gardens4you.ie
Reviews:

715 reviews in the last 12 months5,110 total reviews  

4.39
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: Mar 8, 2013
The Trustmark indicates trustworthy online retailers.
gardens4you.ie fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for gardens4you.ie

 Sort by  
Relevance
(22)
(53)
Reset
Sep 13, 2023
 Verified review

Terrible Quality Plants.

recieved 4 plants that could not look any more miserable or sad. It will be 12 months before these look good. Never again will I use this website. And I use plenty online plant shops. Terrible terrible product.
Report review
Answer by gardens4you.ie
Sep 14, 2023
Northern Europe lives to the rhythm of the 4 seasons. If you buy nursery plants (cultivated outdoor all year around) at the end of the growing season, just before autumn arrives, it's normal that their growth won't start until next spring. This is why orders between September and October are guaranteed longer than the usual 2 months.
Apr 5, 2023
 Verified review
I thought I had bought a plant but they cancelled the order without even notifying me. They also refunded an amount less then what I paid. Tried calling them but no answer. Disgraceful
Report review
Answer by gardens4you.ie
Apr 7, 2023
As informed by mail and Unfortunately since the Brexit it is no longer possible to ship our products to the United Kingdom and Northern Ireland, no order can be place on the website for those destination. The order has been cancelled and refund the same day
Apr 13, 2023
 Verified review
The last order was no longer available for delivery to Ireland I was informed that the flower I ordered was no longer being delivered to Ireland
Report review
Answer by gardens4you.ie
Apr 19, 2023
To leave a negative comment when the restrictions on certain products on our site come directly from the Irish government is not honest on your part because this decision does not belong to us. Many invasive plants are no longer allowed to be exported to your destination it is not a choice of our company but a local decision.
May 25, 2023
 Verified review

Late arrival and poor quality product

Item arrived 2 days later than I paid the shipping for and one of the items I ordered arrived in expreemely poor condition.
Report review
Answer by gardens4you.ie
Jun 13, 2023
Please send photos to our customer service we will be happy to check the plants received and to offer you a solution under our warranty.
May 8, 2023
 Verified review
HAVENT RECEIVED MY ORDER ( A WEEK LATER ) THE TRACKING NUMBER PROVIDED DOES NOT EXIST ACCORDING TO THE COURIER SHIPPING IT
Report review
Answer by gardens4you.ie
May 16, 2023
Our confirmation with tracking arrived probably in your spams or deleted items. The parcel 05162124460333 left our company the 03/05/2023 and was delivered the 08/05/2023 on time.
Jul 30, 2023
 Verified review
Still don’t have delivery very disappointing service. Does not follow through with what they say on the website.
Report review
Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are very sorry for the delivery delay. Due to an unsuccessful delivery attempt (recipient not located) the parcel was returned to the delivery centre and was then delivered to the residence on August 1st. Please contact our customer service if you have not received the package.
Jun 5, 2023
 Verified review
Still haven’t received my strawberry plants they’ll only be fit for the compost heap when/if they arrive
Report review
Answer by gardens4you.ie
Jun 8, 2023
After shipping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Your order was shipped the 31/05 before the weekend and delivered the 06/06/2023 on time with dpd.
Apr 7, 2023
 Verified review
No communication about delivery and plant delivered was in poor condition
Report review
Answer by gardens4you.ie
Apr 19, 2023
The day your package left an automatic mail announced you the shipment as well as the number of the package (this mail arrived probably in your spam or recycle garbage can). We have not received any mail to date about the order, it is time to take pictures and contact our customer service we will be happy to solve any issue with the order.
Aug 1, 2023
 Verified review
Diseased bulbs , non flowering bulbs non growing bulbs and plants
Report review
Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are very sorry that the order does not meet you expectations. For the one bare root out of three that after soaking had soft spongey drown patch we arranged a full refund.
May 29, 2023
 Verified review
poor quality bulbs and grasses. Dead on arrival
Report review
Answer by gardens4you.ie
Jun 13, 2023
We have checked in our system that Lilium Oriental arrived damaged and the sum of €23.80 has been refunded on an order of €126.85, one star is very poorly rated and graded as the rest will develop normally.
Aug 16, 2023
 Verified review
Everything. Quality of the product very low
Report review
Answer by gardens4you.ie
Aug 18, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
Jun 18, 2023
 Verified review
Ordered 2 plants 1 was OK other plant was very poor ...dont know if it will survive ...
Report review
Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. If 1 plant arrived in poor condition send photo to our customer service we will be happy to solve the issue with something under our guarantee.
Mar 27, 2023
 Verified review
I have not heard from them I can't get in contact with and nothing arrived not one thing
Report review
Answer by gardens4you.ie
Apr 7, 2023
We have contacted you by automatic email because the address provided was incorrect and without Eircode. Without response from you the order was automatically canceled about 5 days and refunded another automatic email confirmed the refund, thank you to check spam and trash more frequently.
May 5, 2023
 Verified review
I’ve just been told by the lady who the plants were for that they never got deli.
Report review
Answer by gardens4you.ie
May 16, 2023
The order left our company the 25/04/20328 and was delivered the 28/04/2023 by dpd with POD (proof of delivery). If you contest the delivery below take contact ASAP with our customer service and dpd. 04.2023 09:50 Campus Road, Cas ... Delivered. Evidence 28.04.2023 07:58 Campus Road, Cas ... Out for delivery. 25.04.2023 19:24 Vijfhuizen (NL) In transit. 25.04.2023 09:54 DPD data centre Order information has been transmitted to DPD.
Oct 8, 2023
 Verified review
Slow delivery. Still not received. I thought it was an Irish company but is not.
Report review
Answer by gardens4you.ie
Oct 9, 2023
After dispatch, deliveries take an average of 4-5 working days, not including weekends and public holidays. We are based in Holland and have been shipping to 22 countries in Europe, including our customers in Ireland, for over 20 years. When you click on about us, the history of the company is explained and our address published on the site is no secret to anyone.
May 7, 2023
 Verified review

