gardens4you.ie
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580 reviews in the last 12 months5,399 total reviews  

4.42
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Most relevant positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Most relevant negative review

Aug 2, 2023
 Verified review
Received 20 plants,10 had brown spot and 5 were wilted and in poor health. I didn't expect to have sick plants sent to me. This brown spot didn't happen over night in the box. All the roots had completely outgrown the pots they were shipped in, although these did look healthy, they should have been in the ground with roots that long. I also, and its my own fault, didn't realise that just because the company has a dot IE website, it does not mean they are based in Ireland. I wouldn't usually buy plants that need shipping like this. I buy local plants and Ireland based suppliers to prevent receiving wilted and poor quality plants. Ti.e will tell if these plants can be revived.
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Reviews for gardens4you.ie

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Jul 13, 2024
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Jul 8, 2024
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Jul 7, 2024
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Plants not great = a bit weedy for the price
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Jul 2, 2024
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Answer by gardens4you.ie
Jul 3, 2024
Thank you for feedback. If you have any questions or require information, please contact our customer service team directly, who will be happy to help you.
Jul 1, 2024
 Verified review

COMMUNICATION

You did not message me or email, that the flowers were delivered. ROSE ODONOVAN
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Answer by gardens4you.ie
Jul 3, 2024
Thank you for your feedback. We have checked your order. Unfortunately, we have not received any payment and the order has therefore automatically been cancelled. You are welcome to place a new order.
Jun 16, 2024
 Verified review
Pots were very small. One of the trees have papers infected with holes allover. Small trees will need years to grow up
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback. We send the majority of our plants as naturally growing young plants. We offer 2 months growth guarantee on all of our plants. If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further.
Jun 9, 2024
 Verified review
Excellent service but disappointed with the poor quality of plants very small and leaves very brown
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback. As a nursery specialising in outdoor cultivation, we do not sell plants from heated greenhouses, unlike many garden centres. Variations in size, colour and shape may occur due to the nature of our products. As we deal in live products, it is inevitable that the sizes and colours of our products may vary from time to time; We send most of our plants as young plants that grow naturally. The plants recover quickly after planting.
Apr 27, 2024
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I ordered few plants and I received 3 almost death
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Apr 16, 2024
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V small and not what ordered plants were not in great shape
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Answer by gardens4you.ie
Apr 16, 2024
We apologize for the inconvenience caused by the size and condition of the plants you received. Your satisfaction is important to us, and we'd like to ensure that we address your concerns promptly. Could you please contact our customer service team and provide photos of the plants? This will help us better understand the situation and take appropriate action to resolve any issues you may have encountered. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us improve your experience with our products.
Apr 10, 2024
 Verified review

Everything arrived well packaged but smaller than I expected

Everything arrived well packaged. I was a little disappointed with the size of everything They were way smaller than what I would get at local garden center or from other Irish websites I use more regularly. I hadn’t realized they were coming from Netherlands but they were all alive and looker healthy… just extremely small . Hopefully they all take off and grow well once potted ip
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Answer by gardens4you.ie
Apr 16, 2024
We're glad to hear that everything arrived well packaged and that the plants are alive and healthy. We understand your disappointment with the size, and we apologize for any inconvenience this may have caused. Please be assured that the size of the plants can vary due to factors such as growth stage and specific plant varieties. We share your hope that once potted, they will thrive and grow well in your garden. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you and ensure your satisfaction with our products.
Apr 9, 2024
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Answer by gardens4you.ie
Apr 16, 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about your concerns and see how we can improve. Please feel free to reach out to our customer service team with any further details or issues you encountered. We're committed to providing the best possible service and addressing any issues promptly.
Apr 5, 2024
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Answer by gardens4you.ie
Apr 16, 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about your concerns and see how we can improve. Please feel free to reach out to our customer service team with any further details or issues you encountered. We're committed to providing the best possible service and addressing any issues promptly.
Mar 20, 2024
 Verified review
Poorly secured shipment. The seedlings were loosely thrown in; one of them did not survive (completely broken)
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Answer by gardens4you.ie
Apr 16, 2024
We apologize for the inconvenience caused by the condition of your shipment. Ensuring the safe delivery of our products is a top priority, and we regret that your seedlings were not properly secured. Your feedback is invaluable to us, and we will take immediate steps to address this issue to prevent it from happening again in the future. We apologize for any inconvenience this may have caused and appreciate your understanding. If you would like a refund for the damaged seedling or if there's anything else we can assist you with, please don't hesitate to contact us.
Mar 5, 2024
 Verified review
Received in a timely manner, a bit smaller than I expected. Not sure yet if they will survive as there are no buds yet.
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Answer by gardens4you.ie
Mar 5, 2024
In winter, perennial plants, shrubs, and trees that are grown outdoors (where it is 2ºC in the morning) do not yet show growth because the sap is dormant and not yet circulating. Do not worry, once our products are planted in well-drained and clean soil, the order is guaranteed from the date of purchase until May 1, 2024, giving you ample time to contact us with new photos if there is no growth by mid-spring.
Feb 14, 2024
 Verified review
Plants extremely small
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Answer by gardens4you.ie
Feb 15, 2024
Thank you for taking the time to share your feedback. We appreciate your concern about the size of the plants you received. It's important to note that during the transition from autumn to winter, many plants enter a dormant phase, leading to a temporary halt in visible growth. This natural process is crucial for the plant's overall health and ensures a strong start when the growing season resumes in spring. The small size you observe is likely a result of this dormancy, and we assure you that, given the right care and conditions, the plants will exhibit robust growth when the season is conducive. If there are specific care instructions provided with your order, following them diligently will contribute to the successful development of your plants.
BH
Feb 12, 2024
 Verified review
Plants arrived in a good condition
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Answer by gardens4you.ie
Feb 13, 2024
Thank you for your feedback. We're glad to hear that your plants arrived in good condition. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support!
Dec 23, 2023
 Verified review

