gardens4you.ie
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: 4,922Good

4.42

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Reviews for gardens4you.ie

763 verified reviews in the last 12 months

4,922 total reviews
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Top positive review

gardens4you.ie customer
Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

gardens4you.ie customer
Nov 5, 2022
 Verified review
The most unprofessional experience I've ever had. Received plants in spring that were supposed to be plug plants, young specimen but were obviously very old and had bern kept in the pots a year too long and had gotten woody. They were nothing like the sane type of plabt i had previously recieved from them. I couldn't plant them so I asked to return for a refund and they were not forthcoming eventually they agreed. I told they they could puck up the plants as I needed to buy new ones. They said they couldn't afford to pick them up. I placed an order this week, they cancelled it twice without any correspondence and when I enquired I got a nasty letter from them telling me they wouldn't sell to me because I forced the guarantee, demanded a refunding and kept the products. I used the guarantee this offer and now they have blacklisted me. The email and all the transactions have been poorly eroded and very unprofessional

Reviews for gardens4you.ie

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gardens4you.ie customer
3 days ago
 Verified review
My plants were shipped on the 18th September but I didn’t receive them until the 27th !!! This seems a very long time considering I only live in Cork !! Also I am disappointed with the size of the Percy Wiseman Rhododendron…. It’s tiny , compared to the Rhododendron Sappho !!! ( see photos ) The Azalea, mollis Orange is quite scraggy and floppy . Also soil has separated from edges of all 4 plants . I feel these plants may have sat in a dpd van for a few days before they were delivered to me . Overall , disappointed with my first experience with gardens 4 you , I spent approx €60 on 4 plants including delivery and expected bigger and better quality plants for my money .
Answer by gardens4you.ie
2 days ago
Thank you for your feedback. Our plants are nursery-grown, nurtured from the outside, and they grow at their own pace, each specimen or variety has its own growth pattern. They are designed to endure over time, lasting for 10, 15, or even 20 years. You have a guarantee until May 1, 2024, and you will see that these plants will be exceptional in the spring.
gardens4you.ie customer
Sep 20, 2023
 Verified review
A number of the plants received have black spots on leaves . Completely dry and gasping for a drink on arrival
Answer by gardens4you.ie
Sep 20, 2023
Thank yóu for your feedback. We are very sorry to hear that the order did not meet your expectations. Please directly contact our customer service and we will be happy to assist you.
gardens4you.ie customer
Aug 15, 2023
 Verified review
My grapevine was very shabby looking when it arrived. Had I seen it in a garden centre I would not have bought it in this condition. I have planted it and hoping it will produce. My orange plant was perfect.
Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are sorry that the grapevine did not meet your expectations. Please contact our customer service and we will be happy to assist you.
gardens4you.ie customer
Aug 27, 2023
 Verified review
Strawberry plant the leaves were not in good condition
Answer by gardens4you.ie
Aug 28, 2023
Our plants are nursery plants, grown outdoors all year round and therefore exposed to sun and weather. Strawberry foliage, which starts in March, always declines at the end of August, which is completely in line with the plant's natural cycle.
gardens4you.ie customer
Aug 23, 2023
 Verified review

Mother Nature Apparently

I bought from this site before I realised the company is based in the Netherlands and that the plants would be arriving from there. I wanted to support an Irish company. Hey ho. I ordered ten plants from the sale. There is a visual disparity shall we say between a shrub advertised and the one I received, although the label says it is indeed the shrub I ordered so how can I complain? Two grasses arrived half-dead and the bushes had been cut perhaps to fit the packaging box but probably just to cut off the many dead twigs. To be fair, customer service did respond. Initially, when they gave me the wrong tracking number and then when I sent them photos complaining about the poor condition of part of my order. To give you an idea as I can't post photos onto Trustpilot, one browning and dehydrated grass had been cut like a square of turf and pressed into a small plastic pot. Anyone who cares about plants wouldn't treat them this way. A company who respects their customers wouldn't sell such bad quality products. Customer service told me that the dead leaves and branches were part of the natural process, having been "exposed to wind, sun and rain". And "don't worry, just remove the leaves by hand". That "once planted in the garden, it will grow harmoniously with the seasons for many years to come". So Mother Nature to the rescue apparently. By the way, I told the company I would have to leave a disappointed review. They should be used to it by now.
Answer by gardens4you.ie
Aug 24, 2023
Our plants are nursery plants grown outdoors all year round and are therefore exposed to a wide range of climatic conditions. We offer a 2-month growth guarantee on all our plants and are confident about the future development of these plants. If not, please come back to us with new photos for the guarantee.
gardens4you.ie customer
Aug 18, 2023
 Verified review
Not very happy with my delivery... Plants didn't look good asinine pictures
Answer by gardens4you.ie
Aug 18, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
gardens4you.ie customer
Aug 19, 2023
 Verified review
Answer by gardens4you.ie
Aug 24, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
gardens4you.ie customer
Jul 14, 2023
 Verified review
Plants arrived in very dehydrated with yellowing to some leaves and obvious holes from insect actiivity.
Answer by gardens4you.ie
Jul 24, 2023
Thank you for your feedback. It was very hot when we shipped your order. From experience, we know that most plants recover after a good watering and 24-48 hours in the fresh air. If after planting you do not see any change take some picture please and contact our customer service during the 2-month growth guarantee,
gardens4you.ie customer
Jul 27, 2023
 Verified review
One of the plants were unavailable after order had been made. The second half of my order cam a few days after the first delivery. Your customer service was fast and professional but I would prefer to have avoided needing customer service all together
Answer by gardens4you.ie
Jul 28, 2023
Thank you for your feedback. According to our system the missing plant arrived the 26/07/2023. we ship to 22 countries in Europe, mistakes are human - we've done our best to put things right in a positive way.
gardens4you.ie customer
Aug 1, 2023
 Verified review

