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Top positive review
Aug 14, 2023
Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
My grapevine was very shabby looking when it arrived. Had I seen it in a garden centre I would not have bought it in this condition. I have planted it and hoping it will produce. My orange plant was perfect.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We are sorry that the grapevine did not meet your expectations. Please contact our customer service and we will be happy to assist you.
Aug 1, 2023
Verified review
Choices priced fairly
It was good and had a wide choice of plants and prices were very fair.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We are pleased that the delivery was to your satisfaction.
Aug 1, 2023
Verified review
Prompt delivery . Very small plants !
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. If there are plants that do not develop as desired, you can always claim our guarantee.
Jul 30, 2023
Verified review
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We are very sorry that you are not satisfied with our service. Please contact our customer service so that we can improve our service for you.
Jul 27, 2023
Verified review
One of the plants were unavailable after order had been made. The second half of my order cam a few days after the first delivery. Your customer service was fast and professional but I would prefer to have avoided needing customer service all together
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Answer by gardens4you.ie
Jul 28, 2023
Thank you for your feedback.
According to our system the missing plant arrived the 26/07/2023. we ship to 22 countries in Europe, mistakes are human - we've done our best to put things right in a positive way.
Jul 14, 2023
Verified review
Plants arrived in very dehydrated with yellowing to some leaves and obvious holes from insect actiivity.
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Answer by gardens4you.ie
Jul 24, 2023
Thank you for your feedback. It was very hot when we shipped your order. From experience, we know that most plants recover after a good watering and 24-48 hours in the fresh air. If after planting you do not see any change take some picture please and contact our customer service during the 2-month growth guarantee,
Jul 7, 2023
Verified review
Did not receive planting instructions as promised
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Answer by gardens4you.ie
Jul 7, 2023
Normally the planting instructions have been sent by email with the invoice automatically and are also visible on our website with the product reference A08950.
Jun 29, 2023
Verified review
broken and dried plants
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Answer by gardens4you.ie
Jul 3, 2023
If you have received damaged products, which we regret, please contact our customer service department within 48 hours, enclosing photos of the damaged products and the order number (and possibly the name of the damaged products so that we can identify them immediately). All orders placed on our website are guaranteed.
Jun 28, 2023
Verified review
Delivery
Products were fery dry and grafting on 1 of trees was split.
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Answer by gardens4you.ie
Jul 3, 2023
If you have received damaged products, which we regret, please contact our customer service department within 48 hours, enclosing photos of the damaged products and the order number (and possibly the name of the damaged products so that we can identify them immediately). All orders placed on our website are guaranteed.
Jun 21, 2023
Verified review
Quality
Delivery and packaging excellent.
Quality of the plants could be much better.
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Answer by gardens4you.ie
Jun 22, 2023
Thank you for your feedback, our plants are 100% guarantee once planted they will develop for many years. if you have any problem during the 2-month warranty period, please come back to us, of course.
Jun 16, 2023
Verified review
What was pictured and what arrived are two different things !
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Answer by gardens4you.ie
Jun 20, 2023
Our photos Always show you a mature product photographed in summer period. The photos are there to show you what the article becomes once planted and mature.
Once planted we offer 2 month grow guarantee
Jun 15, 2023
Verified review
I had a large bare root order that completely died, not one plant. I soaked and followed instructions, watered in with compost. By the time I realized that it was a lost cause, the "warranty" was no longer applicable.
I have taken advantage of the groupings discount- for hedges and lavender - only about 3 of each batch thrive, at least 4 lavender arrived dead, and 3 out of 10 hedge plants.
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Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. We offer a 2-month guarantee on all our products. It is important to return in good time with photos so that we can process your request, as once the guarantee has been honoured the order is definitively closed.
Jun 14, 2023
Verified review
The plants were quite dehydrated & wilted when they arrived. Considering I had spent €75 I was not impressed. I soaked them in water straight away & planted them in my front garden. Time will tell how they do.
Really hoping they are strong plants that will thrive. Thank you
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Answer by gardens4you.ie
Jun 20, 2023
Hello,
Thank you for your feedback.
With the heat and the 4-day transit it is important to soak the plants and leave them in the shade in the fresh air before planting them in the morning or evening in the cool. Do not worry we offer 2 month guarantee.
Jun 2, 2023
Verified review
Plants were not in a good condition when they arrived!
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Answer by gardens4you.ie
Jun 8, 2023
Please contact our customer service with photos evidence the orders placed on our website are always 100% guaranteed.
The tricolour plant I ordered turned out to be three small pods presumably comprising the whole 'plant'. I'll have to wait and see how they turn out. I was disappointed in the size for the price too.
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Answer by gardens4you.ie
Jun 8, 2023
Don't worry, buddleia can grow 30 to 40 cm per season. They're hardy shrubs that make great butterfly magnets.
May 16, 2023
Verified review
Quality
Packaging was OK, had some damage to 1 plants leaves another plant had completely came out of its pot, this could also be due to the shipping company used. Package was left wrong way up and we'll shaken about, plant quality is great and exactly as described
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Answer by gardens4you.ie
Jun 8, 2023
We are sorry to hear that a plant arrived in bad condition, contact our customer service we will be happy to receive a picture of the plant and help you in order to solve the issue with some discount by example.
May 15, 2023
Verified review
Honest appraisal
My order arrived packed into a single box a day later than expected. One of the plants (the Fatsia Japonica) was already slightly damaged and this must have happened at packaging time. Hope it will recover with some necessary "surgery" and some TLC. Was a bit disappointed but due to my age, acquired disabilities and lack of transport, I will need to rely on online gardening websites in the future.
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Answer by gardens4you.ie
May 16, 2023
We are sorry to hear that a plant arrived in bad condition, contact our customer service we will be happy to receive a picture of the plant and help you in order to solve the issue.
May 10, 2023
Verified review
Quick delivery. Of 5 hydrangeas ordered, 3 looked quite robust but 2 were just short stems with only 1 or 2 leaves. Time will tell if they take successfully or not.
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Answer by gardens4you.ie
May 16, 2023
Not all the hydrangeas you have ordered are of the same category.
Some of the hydrangeas in your order will only grow on the current year's growth. Do not worry the order is guaranteed until the 02/07/2023 they will have plenty of time to grow.
May 2, 2023
Verified review
I was a bit disappointed when I got the flowers, I thought they were plants, but they were bare root. A few of the bare roots were dry.
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Answer by gardens4you.ie
May 2, 2023
Our site sells plants in various forms flower bulbs, rhizome, roots, plant in pots. It is therefore important to read the description.
The roots are always sent dry in order not to develop disease or mold. Most of them need to be soaked in water prior to plant them.
Apr 26, 2023
Verified review
Apple trees
Was expecting the trees to be more advanced.One of the trees didn’t even have a leaf .Hopefully they will grow to be healthy trees hard to know 🤞
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Answer by gardens4you.ie
May 2, 2023
Our plants are cultivated outdoor. We have -1ºC at night and 12ºC during the day, it is very cold for a month of May. Do not worry the order is guaranteed, the leaves will develop later once the tree will be planted.
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Imported Reviews
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