7 of the 15 bare root plants were of very poor quality

The Speedy prompt delivery was cancelled out by the poor quality bareroot plants, they looked more like root cuttings, difficult to distinguish the top from the bottom , see photo. very little information didn’t help either, waste of money
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Answer by gardens4you.ie
Dec 29, 2023
We would like to draw your attention to the response provided by our customer service, which appears to have been overlooked or deliberately disregarded in your recent communication. The information conveyed in the aforementioned response remains accurate, and we kindly request your consideration of the details therein. 2 days ago (Wed, 27 Dec 2023 at 4:31 PM) Customer service reply) Good afternoon, Thank you for bringing this matter to our attention, your satisfaction is of the utmost importance to us. After reviewing the provided photos, we want to assure you that the appearance of Gypsophila paniculata roots is within the normal range. Prior to planting, we recommend soaking the roots in a bowl of water for approximately four hours. This process helps hydrate and prepare them for successful planting. Despite their initial appearance, Gypsophila paniculata roots possess a natural ability to seek out light, when buried under a layer of soil at a depth of 10-12 centimeters. Rest assured, once these products are planted in well-drained, clean soil, your order is guaranteed from the date of purchase until May 1, 2024. This timeframe provides ample opportunity to monitor growth and address any concerns. We encourage you to reach out with new photos in the event of non-growth in mid-spring. Your satisfaction is our priority, and we appreciate your understanding. If you have further questions or concerns, please feel free to contact us. Best regards, The Customer Service
Dec 10, 2023
 Verified review
Rather small twig like . No sign of life .
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Answer by gardens4you.ie
Dec 11, 2023
Thank you for feedback regarding our nursery plants cultivated outdoors. We appreciate your interest and are here to address any questions or concerns you may have. It's important to note that in winter, especially during temperatures as low as -4ºC, the growth of plants can indeed slow down or even cease. This is a natural response to colder conditions, and certain species may appear twig-like during this period. You just need to protect the base with some mulch or some straw during the winter. Do not worry once planted in a well drained soil the plants will develop mid-spring season we offer guarantee until the 01/05/2024.
Dec 6, 2023
 Verified review

For the amateur gardener a ‘live’ photo the trees I ordered in advance would have very helpful to avoid the disappointment of receiving what are basically 2 very pruned back twigs - I understood there would be no flowers but thought there would be leaves.

For the amateur gardener, a ‘live’ photo in advance of the product I would actually be receiving and not the 2 very pruned back twigs which arrived. I understood there would be no flowers at this time of year on the trees I ordered but assumed at the very least there would be leaves. It transpires that there will be no leaves either for almost 2 years. Entirely unsuitable to be used to enhance my patio at this time. Photos on website very misleading and should have additional commentary for the average customer. A very disappointed customer!
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Answer by gardens4you.ie
Dec 7, 2023
The photos on our site always show mature plants photographed in summer, precisely to give an idea of what the plant will become. Just base your judgement on the weather and the season we're currently in - it's currently 4ºC in Holland - fruit trees are deciduous and always lose their leaves in winter, since our plants are nursery plants grown outdoors. Leaves are solar collectors and enable plants to transform sunlight into energy. In autumn and winter, there's less light and it gets colder. Leaves can no longer produce food for plants. A sort of plug forms at the base of the leaf, preventing sap from circulating. Leaves dry out, stain, become brittle and fall off. Don't worry, once these products have been planted in clean, well-drained soil, the order is guaranteed from the date of purchase until May 1, 2024, giving you plenty of time to come back to us with new photos in the event of non-growth in mid-spring.
Nov 8, 2023
 Verified review
My wife ordered a XL Pot but didnt check the size, XL = 18cm which is a very small pot. She thought also it was an Irish site but was not had an Irish domain .ie but its actually Dutch she paid shipping and must pay for the return also. So not worth the expense to return (12euro to get it and 16 to return 28E shipping fees). Two points XL is not 18cm and .ie domain but returns shipping to NL is very expensive but shipping to IE would have been half the price.. Ended up having to keep the small pot :-)... If ordering make sure of everything chances are you are not returning the item.... Apart from that nice people...nice goods
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Answer by gardens4you.ie
Nov 8, 2023
Thank you for providing your feedback. Upon reviewing your concerns, it appears there was a discrepancy in pot size perception. We understand that you initially measured the pot in inches, and we want to clarify that our website specifies a 18cm diameter, not the 7cm that was initially perceived. The 18cm ceramic pots are labeled as XL on our site to ensure transparency and avoid any confusion in the product description. Our company, based in the Netherlands, proudly displays its physical address on the website. We adhere to tax regulations in all countries we ship to, contributing to the local economies, including Ireland and Europe. Regarding return policies, as outlined in our terms and conditions, if an error arises from the customer's end, the return is at their expense. However, should a mistake occur on our part, we are committed to covering the costs of replacement or providing a full refund. Your satisfaction is our priority, and we appreciate your understanding in this matter.