gardens4you.ieReviews

: 4,232Good

4.37

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certified since: Mar 8, 2013
updated on: Nov 29, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
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certified since: Mar 8, 2013
updated on: Nov 29, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,261 verified reviews in the last 12 months

4,232 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

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(37)
 Verified review
Nov 11, 2022
I bought a camellia and 2 hydrangea I have to say it was a very fast delivered and the plant was really well packed and protected which I was really impressed! That said, i was a left a little disappointed wt the fact that it is literally a thin twig which I will have to grow it probably in the shed for at least a year before plant it, specially because I was planning to put it in front of the house! Overall happy with the purchase
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Answer by gardens4you.ie
Nov 14, 2022
Our hydrangeas are nursery plants cultivated outdoor all year around we have 5ºC at night and 11ºC during the days. Do not worry once planted in the garden ground and well protected with some mulch of straw they will grow very quickly in march -april when spring will return, order is guaranteed to 30 april 2023.
 Verified review
Nov 3, 2022
No proper confirmation email regarding shipping, so I was unsure when to expect my package. The plants arrived in a battered and torn box, with several of the plant pots broken and badly bent out of shape, and the plants themselves look very unhealthy, all yellow and brown and withering
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Answer by gardens4you.ie
Nov 4, 2022
All customers in Europe and therefore in Ireland receive an automatic email the day the order is shipped, yours was sent on 25/10/2022, the package was then after 72h visible on www.dpd.ie. The aubrieta that we saw on the photos were completely normal, they are plants grown outside we have in Europe the 4 seasons, the foliage of the aubrieta do not fall in autumn-winter but the plants still in pot are naturally much less attractive when the cold arrives. Do not worry as informed they are guaranteed to the 30th April 2023.
 Verified review
13 hours ago
I was a little disappointed with my order. I was expecting much larger plants. ( possibly my fault for not taking notice of sizes rather than photos)
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 Verified review
Nov 5, 2022
My delivery arrived with plants out of their pots and stick broken. Delivery not great.
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Answer by gardens4you.ie
Nov 7, 2022
We are sincerely sorry to hear that, take pictures of the box and of the product please and contact our customer service we can then return to the carrier DPD and open an official complaint we do it systematically in case of bad delivery. Even if the products themselves are not damaged it is important to report any packages that arrive damaged so that we can forward the information to the 22 countries where we ship.
 Verified review
Sep 30, 2022
Hopefully they have a customer service as well during weekend so any request can be reviewed during those time
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Answer by gardens4you.ie
Oct 3, 2022
Our customer service can be reached by email from Monday to Friday from 9:00 am to 6:00 pm (CET), you can send us emails and photos 24 hours a day and we will try to answer you within 48 hours.
 Verified review
Sep 25, 2022
Quick service, but didn't realise they were so small
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Answer by gardens4you.ie
Sep 27, 2022
The sizes of our plants are indicated on the site below the photos, for the most part they are delivered in pots of 9cm diameter 12 or 14cm. It is important to check and to contact us in case of doubt. It is important to check and contact us in case of doubt. You will also find on our site many trees in pots of 21cm diameter fruit trees and ornamental trees for patio and gardens.
 Verified review
Aug 31, 2022
they sent out dead plants, then refused to replace them.
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Answer by gardens4you.ie
Sep 1, 2022
All plants have a season of growth and decline where their visual aspect decreases with the arrival of autumn. It is not necessary to believe that a hot and extremely dry summer has been beneficial to plants, the extreme heat has only accentuated the visual aspect of these plants which in late August already have autumn foliage and that in all gardens this year. The plants received are not dead and are 1 year guaranteed.
 Verified review
Aug 16, 2022
Ordering was easy, but I was disappointed by the appearance on the plant when it arrived. When I contacted the customer services, I was informed it was out of their hands as the plants are grown in gardens and we have just finished a heat wave. The plant looks half dead. Customer services did provide information on how to care for it to get it up to health. I just feel the plant should have been delivered healthy to start with. It is trans portable, could they not have brought them indoors during the peak hours?
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Answer by gardens4you.ie
