gardens4you.ieReviews

: 4,078Good

4.38

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with Buyer Protection

certified since: 3/8/2013
updated on: 8/9/2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 3/8/2013
updated on: 8/9/2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,238 verified reviews in the last 12 months

4,078 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


4 months ago
I ordered 150 lavender plants. About half look damaged and not in great health. Parts of the plant look dead. About 12 look completely dead and I don't expect them to survive.
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Reviews for gardens4you.ie

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(104)
 Verified review
2 months ago
The customer service was very arrogant and rude. After I emailed that I had a problem with my plants, the customer service said I didn't understand plants, and a professional gardener would. I don't know who makes a professional, is it someone who makes a living? Don't know if they have been trained before working.
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Answer by gardens4you.ie
1 month ago
Here is the response that came from our customer service department there was no arrogance or rudeness in our response you thought all the plants were infected and didn't seem to know very well what you had ordered we tried to help you by explaining the why and how Good afternoon, Thank you for your email and the photos. Our potted plants are grown outdoors in conditions as close as possible to their natural environment (as in a garden). They are nursery plants grown without chemical additives or pollutants for the soil. We do not sell so-called "florist" plants. ​ None of the plants we see in the photos are infected. We are based in Holland and it has often been 26ºC during the day and 11ºC at night in the last few weeks. This is a natural mechanism on the leaves and plants and is not a disease in any way, professional gardeners know this well. ​ It is important when the plants are put in the ground to make once every 2 weeks a complete tour of the garden and remove the leaves that may have been damaged, there are no plants in nature without any mark or immaculate not in a garden in the open air, this is only possible only in a closed and sterile greenhouse. The power of the plant is stored in its root system. We understand they may sometime not initially look as attractive as plants in a garden center, but they are just as strong or even stronger. Because people usually buy plants buy their appearance, plants are forced into flower to look attractive in a garden center, but will get quite a shock once brought home and planted in your garden. They can take some time to fully recover if ever. Our plants do not waste any energy, they are hardened off and just waiting to boost into life in your garden. ​ If you follow our guidelines enclosed, you will be rewarded in the growing season by watching your plants grow into mature and very strong plants. Rest assured your order is guaranteed you just need to trust our experience. We wish you lots of success with your garden. Kind of regards, The customer service.
 Verified review
3 months ago
I haven't received my order as yet as I have been advised by DPD that an incorrect address was provided to them and it went to a different part of Ireland.
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Answer by gardens4you.ie
1 month ago
You provided to our company an incorrect shipping address with Eircode F28. We took contact with you in order to get full shipping address but unfortunately we never got any reply. You will be refund less the shipping cost when parcel wil be returned to our company bu dpd.
 Verified review
3 months ago
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Answer by gardens4you.ie
1 month ago
We do not yet know why a star was given to us, if you have encountered any problem with the plants ordered on 31/05/2022 contact our customer service and in case of damage please send pictures so that we can arrange something under our guarantee.
 Verified review
3 months ago
Still waiting for delivery
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Answer by gardens4you.ie
1 month ago
After shipping delivery in Ireland is about 4-5 working days, your order was shipped the 31/05/2022 and delivered on time the 03/06/2022. 03.06.2022 19:00 GALWAY (IE) Delivered. 03.06.2022 19:00 GALWAY (IE) Delivered. Evidence 03.06.2022 18:26 GALWAY (IE) Out for delivery. 31.05.2022 20:38 Vijfhuizen (NL) In transit. 31.05.2022 09:26 DPD data centre Order information has been transmitted to DPD.
 Verified review
3 months ago
Product was much smaller than what was specified on the product description.
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Answer by gardens4you.ie
1 month ago
The size of the product is well notified on the site and always includes the size of the pot, the measures are international. If you think you have received some smaller products please take pictures with measurements and contact our customer service department we will be happy to help you.
 Verified review
3 months ago
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Answer by gardens4you.ie
1 month ago
We do not yet know why a star was given to us, if you have encountered any problem with the plants ordered on 31/05/2022 contact our customer service and in case of damage please send pictures so that we can arrange something under our guarantee.
 Verified review
3 months ago
I was not aware that the plants I ordered were coming from overseas,had I been aware I would not have ordered .the promised delivery is 4 Working days I have been waiting for 7days from order and still do not have a positive delivery date
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Answer by gardens4you.ie
1 month ago
It is not a secret that we are based in the Netherlands, our address is clearly visible on our website ditto on the history of our company and who we are in the plants business. After sending the orders are delivered within 4-5 working days. Your order arrived exactly on the 5th working day. Date Time DPD parcel centre Parcel status+ 30.05.2022 09:57 Letterkenny Coun ... Delivered. Evidence 30.05.2022 08:40 Letterkenny Coun ... Out for delivery. 24.05.2022 19:03 Vijfhuizen (NL) In transit. 24.05.2022 14:36 DPD data centre Order information has been transmitted to DPD.
 Verified review
3 months ago
Ordered 2 Evie 2 5x strawberry plants, (10 strawberry plants), I received the order dispatched with dpd e-mail and after 2 days I received the order. 2 of the plant pots were empty the plants died a long time ago other. these are expensive strawberry plants and having two of them dead out of the box is unacceptable, this is also the second time happening, my previous order had 1 dead pot. The person preparing the order delibarately trowing 1-2 dead plant pots in to the box. It seams gardens4you has no quality checks for orders being send. I will newer shop again from gardens4you, I also tell all my family and friends not to use them.
