gardens4you.ie

Reviews:

Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.

We sincerely apologize for the inconvenience you experienced with the color of the flowering plants (Saintpaulia violet) you received . Your feedback is valuable to us, and we regret that the colors did not match what was depicted on our website or described.We have processed a refund for the plants in question. Thank you for bringing this matter to our attention, and we appreciate your understanding.

You received an automatic email (who maybe arrived in spams or deleted items) because the Poinsettia Jester Red are not allowed for country and Ireland as mentioned on our site. Unfortunately, there's nothing we can do about it.

After dispatch, deliveries take an average of 4-5 working days, not including weekends and public holidays. We are based in Holland and have been shipping to 22 countries in Europe, including our customers in Ireland, for over 20 years. When you click on about us, the history of the company is explained and our address published on the site is no secret to anyone.

Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.

Nous vendons uniquement des plantes de pépinières cultivées dehors toute l'année. Nous avons 6ºC ici en Hollande. Nous sommes à 42 jours du début de l'hiver et les Hortensias sont des arbustes à feuilles caduques. Comme beaucoup de plantes, ils subissent un processus naturel qui laisse une empreinte visuelle distincte sur leur feuillage fanés, car ces plantes ne sont pas traitées chimiquement. À l'approche de l'hiver, les hortensias commencent à perdre leurs feuilles. Ce processus, parfois perçu comme un déclin, est en fait une adaptation stratégique de la plante pour économiser de l'énergie. Les feuilles, devenues moins nécessaires en raison de la diminution de la lumière du soleil et de la baisse des températures, entrent dans une phase de sénescence. La sénescence marque la fin de la vie utile de la feuille et un caillot se forme à la base de chaque feuille, interrompant la circulation de la sève. Ce processus naturel entraîne un dessèchement progressif des feuilles, qui deviennent de plus en plus fragiles et finissent par se détacher de la plante. Il ne faut pas s'inquiéter de ce processus naturel. Les plantes et leurs feuilles déclinantes, se préparent en fait à l'hiver d'une manière plus résistante. En perdant temporairement leurs feuilles, elles économisent de l'énergie pour survivre aux rigueurs de la saison froide. Rassurez-vous, une fois plantés dans un sol bien drainé, ils se développeront normalement au printemps. La commande est garantie jusqu'au 1er mai 2024.

We deeply regret the inconvenience caused by the damaged plants you received. Please accept our sincerest apologies for this issue, and thank you for bringing it to our attention. To better assess the extent of the damage and address the situation appropriately, could you kindly provide us with photographs of the damaged products? This visual documentation will assist us in evaluating the severity of the damage. We would also like to remind you that our warranty is valid until May 1, 2024. We are fully committed to ensuring your seamless shopping experience and will work diligently to rectify this situation. Once we receive the photographs, we will be able to discuss available options, such as replacing the damaged plants or refunding your order. Our priority is to ensure your complete satisfaction with your purchase. You can send the photographs of the damaged products to our customer service we wil be happy to solve the issue.

For an unknown reason your parcel shipped on 25/08/2023 and confirmed by us per mail with tracking information https://tracking.dpd.de/status/en_NL/parcel/05162158787269 is returned on 05/09/2023 (today) to our company without any explanation from dpd the transport company. You are leaving a negative review even though you know full well that this unfortunate and rare incident is beyond our company's control. We cannot put a tracking device on every parcel. We ship to a total of 22 countries, so if you don't let our customer service know that your parcel hasn't arrived on time, we can't guess...We prefer to tell you in all honesty. We still have standard camellias in stock (13 in total) if you decide to come back to us and confirm by e-mail your complete shipping address including Eircode we will be happy to send you a complete new order or refund the order of course.

As we previously informed you, it is preferable to group your purchases before sending the order and payment, as once the orders arrive in our system, it will not be possible to group them together. Everything is automated, and we ship to 22 countries in Europe. Unfortunately, you had the opportunity to cancel your two orders and make a single one, but the request did not arrive in time. Please note that we do not profit from the shipping fees, as we contribute €3 per shipment.

We're sorry if you've had a bad shipping experience with dpd. We ship to 22 countries in Europe with this company and the majority of deliveries go smoothly. Unfortunately, a delivery incident is always possible what we regret.

It's important to note that in winter, especially during temperatures as low as -4ºC, the growth of plants like rhododendron can indeed slow down or even cease. This is a natural response to colder conditions, and certain species may appear twig-like during this period. You just need to protect the base with some mulch or some straw during the winter. Do not worry once planted in a well drained soil the plants will develop mid-spring season we offer guarantee until the 01/05/2024.

After shipping delivery to Ireland can take 4-5 working days (average) wekend and bank holidays not included. According to dpd parcels 05162158793377 and 05162158793378 tracking informations will be update this evening we expect delivery tomorrow. If not please contact our customer service ASAP with your full shipping details.

Thank you for bringing your concern to our attention. We apologize for any inconvenience you have experienced with the delivery of your parcel. To better assist you and investigate the matter with DPD, we kindly ask that you contact our customer service directly. Please provide your full shipping address and any relevant details about your order. Our team is committed to resolving this issue promptly.

Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.

We noticed you left a one-star rating without any comment. We would love to hear more about your experience and any feedback you may have. Please feel free to share your thoughts with us so we can address any concerns you may have.

Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.

Thank you for your feedback. We are very sorry that the plant did not meet your expectations. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. If the plant does not develop as desired, you can always claim our guarantee,

According to our system your order left our company the 21/07/2023 and arrived the 24/07/2023. If you have put a star you certainly had problems with your order take pictures and contact our customer service we will be happy to answer you.