Choices priced fairly

It was good and had a wide choice of plants and prices were very fair.
Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are pleased that the delivery was to your satisfaction.
gardens4you.ie customer
Jul 7, 2023
 Verified review
Did not receive planting instructions as promised
Answer by gardens4you.ie
Jul 7, 2023
Normally the planting instructions have been sent by email with the invoice automatically and are also visible on our website with the product reference A08950.
gardens4you.ie customer
Aug 1, 2023
 Verified review
Prompt delivery . Very small plants !
Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. If there are plants that do not develop as desired, you can always claim our guarantee.
gardens4you.ie customer
Jul 30, 2023
 Verified review
Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are very sorry that you are not satisfied with our service. Please contact our customer service so that we can improve our service for you.
gardens4you.ie customer
Aug 2, 2023
 Verified review

Brown spot!

Received 20 plants,10 had brown spot and 5 were wilted and in poor health. I didn't expect to have sick plants sent to me. This brown spot didn't happen over night in the box. All the roots had completely outgrown the pots they were shipped in, although these did look healthy, they should have been in the ground with roots that long. I also, and its my own fault, didn't realise that just because the company has a dot IE website, it does not mean they are based in Ireland. I wouldn't usually buy plants that need shipping like this. I buy local plants and Ireland based suppliers to prevent receiving wilted and poor quality plants. Ti.e will tell if these plants can be revived.
Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are sorry that the plants do not meet your expectations. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. Also can all information be found on our website under customer service. If there are plants that do not develop as desired, you can always claim our guarantee.
gardens4you.ie customer
Jul 14, 2023
 Verified review
Dpd delivery company left my parcels outside the appartement block without me knowing. One of the trees ( orange tree) I ordered arrived badly damaged with broken branches, leafs and fallen fruits. The other ( olive tree) arrived so dried up with yellow leaves I needed to repot immediately.
Answer by gardens4you.ie
Jul 24, 2023
We are sorry if dpd have delivered the parcel in this way. Take photos please of these products for the 2-month growth guarantee. If you ever have a problem with these products, please come back to us.
gardens4you.ie customer
Jul 10, 2023
 Verified review

I think I ordered 1 lavender I got 5. 4 are almost dead where is the beautiful magic carpet I ordered. It looked so lovely in that pot

I think I ordered 1 lavender I git 5. 4 lo
Answer by gardens4you.ie
Jul 24, 2023
Thank you for your feedback. It was hot when we sent your order and the 5 lavenders ordered were refunded when we looked at your order. The rest of the order is 2 months guaranteed.
gardens4you.ie customer
Jun 15, 2023
 Verified review
I had a large bare root order that completely died, not one plant. I soaked and followed instructions, watered in with compost. By the time I realized that it was a lost cause, the "warranty" was no longer applicable. I have taken advantage of the groupings discount- for hedges and lavender - only about 3 of each batch thrive, at least 4 lavender arrived dead, and 3 out of 10 hedge plants.
Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. We offer a 2-month guarantee on all our products. It is important to return in good time with photos so that we can process your request, as once the guarantee has been honoured the order is definitively closed.
gardens4you.ie customer
Jun 14, 2023
 Verified review
The plants were quite dehydrated & wilted when they arrived. Considering I had spent €75 I was not impressed. I soaked them in water straight away & planted them in my front garden. Time will tell how they do. Really hoping they are strong plants that will thrive. Thank you
Answer by gardens4you.ie
Jun 20, 2023
Hello, Thank you for your feedback. With the heat and the 4-day transit it is important to soak the plants and leave them in the shade in the fresh air before planting them in the morning or evening in the cool. Do not worry we offer 2 month guarantee.
gardens4you.ie customer
Jun 16, 2023
 Verified review
What was pictured and what arrived are two different things !
Answer by gardens4you.ie
Jun 20, 2023
Our photos Always show you a mature product photographed in summer period. The photos are there to show you what the article becomes once planted and mature. Once planted we offer 2 month grow guarantee
gardens4you.ie customer
Jun 28, 2023
 Verified review

Delivery

Products were fery dry and grafting on 1 of trees was split.
Answer by gardens4you.ie
Jul 3, 2023
If you have received damaged products, which we regret, please contact our customer service department within 48 hours, enclosing photos of the damaged products and the order number (and possibly the name of the damaged products so that we can identify them immediately). All orders placed on our website are guaranteed.