Aug 26, 2022
Seeing trees with stained leaves, dry or downright losing their foliage during or after a hot and dry summer, is a regular phenomenon, which has already been observed during the previous heat wave. It generally takes one or two seasons for the plants to recover and replenish their reserves. Go outside look at the nature around you in extreme heat or not there is not a tree grown outside that has immaculate leaves. You can't order plants grown outdoors expecting to receive immaculate green leaves in August during a drought with 34°C during the day.
 Verified review
Aug 5, 2022
I didn’t like finding out that although the website seems like an Irish (.ie) site the company is based in The Netherlands. It’s a week since my order and the parcel is only now in DPD head office. That’s too long for plants to be in a box. I won’t order from Gardens 4U again. I can’t comment on the product as I haven’t received anything yet
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 Verified review
Aug 17, 2022
Most if the plants were in tact despite being delivered upside down... But unfortunately a lot of them had browned leaves and probably won't survive.
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Answer by gardens4you.ie
Aug 26, 2022
This natural defense mechanism is normal and does not mean that the plant will die. In times of great heat, the leaves of plants, shrubs and trees become stained and dry. This is normal and is the only way for plants to survive the intense heat and dryness that Europe has been experiencing for more than 2 months.
 Verified review
Aug 17, 2022
The plants are much smaller and look nothing like the photos on the website Chewing gum also stuck to bag around plant, completely disgusting 🤮 I would not recommend this website
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Answer by gardens4you.ie
Aug 26, 2022
The photos on our websites always show a mature product grown outdoors and already planted in the garden to give you an idea of what will happen to the young plants ordered. In hot weather, the leaves of plants, shrubs and trees become stained and dry. This is normal and is the only way for plants to survive the intense heat and drought that Europe has been experiencing for more than 2 months now, we offer 1 year growth guarantee on the plants
 Verified review
Aug 8, 2022
A plant arrived before broken, and My last order has the two Acers withered. The leaves are dry and brittle
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Answer by gardens4you.ie
Sep 2, 2022
With the heat of this season all the deciduous acers already have leaves that look like the one usually seen in September, you can't help it, it's a common phenomenon with this variety that always protects itself from the extreme heat. You opened a PayPal dispute by requesting a full refund of the order, the case was closed in our favor by PayPal based on the information and photos you provided.
 Verified review
Aug 9, 2022 
Arrived on time, plants full of black spot Very disappointed
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Answer by gardens4you.ie
Sep 1, 2022
With the heat of this season all the deciduous hedge plants already have leaves that look like the one usually seen in September, you can't help it, it's a common phenomenon with this variety that always protects itself from the extreme heat. Note that the flowering hedge are deciduous specimens they will loose the leaves soon. Everything will grow back in march-april they are 1 year guaranteed.
 Verified review
Aug 4, 2022
The plant were in a very bad shape
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Answer by gardens4you.ie
Sep 1, 2022
It is possible that some of the leaves have suffered from heat during the transit with the heat we are currently experiencing. Remove please the damaged leaves and return to us for warranty if the plants do not give you full satisfaction once planted.
 Verified review
Jun 28, 2022
Disappointing and a let down. Unfortunately 6 of the 9 plants didn't survive the delivery in good shape. The flowerheads all turned to mould in the plastic bags they were packed in. In turn the mouldy flowerheads fell down into the plant and any leaves or stalks they lay on turned to slimy mush. I am very disappointed. I'll do my best to cut out the mould and mush and try to bring the plants back to life but that's not what I signed up for. They certainly won't be going in the display I intended them for so from that point of view it was a waste of money. Hopefully I can salvage something...
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Answer by gardens4you.ie
Jun 30, 2022
We are sincerely sorry to hear that. All order placed on our website are guaranteed. Please take contact to our customer service with photos we will be happy to arrange a replacement or a refund. Here is how our warranty applies. Warranty period: -Perennials and potted shrubs/trees: 1 year -Indoor plants and bonsai: 1 month -Spring bulbs: 1 growing season until May 31 at the latest. -Summer bulbs, rhizomes and bedding plants: 1 growing season until October 1st at the latest.
 Verified review
Jun 15, 2022
