Customers mostly report positive experiences with gardens4you.ie. Customers frequently mention the secure and careful packaging of plants, as well as their healthy and excellent condition upon arrival. Many appreciate the fast delivery, the easy-to-use website, and the straightforward ordering process. Support and communication from customer service are often described as prompt, helpful, and responsive. Additionally, customers value the planting instructions provided and often comment on the competitive pricing and value for money.
Some customers desire further improvements in packaging protection and report occasional instances of damaged or poor-quality plants. A few have experienced delivery delays, often due to courier issues. There are also mentions of issues with the online basket or confusion regarding the company location. Some customers report unresolved customer service issues, request more comprehensive planting information, and note unexpected shipping costs.
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Reviews for gardens4you.ie
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Community member
1 Reviews
Community member
1 Reviews
Really bad
I ordered nine plants in total. Six of them were in acceptable condition — not perfect, but relatively good compared to the others.
Unfortunately, the remaining three were in an appalling state: visibly decaying and affected by fungi.
This experience was deeply disappointing, and I will not be ordering again.
Answer by gardens4you.ie
We are very sorry to hear about the poor condition of some of your plants. This does not meet our quality standards. Please contact our customer service so we can arrange a solution and improve your experience. Thank you for your feedback.
Community member
1 Reviews
Very poor quality hydrangeas bought 3 in Lidl for a third of the price and far better quality very disappointing and poor delivery quality .last 3 photos are Lidl purchases
Answer by gardens4you.ie
We’re truly sorry to hear that you were disappointed with the quality of the hydrangeas and the delivery experience. This is certainly not the standard we aim to provide. We appreciate you sharing your comparison. Your feedback has been passed on to our quality and packing teams so we can improve.
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1 Reviews
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1 Reviews
The apple plant I received was nearly dead and I don’t think it will survive .
Answer by gardens4you.ie
The tree in the photo is not dead. Upon arrival, it should be soaked in water immediately and then planted. Please note that all our orders come with a 2-month guarantee, so if you experience any issues with the plant’s survival, contact our customer service team for assistance.
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1 Reviews
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3 Reviews
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1 Reviews
Unimpressed
1 item missing off order, around half poor quality and 2 completely dead
Answer by gardens4you.ie
We can confirm that one item from your order was not allowed for shipment to your country. If you have a complaint about the products you received, please contact our customer service team with photo evidence. Please note that all our plants are cultivated outdoors, and yellow or damaged leaves can occur naturally during shipping and are not a sign of poor quality.
Community member
1 Reviews
3 plants received in very poor condition.
Answer by gardens4you.ie
We can confirm that the three Cornus sanguinea Midwinter plants have been refunded. We are sorry to hear they arrived in poor condition. If you have any further concerns, please contact our customer service team.
Community member
3 Reviews
Plants arrived with dead yelliw leaves and all atalks not lysh at all
Answer by gardens4you.ie
Thank you for your feedback. We’re sorry to hear about your experience. Our plants are cultivated outdoors, and in mid-August or September yellow leaves are normal and not always a sign of disease or poor quality. To assist you further, please contact our customer service team with photos of the plants so we can review your case.
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