gardens4you.ie

Reviews:

The plants delivered did not match what I ordered. I think thus may have been intended because when I pointed out the error they gave a partial refund saying the items I ordered were no longer available. It took five or six days and two emails to get a reply. No pickup on their phone.

I was disappointed with the two tiny 5 inch plants I received. The box was enormous. Also, I did think I was ordering from an Irish website, I would have ordered from a local website had I known my order was coming from abroad. Local delivery is about 6 euro.

The flower's when they got to my Grans house we're dead there was no birthday message to no soil around the plant and when the delivery driver left them upside down shit service for my Gran who turned 96 not happy something needs to be done. Gary

Dead plants, poor customer care, don’t waste your money.

Received 20 plants,10 had brown spot and 5 were wilted and in poor health. I didn't expect to have sick plants sent to me. This brown spot didn't happen over night in the box. All the roots had completely outgrown the pots they were shipped in, although these did look healthy, they should have been in the ground with roots that long. I also, and its my own fault, didn't realise that just because the company has a dot IE website, it does not mean they are based in Ireland. I wouldn't usually buy plants that need shipping like this. I buy local plants and Ireland based suppliers to prevent receiving wilted and poor quality plants. Ti.e will tell if these plants can be revived.

I bought from this site before I realised the company is based in the Netherlands and that the plants would be arriving from there. I wanted to support an Irish company. Hey ho. I ordered ten plants from the sale. There is a visual disparity shall we say between a shrub advertised and the one I received, although the label says it is indeed the shrub I ordered so how can I complain? Two grasses arrived half-dead and the bushes had been cut perhaps to fit the packaging box but probably just to cut off the many dead twigs. To be fair, customer service did respond. Initially, when they gave me the wrong tracking number and then when I sent them photos complaining about the poor condition of part of my order. To give you an idea as I can't post photos onto Trustpilot, one browning and dehydrated grass had been cut like a square of turf and pressed into a small plastic pot. Anyone who cares about plants wouldn't treat them this way. A company who respects their customers wouldn't sell such bad quality products. Customer service told me that the dead leaves and branches were part of the natural process, having been "exposed to wind, sun and rain". And "don't worry, just remove the leaves by hand". That "once planted in the garden, it will grow harmoniously with the seasons for many years to come". So Mother Nature to the rescue apparently. By the way, I told the company I would have to leave a disappointed review. They should be used to it by now.

I only gave Garden4you one star because I had to to in order to be able to write a review. They do NOT deserve even one star. I ordered 4 x Liriodendron tulipifera trees with the intention of growing 4 x beautiful park trees. I got 4 x rubbish trees, not in any way straight or upright; all with their leaders cut off and all in a hugely potbound condition with completely contorted roots. Despite several amicable but fruitless emails Garden4you are refusing to suitably address the situation they have created. I can return the rubbish to them but at my personal cost which they will not refund and as the return cost is not disimilar to my original payment this is a pointless exercise. I will never buy from them again and I certainly woul;d never ever recommends them to anybody else. This could have been so nice an experience all round and wasn't.

I ordered 16 plants from Gardens4You.ie in July. 6 of the plants arrived with browning of the leaves which I naively put down to the 7 day delivery time. Since then the plants got progressively worse & died. I complained to Gardens4You.ie as the plants had obviously arrived with an invasive disease. Their customer service said they couldn't do anything about it. This is very poor customer service.

I've bought this as on the web site its having "Tarragon Artemisia Dracunculus). The package is confusing. It saying Russian tarragon but the latin name is for French tarragon. Russian tarragon (Artemisia dracunculoides) is very closely related to French tarragon (Artemisia Dracunculus) but has no flavor. The Russian species is larger, coarser, and has no culinary merit.

2 weeks ago I bought flowers from you, 2 small ones are ok, but the large one for 40 euros started to fall after 2 days, the shoots have no roots, it's as if someone just stuck them in the ground, I'm disappointed because this particular flower does not require any special treatment

The plants that I ordered looked nothing like what website shows. Basically, recieved 2 stick with a few leaves. Very very disappointing!!! You need to show what the plants look like instead of the mature version. Will not be ordering from your company again.

Shipping took to long to start, not to deliver but to start. Order wasn't shipped until a week after and took too long for the cost. I can order items from China for less money and free shipping. Suggest they read their reviews also

recieved 4 plants that could not look any more miserable or sad. It will be 12 months before these look good. Never again will I use this website. And I use plenty online plant shops. Terrible terrible product.

took money for a plant and courier fwesbthen suddenly refunded money for plant but not courier fees with minimal info or explanation. chasing a refund of courier fee now but should not have to.

I ordered expensive plant and they send me sick plant and responding on my complain that it is only discolour after frost which is not true. The plant obviously has black spots.

Stop selling non-viable bareroot fruit trees potted and sold without rooting in and with no fibrous roots whatsoever. Customer service attitude accusitoryvand unhelpful

Horrendous company - misleading, false advertising and refuses to fix incorrect orders. Have reported to consumer protection commission

Still don’t have delivery very disappointing service. Does not follow through with what they say on the website.

Diseased bulbs , non flowering bulbs non growing bulbs and plants