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Answer by gardens4you.ie
1 month ago
We can see in our system that you have been reimbursed for products that were damaged in the carton during transit (A11578 - Strawberry Evie 2 x 5 - 2x (€ 29.90) - Refunded: € 10.46 (35%) 07/06/2022 Total amount refunded: € 10.46) . If we put damaged products in the boxes we see no point in you continuing to order from the site...your comment clearly lacks objectivity and honesty insinuating that we put voluntary in purpose dead plants in the boxes when we offer 1 year warranty on potted plants.
 Verified review
3 months ago
5 plants completely rotten beyond saving will nt be purchasing from this site again.😡
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Answer by gardens4you.ie
1 month ago
We're sorry to hear that some plants arrived in poor condition. Please send photos of them to us at customerservice@gardens4you.ie, then we can arrange a solution for you.
 Verified review
3 months ago
Goods have not arrived ,,,,,so far,,,perhaps today. .?
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Answer by gardens4you.ie
1 month ago
Trusted shop sends you an automatic message when the order is shipped so you can leave a comment about our services and the store in general. Deliveries are made in Ireland within 4-5 working days, it is rather surprising to leave a negative review and such a low score on the day of delivery...a little common sense would clearly be appreciated. Delivery status Date Time DPD parcel centre Parcel status+ 23.05.2022 19:47 GALWAY (IE) Delivered. Evidence 23.05.2022 10:51 GALWAY (IE) Out for delivery. 17.05.2022 21:04 Vijfhuizen (NL) In transit. 17.05.2022 14:50 DPD data centre Order information has been transmitted to DPD.
 Verified review
3 months ago
It's said on site it was plants and it was seed arrived And after that it was supposed to be Brussels sprouts and cabbage seed arrived
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Answer by gardens4you.ie
1 month ago
According to your order and the photos those are the seeds ordered on our website. The product A06439 and A09692 are clearly advertised as seeds on our site. If you received the wrong seeds then we do apologize then please contact our customer service for a replacement or a refund.
 Verified review
3 months ago 
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Answer by gardens4you.ie
1 month ago
We do not yet know why a star was given to us, if you have encountered any problem with the plants ordered on 20/05/2022 contact our customer service and in case of damage please send pictures so that we can arrange something under our guarantee.
 Verified review
3 months ago
Not good experience, for some reason they never shipped half my order. No response from customer service team
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Answer by gardens4you.ie
1 month ago
We have received a blank email with no title and no message from your email address. If you have received an incomplete order it is necessary to contact our customer service so that we can help you.
 Verified review
3 months ago
I got nothing and no reply from you
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Answer by gardens4you.ie
1 month ago
We have not received any email or contact from you. Please contact our services if you have had a problem with your order. According to dpd the order was shipped the 05/05/2022 and delivered the 09/05/2022.
 Verified review
3 months ago
I still haven't received my order 😟
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Answer by gardens4you.ie
1 month ago
Trusted shop sends you an automatic message when the order is shipped so you can leave a comment about our services and the store in general. Deliveries are made in Ireland within 4-5 working days, it is rather surprising to leave a negative review and such a low score on the day of delivery...a little common sense would clearly be appreciated. Delivery status Date Time DPD parcel centre Parcel status+ 12.05.2022 12:13 Letterkenny Coun ... Delivered. Evidence 12.05.2022 08:27 Letterkenny Coun ... Out for delivery. 06.05.2022 19:51 Vijfhuizen (NL) In transit. 06.05.2022 15:10 DPD data centre Order information has been transmitted to DPD.
 Verified review
3 months ago
You're waiting for my review and I'm still waiting for your plants :-(
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Answer by gardens4you.ie
1 month ago
Trusted shop sends you an automatic message when the order is shipped so you can leave a comment about our services and the store in general. Deliveries are made in Ireland within 4-5 working days, it is rather surprising to leave a negative review and such a low score on the day of delivery...a little common sense would clearly be appreciated. Delivery status Date Time DPD parcel centre Parcel status+ 12.05.2022 15:25 Dublin Hill, Cor ... Delivered. Evidence 12.05.2022 07:44 Dublin Hill, Cor ... Out for delivery. 06.05.2022 20:09 Vijfhuizen (NL) In transit. 06.05.2022 15:44 DPD data centre Order information has been transmitted to DPD
 Verified review
3 months ago
Didn't receive my parcel until 2/3 days after the email to indicate arrival date and half the plants were nearly dead and withered. Very disappointed.
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Answer by gardens4you.ie
1 month ago
Rest assured all the plants on the pictures are not dead and only 2 phloxes on all the order seem to be damaged, our guarantee will refund them if you contact our customer service. The order is 1 year guaranteed.
 Verified review
3 months ago
Gooseberry bush arrived covered in mildew mould, succulanet arrived with half of dead and detached from the plant and the blue grass is half dead, tiny and very much green. Worst experience if my life and can't contact them only though emails which they don't respond to
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Answer by gardens4you.ie
1 month ago
We came back to you right away. The white marks are not due to a fungus but to the evaporation of chlorine because the water here contains a lot of it. As for the ornamental grasses, they are always like that because they come out of a long period of dormancy in winter and towards the beginning of spring their straw-like appearance becomes again grass stems. For the damaged plant our guarantee is there for that our customer service answered you in the 48h
 Verified review
3 months ago
I have not received all the plants but the one that have arrived are withered and extremely small.
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Answer by gardens4you.ie
1 month ago
If you have had problems with your order, take pictures of the products and contact our customer service right away
 Verified review
3 months ago
Really bad quality plant lots of leaves torn and damaged
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Answer by gardens4you.ie
1 month ago
We are sorry to see that the plant arrived in poor condition after the transit. Just take contact with our customer service we will be happy to replace or to refund it.