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Most relevant positive review
Aug 14, 2023
Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Received 20 plants,10 had brown spot and 5 were wilted and in poor health. I didn't expect to have sick plants sent to me. This brown spot didn't happen over night in the box. All the roots had completely outgrown the pots they were shipped in, although these did look healthy, they should have been in the ground with roots that long. I also, and its my own fault, didn't realise that just because the company has a dot IE website, it does not mean they are based in Ireland. I wouldn't usually buy plants that need shipping like this. I buy local plants and Ireland based suppliers to prevent receiving wilted and poor quality plants. Ti.e will tell if these plants can be revived.
Your delivery partner was very poor. The shipment arrived in parts over the course of a week with one of the heather's half dead. On of the delivery drivers left them upside down. When queried and brought to his attention the box said live plant and upright arrows, he shrugged and said "they've been thrown all over the van all day".
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Answer by gardens4you.ie
Nov 3, 2023
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced with our delivery partner. We deeply regret that the condition of your shipment did not meet our usual standards.
We take such matters seriously, and we will address this issue with our delivery partner to ensure that corrective measures are taken. Your feedback is invaluable to us, and we appreciate your patience as we work to rectify this situation.
Once again, we apologize for any frustration caused, and we are committed to ensuring a more positive experience for you in the future.
I ordered 6 Asters but only received 5. I was offered a refund because to replace the missing plant would cost more than the postage. So! I wanted 6 and it wasn't my problem that they left me one short. This is the second time this has happened recently - another supplier gave me 10 bulbs instead of 12 which is also annoying. Apart from this my other items in the order were fine and packaging and speed of delivery were very good!
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Answer by gardens4you.ie
Oct 26, 2023
We're sorry if you missed an Aster bulb in the package. For reasons of minimum package weight, shipping costs (€14.95) and C02 our system automatically refunds the item at €1.92. This is a decision we have taken because the parcel could not be handled by the carrier.
Oct 16, 2023
Verified review
The condition of the plants
The condition of the spider plants wasn’t good.
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Answer by gardens4you.ie
Oct 17, 2023
We recently learned about the condition of the spider plants you received, and we are sorry to hear that the plant haven't been thriving as expected. Your satisfaction is our priority, and we are here to provide guidance on how to revive the plants.
To help you rejuvenate your spider plants, consider the following tips:
Ensure that the soil is consistently moist but not waterlogged. Spider plants prefer well-draining soil.
Place the plants in indirect sunlight. Spider plants do well in bright, indirect light but can also tolerate lower light conditions.
Allow the top inch of soil to dry out before watering. Overwatering can lead to root rot.
Trim any yellow or brown leaves at the base to encourage new growth.
Additionally, we want to assure you that our plants come with a guarantee until May 1, 2024. If, despite your efforts, the plants do not show signs of improvement or if you have any further concerns, please reach out to us. We are committed to ensuring your satisfaction and will work with you to find a suitable solution.
Feel free to contact our customer service with any questions or updates on the plant's condition. We appreciate your understanding and are dedicated to making sure you have a positive experience with our products.
Oct 6, 2023
Verified review
In the past I have them excellent but the plant I just got delivered looked half dead.
But I'll see if it recovers, hopefully
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Answer by gardens4you.ie
Oct 6, 2023
Thank you for your feedback. We have 10ºC at night and 16ºC during the day. The Helleborus nige are not visually attractive at this time of year as young specimens. Do not worry once planted the young plants will remain dormant the all fall and winter the transition will take place in the spring the order is guaranteed until May 1, 2024.
Oct 5, 2023
Verified review
A purchase was a gift and there did not seem to be any cards to write a message, also I would have liked the option of purchasing a container for the plant.
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Answer by gardens4you.ie
Oct 6, 2023
Thank you for your feedback. We have checked in our system and unfortunately the gift card option (payable) was not selected at the time of your order and no pot or container was added to your order from you at the time of purchase we do have a nice assortment.
Oct 1, 2023
Verified review
My plants were shipped on the 18th September but I didn’t receive them until the 27th !!! This seems a very long time considering I only live in Cork !!
Also I am disappointed with the size of the Percy Wiseman Rhododendron…. It’s tiny , compared to the Rhododendron Sappho !!! ( see photos ) The Azalea, mollis Orange is quite scraggy and floppy . Also soil has separated from edges of all 4 plants . I feel these plants may have sat in a dpd van for a few days before they were delivered to me . Overall , disappointed with my first experience with gardens 4 you , I spent approx €60 on 4 plants including delivery and expected bigger and better quality plants for my money .
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Answer by gardens4you.ie
Oct 2, 2023
Thank you for your feedback. Our plants are nursery-grown, nurtured from the outside, and they grow at their own pace, each specimen or variety has its own growth pattern. They are designed to endure over time, lasting for 10, 15, or even 20 years. You have a guarantee until May 1, 2024, and you will see that these plants will be exceptional in the spring.
Sep 20, 2023
Verified review
A number of the plants received have black spots on leaves . Completely dry and gasping for a drink on arrival
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Answer by gardens4you.ie
Sep 20, 2023
Thank yóu for your feedback.
We are very sorry to hear that the order did not meet your expectations.
Please directly contact our customer service and we will be happy to assist you.
Aug 27, 2023
Verified review
Strawberry plant the leaves were not in good condition
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Answer by gardens4you.ie
Aug 28, 2023
Our plants are nursery plants, grown outdoors all year round and therefore exposed to sun and weather. Strawberry foliage, which starts in March, always declines at the end of August, which is completely in line with the plant's natural cycle.
Aug 15, 2023
Verified review
My grapevine was very shabby looking when it arrived. Had I seen it in a garden centre I would not have bought it in this condition. I have planted it and hoping it will produce. My orange plant was perfect.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We are sorry that the grapevine did not meet your expectations. Please contact our customer service and we will be happy to assist you.
Aug 1, 2023
Verified review
Choices priced fairly
It was good and had a wide choice of plants and prices were very fair.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We are pleased that the delivery was to your satisfaction.
Aug 1, 2023
Verified review
Prompt delivery . Very small plants !
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. If there are plants that do not develop as desired, you can always claim our guarantee.
Jul 30, 2023
Verified review
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback.
We are very sorry that you are not satisfied with our service. Please contact our customer service so that we can improve our service for you.
Jul 27, 2023
Verified review
One of the plants were unavailable after order had been made. The second half of my order cam a few days after the first delivery. Your customer service was fast and professional but I would prefer to have avoided needing customer service all together
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Answer by gardens4you.ie
Jul 28, 2023
Thank you for your feedback.
According to our system the missing plant arrived the 26/07/2023. we ship to 22 countries in Europe, mistakes are human - we've done our best to put things right in a positive way.