gardens4you.ie
Reviews:

626 reviews in the last 12 months5,211 total reviews  

4.35
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Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
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Reviews for gardens4you.ie

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Nov 3, 2023
 Verified review
Your delivery partner was very poor. The shipment arrived in parts over the course of a week with one of the heather's half dead. On of the delivery drivers left them upside down. When queried and brought to his attention the box said live plant and upright arrows, he shrugged and said "they've been thrown all over the van all day".
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Answer by gardens4you.ie
Nov 3, 2023
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced with our delivery partner. We deeply regret that the condition of your shipment did not meet our usual standards. We take such matters seriously, and we will address this issue with our delivery partner to ensure that corrective measures are taken. Your feedback is invaluable to us, and we appreciate your patience as we work to rectify this situation. Once again, we apologize for any frustration caused, and we are committed to ensuring a more positive experience for you in the future.
Apr 30, 2023
 Verified review
Plants mostly good quality, one batch had small amount of root growth, but have just planted them and they may be fine. Tracking system does not really work, plants arrived quite quickly but no information about timing at all on tracking system. Timing of delivery Netherlands to Ireland often better than from Irish suppliers.
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May 16, 2023
 Verified review
Quality Packaging was OK, had some damage to 1 plants leaves another plant had completely came out of its pot, this could also be due to the shipping company used. Package was left wrong way up and we'll shaken about, plant quality is great and exactly as described
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Answer by gardens4you.ie
Jun 8, 2023
We are sorry to hear that a plant arrived in bad condition, contact our customer service we will be happy to receive a picture of the plant and help you in order to solve the issue with some discount by example.
Jul 27, 2023
 Verified review
One of the plants were unavailable after order had been made. The second half of my order cam a few days after the first delivery. Your customer service was fast and professional but I would prefer to have avoided needing customer service all together
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Answer by gardens4you.ie
Jul 28, 2023
Thank you for your feedback. According to our system the missing plant arrived the 26/07/2023. we ship to 22 countries in Europe, mistakes are human - we've done our best to put things right in a positive way.
Dec 23, 2023
 Verified review

7 of the 15 bare root plants were of very poor quality

The Speedy prompt delivery was cancelled out by the poor quality bareroot plants, they looked more like root cuttings, difficult to distinguish the top from the bottom , see photo. very little information didn’t help either, waste of money
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Answer by gardens4you.ie
Dec 29, 2023
We would like to draw your attention to the response provided by our customer service, which appears to have been overlooked or deliberately disregarded in your recent communication. The information conveyed in the aforementioned response remains accurate, and we kindly request your consideration of the details therein. 2 days ago (Wed, 27 Dec 2023 at 4:31 PM) Customer service reply) Good afternoon, Thank you for bringing this matter to our attention, your satisfaction is of the utmost importance to us. After reviewing the provided photos, we want to assure you that the appearance of Gypsophila paniculata roots is within the normal range. Prior to planting, we recommend soaking the roots in a bowl of water for approximately four hours. This process helps hydrate and prepare them for successful planting. Despite their initial appearance, Gypsophila paniculata roots possess a natural ability to seek out light, when buried under a layer of soil at a depth of 10-12 centimeters. Rest assured, once these products are planted in well-drained, clean soil, your order is guaranteed from the date of purchase until May 1, 2024. This timeframe provides ample opportunity to monitor growth and address any concerns. We encourage you to reach out with new photos in the event of non-growth in mid-spring. Your satisfaction is our priority, and we appreciate your understanding. If you have further questions or concerns, please feel free to contact us. Best regards, The Customer Service
Oct 9, 2023
 Verified review
My hostas came dry rooted. I obviously didn't read the description properly. I hope they all grow and will keep you posted. Everything else arrived well packed and there is a good supply if rain to water them in. I will be ordering again!
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Jun 18, 2023
 Verified review

Reasonable option if not a driver.

