gardens4you.ie

Reviews

I bought from this site before I realised the company is based in the Netherlands and that the plants would be arriving from there. I wanted to support an Irish company. Hey ho. I ordered ten plants from the sale. There is a visual disparity shall we say between a shrub advertised and the one I received, although the label says it is indeed the shrub I ordered so how can I complain? Two grasses arrived half-dead and the bushes had been cut perhaps to fit the packaging box but probably just to cut off the many dead twigs. To be fair, customer service did respond. Initially, when they gave me the wrong tracking number and then when I sent them photos complaining about the poor condition of part of my order. To give you an idea as I can't post photos onto Trustpilot, one browning and dehydrated grass had been cut like a square of turf and pressed into a small plastic pot. Anyone who cares about plants wouldn't treat them this way. A company who respects their customers wouldn't sell such bad quality products. Customer service told me that the dead leaves and branches were part of the natural process, having been "exposed to wind, sun and rain". And "don't worry, just remove the leaves by hand". That "once planted in the garden, it will grow harmoniously with the seasons for many years to come". So Mother Nature to the rescue apparently. By the way, I told the company I would have to leave a disappointed review. They should be used to it by now.

Not very happy with my delivery... Plants didn't look good asinine pictures

Received 20 plants,10 had brown spot and 5 were wilted and in poor health. I didn't expect to have sick plants sent to me. This brown spot didn't happen over night in the box. All the roots had completely outgrown the pots they were shipped in, although these did look healthy, they should have been in the ground with roots that long. I also, and its my own fault, didn't realise that just because the company has a dot IE website, it does not mean they are based in Ireland. I wouldn't usually buy plants that need shipping like this. I buy local plants and Ireland based suppliers to prevent receiving wilted and poor quality plants. Ti.e will tell if these plants can be revived.

Dpd delivery company left my parcels outside the appartement block without me knowing. One of the trees ( orange tree) I ordered arrived badly damaged with broken branches, leafs and fallen fruits. The other ( olive tree) arrived so dried up with yellow leaves I needed to repot immediately.

I think I ordered 1 lavender I git 5. 4 lo

Ordered 2 plants. Received 1 dead dry & in poor condition The second plant is also in poor condition and I doubt if it will survive. I will receive credit but would much prefer replacements.

-Website had suffix ".ie" (Rep. Of Ireland domain) Plants shipped from Netherlands -Business doesn't appear to have more than a token physical address to claim .ie. This is entirely within the law but personally I find this practice dishonest. -Flowers picked were listed as good for shaded areas, upon arrival packaging stated they were suitable for direct sun. -Upon arrival one plant was in reasonable condition with some slight damage, to be expected shipping overseas ( and why I chose a supposed Irish website to prevent this) and the other plant was badly crumpled into the same packaging. Again, nothing illegal about this practice, however, I will avoid in future. This is entirely my own experience.

Lavendar plants arrived withered and in poor shape. I have repotted the plants in fresh compost and hope at least one will recover. Lesson learned. I have ordered live plants from Mr Middleton and tgey arrived in tip top shape and condition. Just saying.

the order takes a while to be process which is not stated in the delivery time, shipping was expensive and slow, plants arrived at the significantly smaller side of the size scale provided on the website. I would definitely not order again.

Order date: 20/5/23... Arrived 5 days Ireland ...very dry ...leaves withered...2 fell off immediately ...first aid given for 24 hours then planted out in beautiful irish sunshine...other shrubs have arrived with green leaves and not dry...would like replacement as not cheap with postage...over 20 euros

The plant was sick when it arrived. Full of brown spots. Trying to recover it with neem oil treatment now. The rest of the products were fine.

This was a €40 gift for a new home. Had I known it would be sooo much smaller than pictured I would have bought flowers. No not impressed with the sales technique ;( I did write to customer service but no response yet, instead I'm asked to write a review....

It will be a miracle if the plants survive they arrived in such poor condition.

I ordered my items on 26th April and I have not received them yet 2nd May

I received 6 plants towards the end of last week 28/04/23 and two of those plants look dead. Last rights wouldn't even save them. I can't understand 12cm pots with a two foot stick coming out of them. 2 sticks in each pot these may be good at a later stage when the plant grows. I understand for packaging etc etc but could be done better. This is not the first time I have received plants from Gardens4You in this state.

I ordered two standard plants and an Astilbe Fiery Red. I received only 2 standard plants was so disappointed as I really wanted the Astilbe. Was told to search box again as it was in cardboard. Searched @nd recycled no luck. Refund given. Two expensive to send Astilbe.

No communication about delivery and plant delivered was in poor condition

I was disappointed to be honest. I thought they were expensive for what I received. Hopefully they will grow as they are roots and then a very small plant of witch hazel which need alot of care to get ir established.

I ordered some plants . They arrived yesterday I ordered buddleia I thought I would receive more plants that what was in the box I received a very small pot with dried out plant in it I hope this will grow. I ordered lavender plant as well received 5 of those when I thought I was getting one