-packaged goods.
However, I was slightly disappointed by the mystery letter 50fr.
While I found 5 booster packs cool in quantity, I would have liked if they were together worth at least 50 fr, as they averaged 40-45 value.
Maybe I was mistaken and am talking nonsense if so, then I'm sorry. I would have also been happy if there was a booster that was a bit more expensive inside, but of course, that was not expected. Otherwise, I was very satisfied.
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Reply from theuncommonshop.ch
Thank you very much for your friendly and positive review:)
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Simply Top! Keep it up!
Simply top! If you have concerns or questions, you receive a response very quickly! Very nice communication! Ordered goods are very well protected and packaged, and if ordered in time, delivery occurs on the same day and you can receive your package the next day! Will definitely order more often from this shop in the future and I'm also looking forward to visiting the stores in person!
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As usual very pro and sent on time.
Unfortunately, the One Piece box arrived slightly deteriorated but hopefully the cards will be safe :)
The extra gift is always a pleasure to receive ^^ (if next time it can be in English or French it would be even better as I do not speak German XD)
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Great selection of products but unfortunately constantly rising prices
As usual, a very good selection of products. Unfortunately, the price of all Pokémon and One Piece products has moved further and further away from the MSRP price. You can still get some things relatively cheap, but unfortunately, they don't open them yourself but do it on the livestream. If money plays a smaller role for you, the store is really great, but for me personally, the hobby in general has just become too expensive over the last year.
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Quick Communication
I had a question about my order. This question was answered in no time, even on a Saturday. I think that's a very good service.
I'm now looking forward to the delivery.
Update:
The order was delivered quickly and arrived well packaged.
There was even a very nice gift included, which I am also very happy about. Thank you for everything.
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Reply from theuncommonshop.ch
Thank you for the detailed positive feedback :)
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Best TCG Shop in Switzerland
This store is 100% recommendable. The staff are very nice and helpful. They often organize very cool events where everyone has a fair chance to participate! The prices are usually market prices, but they are definitely worth it, especially with the newer products.
Reply from theuncommonshop.ch
Thank you very much for your kind and positive review:)
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Nice Mystery Box!
I ordered a Yu-Gi-Oh! mystery box for 100.- and the contents were easily worth 110.- or more.
Additionally, in the Supreme Darkness Display, which was part of the Mystery Box, I pulled a QCSR :D
There were also many individual boosters included, among them a Legacy of the Valiant booster! Nice for the collection.
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Small hurdle, perfectly resolved
Fast, hassle-free delivery. A small problem with the 'Your Gift' was solved easily and immediately. The only thing missing was communication about the issue, but given the effective solution, it wasn't problematic. Highly recommended for buying trading cards.
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All good, but...
In principle, I am very satisfied, also with the fact that there is a small gift with the order. However, it would be desirable if this "dowry" scaled with the order value. Otherwise, I am tempted to split my order to receive multiple gifts, which cannot be beneficial for anyone (and yes, this is an ultra high-level critique).
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Everything is great! Shipping is fast and efficient, I really like the billing option, and this time there was even a free Pokémon mini booster included! Perfect!
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Perfect Shop for Pokemon Lovers
I just started collecting Pokemon again 3 weeks ago.
The Uncommon Shop had one of the largest selections in Switzerland right away and I was so excited! They deliver by the next day if ordered before 4 PM. The shop is perfect and there's nothing to criticize! Keep it up!
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Reply from theuncommonshop.ch
Thank you very much for the positive and detailed review:)
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Outstanding Customer Service
As always, perfectly packaged and arrived safely.
Especially the customer service is outstanding, helpful, speedy, and above all professionally competent.
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Fast - Simple - Good
Fast delivery - easy ordering and quick processing - good and competent information about the ordered products available on the website (MTG) - shopping is fun like this :-)
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Top - in every respect
The Uncommon Shop has been our only address from the beginning for buying Pokémon and YuGiOh cards, as well as all other accessories. Receiving a card as a gift each time is a generous and appreciative customer service at its finest. Keep it up. We remain loyal to you. Heidi and Gian Riess
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Super service. Vaporeon black star promo was super. Mint+ as described. Fast and secure shipping, well packaged. I can 100% recommend it. Thank you
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Top Service and Professional Consultation
Very professional and friendly service. My card from Leclerc was quickly checked and I was personally informed about the condition and the next steps. Communication was TOP. I am very satisfied and look forward to getting the graded card back. Absolutely recommendable!
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Reply from theuncommonshop.ch
Thank you very much for the positive and detailed review:)
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As always great and the Saturday delivery...
As always great and the Saturday deliveries work without any problems! And I apologize for my misunderstanding regarding this order. I am already really looking forward to the new Pitch Black collection and can hardly wait.
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very cute still with center shocks and the free card sleeves!
Just because of the gesture, I will definitely order there again.
Best regards
Danu
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The online shop is very well presented and it's easy to navigate around. Unfortunately, I find that the uncommon shop is priced much higher than the competition. Sometimes the price difference is alarming.
However, if you find something at a reduced price and buy it, everything goes smoothly and the goods are always top-notch and in very good condition.
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Reply from theuncommonshop.ch
Thank you for the detailed feedback:)
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5.00
Excellent24 total reviews15 reviews in the last 12 months
Contact
theuncommonshop.ch (EN)
- +410715710805
- theuncommonshop.ch/en
- info@theuncommonshop.ch
- Romanshorn, CHE
About
theuncommonshop.ch (EN)
The largest trading card shop in Switzerland. Everything related to TCGs, from Pokémon, Magic: The Gathering, Yu-Gi-Oh!, and One Piece to Riftbound, plush toys, figures, and much more. All at the Unco...
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