gardens4you.ie
Reviews:

558 reviews in the last 12 months5,449 total reviews  

4.47
Good

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Most relevant positive review

Mar 7, 2024
 Verified review
The cardboard box should have sort of root retainer inside to prevent football moving so the young trees don't fly around during (wrong)transport. That would prevent the young shoots from getting damaged. The sticker on the box is clever but during handling thousands such boxes a day in a big mailcenter it will still happen that one gets upside down and break all fragile shoots... I got a delivery with a badly damaged tree and I get a replacement free of charge, no questions asked. That's customer care as it should be...

Most relevant negative review

Mar 14, 2024
 Verified review
I only gave Garden4you one star because I had to to in order to be able to write a review. They do NOT deserve even one star. I ordered 4 x Liriodendron tulipifera trees with the intention of growing 4 x beautiful park trees. I got 4 x rubbish trees, not in any way straight or upright; all with their leaders cut off and all in a hugely potbound condition with completely contorted roots. Despite several amicable but fruitless emails Garden4you are refusing to suitably address the situation they have created. I can return the rubbish to them but at my personal cost which they will not refund and as the return cost is not disimilar to my original payment this is a pointless exercise. I will never buy from them again and I certainly woul;d never ever recommends them to anybody else. This could have been so nice an experience all round and wasn't.
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Reviews for gardens4you.ie

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2 days ago
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Aug 17, 2024
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Aug 22, 2024
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Jul 28, 2024
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Jul 17, 2024
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Jul 23, 2024
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One of the Rose bushes nearly dead ..not 1 bud on it..response ..give nature a chance 🙄 If you think you’re buying what’s in the picture on line no ..deliver was fine and hopefully in a year or 2 I’ll have nice rose bushes !
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Answer by gardens4you.ie
Aug 21, 2024
Thank your for your feedback. We are sorry that you are disappointed with your order. Please contact our customer service directly so that we can help you better.
Jul 24, 2024
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Plants were not well packed, everything arrived in chaos. Size and volume of plants were not satisfying at all.
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Answer by gardens4you.ie
Aug 21, 2024
Thank you for your feedback. We are sorry to hear that the plants do not meet your expectations. For many outdoor plants, we show pictures of mature plants in full bloom to illustrate what the mature plant will look like in your garden. In practice, however, the plants do not flower all year round and we deliberately do not send adult plants. Please contact directly our customer service and we are happy to assist you
Aug 1, 2024
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Plants are very poor quality, I don't think any of the will survive,very disappointed 😕
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Answer by gardens4you.ie
Aug 21, 2024
Thank you for your feedback. We are sorry that you are disappointed with your order. Please contact our customer service directly so that we can assist you better.
Aug 9, 2024
 Verified review
The plants were in poor condition and smaller than expected
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Answer by gardens4you.ie
Aug 9, 2024
We are very sorry to hear that. If you contact our costumer service, they can help you with this issue and hopefully find you a suitable solution.
Jul 9, 2024
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Very prompt reply and good dispatch of product. Packed simply but protected and arrived looking healthy
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Jul 8, 2024
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Jul 5, 2024
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Jun 22, 2024
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Jun 21, 2024
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May 23, 2024
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Bare roots vs plant

I liked that everything was labelled. I didn't get any email or other form of planting instructions. Apart from waiting, I have no way of knowing if the plants will grow from the bare roots. Bit too soon to be able to tell.
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Jun 13, 2024
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Jun 8, 2024
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May 29, 2024
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May 15, 2024
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May 18, 2024
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Poor delivery

There was no explanation that delivery by dos would take so long.
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback. We are very sorry that you are disappointed with the delivery. On our website we state that delivery to Ireland takes 3-5 days. The delivery time is an indication, we cannot guarantee it. According to our information, your parcel was delivered within the delivery time. If you are not satisfied with the delivery, please contact our customer service team directly and they will be happy to help.