I bought 5 Hydrangeas. Some of them were weak. One of them had died in 2 weeks. The other one is on the verge of life and death for a month. Three others are better. Also, I have ordered Aubrieta pink but I got Purple colour. Definitely can not recommend the store. The first negative experience of buying plants. All plants bought in Lidl and Woodies were sold in better condition and adapted well.
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Answer by gardens4you.ie
Jun 30, 2022
The power of the plant is stored in its root system. We understand they may sometime not initially look as attractive as plants in a garden center or supermarket, but they are just as strong or even stronger. Because people usually buy plants buy their appearance, plants are forced into flower to look attractive in a garden center, but will get quite a shock once brought home and planted in your garden. They can take some time to fully recover if ever. Our plants do not waste any energy, they are hardened off and just waiting to boost into life in your garden.
 Verified review
Jun 13, 2022
Very poor delivery service considering the price. Would not buy again. Website gives impression based in Ireland but goods dispatched from UK and that’s fine but we all know if it’s dispatched in Ireland it arrives in window time of stated delivery and pay €5 for goods and €15 delivery but it needs to be done as stated or it’s false and misleading.
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Answer by gardens4you.ie
Jun 30, 2022
Our company is based in the Netherland we advertise plants in all Europe it has never been a secret our address is visible everywhere on the site. Shipping on our website is 12.95€ and not €15. We pay 3€ to DPD by parcel in addition to the 12.95€ our company does not earn a cent on the shipping costs. Your plant cost 6.95€ and there was nothing to stop you from grouping an order and thus lowering the delivery costs with friends or neighbours.
 Verified review
Mar 12, 2022
In the last order, I received two plants. one of which was not the plant I ordered. When I told customer service at Gardens4You, they said the plant was the right one, just the light made it look different. When I was still unhappy (knowing plants as well as I do and growing them for well over 60 years, an agent wrote that they would talk to their manager. This was well over a week ago and no further word received. I am tremendously disappointed in what I previously thought was a great nursery. I think telling me I was in error in quite a casual way was nothing less than an insult. Because the quality of the plant I was happy with was good, I thought it only fair to give some stars. I'm sad that I will never biuy from them again. I also, by the way, pointed out some mislabelling on their sales pages, for instance the photo supposed to be Chlorophytum 'Bonnie' was patently not it. You can see this for yourself, as they haven't bothered to change anything, whether this is arrogance or stupidity, I cannot decide.
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 Verified review
Dec 18, 2021
Three stars. Simply for the fact that I thought I was buying from an Irish company. Its an Irish website , Dutch company. Makes things awkward for using plant feed as there is no English instructions what so ever , dutch and German only. A bit irritating to receive a product with no English instructions ( especially when buying 150e worth of plants and plant feed will figure it out its just a meere type and translate in Google. Highly recommended that this company fixes that issue though. 5 stars all the way if so , for efficiency, fast and easy service.
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Answer by gardens4you.ie
Dec 21, 2021
It is not a secret that our company is based in the Netherlands our address is visible on the website and we explain who we are and what we do in the section "Who we are". We have check in our system you place the order 3-1031590 and we can clearly see the care and planting instruction of your order in English It's a pity that you take away stars for something that is in your language like the first instruction of your order below: Citrus trees - during spring and summer fertilize regularly with a standard liquid fertilizer. Always apply water from the top of the plant allowing the excess to drain. Never let the plant sit in water, it will cause rot. Plants with fruit should be kept in a light place in the living room for the winter next to a bright window. Plants without fruit should be kept in a light but cool place (10°-20°C) to promote budding such as a windowsill. This plant is cold resistant, but not frost resistant. They can be brought inside for the winter and left back out in the summer. Each spring the shrub ought to be transplanted to a larger pot, use an Azalea or heather type potting compost. Pruning should occur during the period of dormancy or right when the new spring growth appears. For additional instructions see product packaging.
 Verified review
Mar 28, 2022
I'm very disappointed with this website. I will be very slow to return here again to purchase plants. The delivery driver handled the plant with care but it was cracked in half when the recipient opened the box, she was unhappy as was I. I also ask for the gift option and not to include the invoice with the pricing, that was not fulfilled. I feel that the plant should have been protected more and also it took longer to arrive.
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