Delivery a bit slow. Plants in good condition & as described. Should have ordered more compost.. 10 kg bag is tiny. Unfortunately delivery involves a LOT of packaging including plastic. A plastic free option would be a good idea.
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May 2, 2023
 Verified review
plant arrived well packed and protected - quick delivery understood it to be a red acer, it arrived green, presume it turns red, but no explanation dpd 9delivery company gave no advance warning of delivery.
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Answer by gardens4you.ie
May 2, 2023
Our confirmation email with tracking arrived probably in your spams or deleted items. The acer that you ordered is a young specimen which will take its red tint as the text of the site indicates.
May 18, 2023
 Verified review

Tricolour buddleia …

The tricolour plant I ordered turned out to be three small pods presumably comprising the whole 'plant'. I'll have to wait and see how they turn out. I was disappointed in the size for the price too.
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Answer by gardens4you.ie
Jun 8, 2023
Don't worry, buddleia can grow 30 to 40 cm per season. They're hardy shrubs that make great butterfly magnets.
Jul 13, 2023
 Verified review
Love the fast delivery. They packaging is fantastic. 80%-90% of the plants looked in good condition but 10%-20% of the plants looked either dead, damaged or yellowing leaves.
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Sep 10, 2023
 Verified review
Prompt fulfillment and delivery of my order. Plants were well packed. Just two arrived a “little worse for wear” and I am hoping they will bounce back in the Springtime.
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May 10, 2023
 Verified review
Quick delivery. Of 5 hydrangeas ordered, 3 looked quite robust but 2 were just short stems with only 1 or 2 leaves. Time will tell if they take successfully or not.
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Answer by gardens4you.ie
May 16, 2023
Not all the hydrangeas you have ordered are of the same category. Some of the hydrangeas in your order will only grow on the current year's growth. Do not worry the order is guaranteed until the 02/07/2023 they will have plenty of time to grow.
May 6, 2023
 Verified review
Packaging and instructions were excellent. 4 days for delivery is too long for a 14.50 charge, knowing that DPD deliver in 24 hours for everyone else often for less
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May 5, 2023
 Verified review
Both of my Japanese maples arrived. Delivery was prompt. The plants were slightly smaller than I expected but were packed with care. I will definitely shop again
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Oct 5, 2023
 Verified review

Just ok

Plants could have been a bit bigger…..one of the 3 azaleas was very miserable. Delivery very good and packing also. May use again. Let’s see how they grow?
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Oct 5, 2023
 Verified review
A purchase was a gift and there did not seem to be any cards to write a message, also I would have liked the option of purchasing a container for the plant.
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Answer by gardens4you.ie
Oct 6, 2023
Thank you for your feedback. We have checked in our system and unfortunately the gift card option (payable) was not selected at the time of your order and no pot or container was added to your order from you at the time of purchase we do have a nice assortment.
Apr 26, 2023
 Verified review

Apple trees

Was expecting the trees to be more advanced.One of the trees didn’t even have a leaf .Hopefully they will grow to be healthy trees hard to know 🤞
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Answer by gardens4you.ie
May 2, 2023
Our plants are cultivated outdoor. We have -1ºC at night and 12ºC during the day, it is very cold for a month of May. Do not worry the order is guaranteed, the leaves will develop later once the tree will be planted.
May 2, 2023
 Verified review
I was a bit disappointed when I got the flowers, I thought they were plants, but they were bare root. A few of the bare roots were dry.
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Answer by gardens4you.ie
May 2, 2023
Our site sells plants in various forms flower bulbs, rhizome, roots, plant in pots. It is therefore important to read the description. The roots are always sent dry in order not to develop disease or mold. Most of them need to be soaked in water prior to plant them.
Dec 9, 2023
 Verified review
very efficient service and delivery, plants do come well wrapped, and in a healthy state. great to get the email advice on planting!
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Oct 6, 2023
 Verified review
In the past I have them excellent but the plant I just got delivered looked half dead. But I'll see if it recovers, hopefully
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Answer by gardens4you.ie
Oct 6, 2023
Thank you for your feedback. We have 10ºC at night and 16ºC during the day. The Helleborus nige are not visually attractive at this time of year as young specimens. Do not worry once planted the young plants will remain dormant the all fall and winter the transition will take place in the spring the order is guaranteed until May 1, 2024.