gardens4you.ieReviews

: 4,078Good

4.38

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Valid

with Buyer Protection

certified since: 3/8/2013
updated on: 8/9/2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 3/8/2013
updated on: 8/9/2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,238 verified reviews in the last 12 months

4,078 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


4 months ago
I ordered 150 lavender plants. About half look damaged and not in great health. Parts of the plant look dead. About 12 look completely dead and I don't expect them to survive.
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Reviews for gardens4you.ie

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(104)
 Verified review
4 months ago
You need to change delivery service. Dpd are notoriously bad. Tried to contact them when parcel did not arrive at due time yesterday 5-6pm. Only contact available was a useless bot that kept saying it had been delivered and signed for, which it hadn't. Eventually a neighbour from down the road kindly delivered it as it had been dumped at hers. Lucky for you I have good neighbours or I would now be looking for a refund and you would have lost a customer.
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Answer by gardens4you.ie
1 month ago
Although we regret this, the package had been delivered to the neighbor because you were absent at the time of delivery, we checked with dpd. Rating our customer service 1 star shows the unfortunate fact that you refuse to accept that the delivery person did the best in your case otherwise you would have had to pick up the package at the local dpd depot
 Verified review
4 months ago
Plants arrived in very bad condition
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Answer by gardens4you.ie
1 month ago
Our plants are nursery plants cultivated outdoor, we have 6ºC during the days and -3ºC at night. Just plant them according to our planting instruction and wait to see them growing please the order is 100% guaranteed.
 Verified review
4 months ago
You ask me to give a review on a plant I have not received yet. I ask, do you as a seller expect me to have by now. must say, I do! Sincerely hope it is in good condition by the time I do hopefully do receive it.
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Answer by gardens4you.ie
1 month ago
After shipping delivery is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
4 months ago
Id appreciate if my order was delivered. I had to pay €12.95 for delivery and it was claimed delivery would be within 4 days. I was invoiced on 3rd April and as of 10th April I have received no information about my delivery. I would not use this site again and I have fingers crossed I will receive my order .
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Answer by gardens4you.ie
1 month ago
After shipping delivery is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
4 months ago
I ordered nine plants, four of which were in good condition. Five of which were either dead or dying on arrival. See photos. I have emailed the company last week and have had no response.
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Answer by gardens4you.ie
1 month ago
All orders placed on our website are guaranteed. Just take contact with our customer service we will be happy to arrange something under our guarantee, we have check in our system no email have been received so far from you, our customer service address is customerservice @gardens4you.ie
 Verified review
4 months ago
I ordered 150 lavender plants. About half look damaged and not in great health. Parts of the plant look dead. About 12 look completely dead and I don't expect them to survive.
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Answer by gardens4you.ie
1 month ago
All orders placed on our website are guaranteed. Just take contact with our customer service we will be happy to arrange something under our guarantee.
 Verified review
5 months ago
You could deliver the stuff for a start
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Answer by gardens4you.ie
1 month ago
After shipping delivery is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
I have received parcel yet. Hope to rate again when it arrives. Thank you. Sarah
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Answer by gardens4you.ie
1 month ago
After shipping delivery is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
First order placed a week ago. Still waiting for it to arrive.
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Answer by gardens4you.ie
1 month ago
After shipping delivery is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
I haven’t received anything yet - you said I to four days - this is day seven!
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Answer by gardens4you.ie
1 month ago
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
As you have requested a review....I've given it 1-star, as I still have not received my order, which I placed 11 days ago. I have had no update on the shipment. I haven't had a response to my mail looking for an update from 3 days ago. First time using this company
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Answer by gardens4you.ie
1 month ago
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
There are no care instructions with the product. How to feed, how to prune, when to prune, very disappointed
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Answer by gardens4you.ie
1 month ago
Care instructions are always printed on the invoice included in the parcel and they are also visible on our website under the product description.
 Verified review
5 months ago
Still hasn't arrived
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Answer by gardens4you.ie
1 month ago
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
Still waiting on order
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Answer by gardens4you.ie
1 month ago
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
The tracking number wouldn't work.
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Answer by gardens4you.ie
1 month ago
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
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Answer by gardens4you.ie
1 month ago
We do not yet know why a star was given to us, if you have encountered any problem with the plants ordered on 02/04/2022 contact our customer service and in case of damage please send pictures so that we can arrange something under our guarantee.
 Verified review
5 months ago
Only giving one star as I received an email looking for a review without having received my order
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Answer by gardens4you.ie
1 month ago
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
5 months ago
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Answer by gardens4you.ie
1 month ago
We still don't know why you gave us such a low rate with one star without ever contacting our customer service department about your order of the 31/03/2022
 Verified review
5 months ago
The seedlings came to me in a very bad condition, some were packaged well and some other tragically not as described - much smaller than in the offer and besides, their condition was very bad, well, I will not buy anything more here.
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Answer by gardens4you.ie
1 month ago
If the order arrived damaged, take pictures of the products for the warranty and contact our customer service please.
 Verified review
5 months ago
Very disappointed with time delay, packaging and quality of products.
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Answer by gardens4you.ie
1 month ago
We can see in our system that a free replacement order and a partial was send to you in order to cover the plants arrived damaged during the transit. too bad we can only read the negative side without you mentioning our replacement and refund