Magnolia and Wisteria

It will be a miracle if the plants survive they arrived in such poor condition.
Report review
Answer by gardens4you.ie
May 16, 2023
All orders placed on our website are guaranteed. If you have any doubt about the plants received just send photos to our customer service we will be happy to assist you.
Aug 18, 2023
 Verified review
Not very happy with my delivery... Plants didn't look good asinine pictures
Report review
Answer by gardens4you.ie
Aug 18, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
May 4, 2023
 Verified review

Missing items on every order

I have placed to separate orders with you and both have had missing items.
Report review
Answer by gardens4you.ie
May 16, 2023
We are sorry about what happened and we mentioned it to you. We know that on the 2 orders sent packages that were bundles (several boxes attached together) were separated and lost by dpd. We have after investigation with the carrier as soon as possible replaced and refunded what could not be shipped anymore. It's a pity that your commentary doesn't mention this at all.
May 2, 2023
 Verified review
I ordered my items on 26th April and I have not received them yet 2nd May
Report review
Answer by gardens4you.ie
May 2, 2023
After shiping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. We were closed on April 27/04/2023, a holiday celebrating the King of Holland's birthday as indicated on our website. Your order with hyacinth arrived today 02/05/2023.
Oct 17, 2023
 Verified review

Plantes peu développées

Vendre des plants bien formés et non des boutures à peines développées.
Report review
Answer by gardens4you.ie
Oct 19, 2023
Nous vendons uniquement des plantes de pépinières cultivées dehors toute l'année. Nous avons 6ºC ici en Hollande. Nous sommes à 42 jours du début de l'hiver et les Hortensias sont des arbustes à feuilles caduques. Comme beaucoup de plantes, ils subissent un processus naturel qui laisse une empreinte visuelle distincte sur leur feuillage fanés, car ces plantes ne sont pas traitées chimiquement. À l'approche de l'hiver, les hortensias commencent à perdre leurs feuilles. Ce processus, parfois perçu comme un déclin, est en fait une adaptation stratégique de la plante pour économiser de l'énergie. Les feuilles, devenues moins nécessaires en raison de la diminution de la lumière du soleil et de la baisse des températures, entrent dans une phase de sénescence. La sénescence marque la fin de la vie utile de la feuille et un caillot se forme à la base de chaque feuille, interrompant la circulation de la sève. Ce processus naturel entraîne un dessèchement progressif des feuilles, qui deviennent de plus en plus fragiles et finissent par se détacher de la plante. Il ne faut pas s'inquiéter de ce processus naturel. Les plantes et leurs feuilles déclinantes, se préparent en fait à l'hiver d'une manière plus résistante. En perdant temporairement leurs feuilles, elles économisent de l'énergie pour survivre aux rigueurs de la saison froide. Rassurez-vous, une fois plantés dans un sol bien drainé, ils se développeront normalement au printemps. La commande est garantie jusqu'au 1er mai 2024.