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scubaonline.de/en
Reviews:

195 reviews in the last 12 months648 total reviews  

4.93
Excellent

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Top positive review

Jul 12, 2023
 Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.

Top negative review

Feb 6, 2024
 Verified review
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Reviews for scubaonline.de/en

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May 3, 2023
 Verified review
Product (diving BCD) as described, payment went through in seconds. It was delivered to Slovenia in two or three days! I definitely recommend it!
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Answer by scubaonline.de/en
May 4, 2023
Thank you for your review! We are delighted to hear that our product was as described and that the payment process was quick and efficient. We also appreciate your positive recommendation, and we are glad to hear it arrived in Slovenia in a timely manner. At our company, we strive to provide excellent products and service, so thank you for continuing to support us!
May 6, 2023
 Verified review

Superb delivery and exceptional info support

Quick, reliable, to the point. Receipt and tracking mailed fast, payment info (paypal) detailed and fast. Fast delivery - shorter than announced.
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Answer by scubaonline.de/en
May 8, 2023
Thank you so much for your positive review. We are glad to hear that our services were quick and reliable and that you received your tracking and payment info quickly. We also appreciate your feedback regarding our fast delivery, which was even shorter than we anticipated. We strive to provide the best possible service to all of our customers and are grateful for your support. Again, thank you for taking the time to share this review with us.
May 7, 2023
 Verified review

Great service, quick delivery and good return policy.

I ordered several waterproof products and they all arrived quickly and well packed. Great service, quick delivery and good return policy.
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Answer by scubaonline.de/en
May 8, 2023
Thank you for taking the time to leave a review. We are thrilled to hear that your order arrived quickly and was well packed. We strive to provide an excellent customer service experience, so we are grateful to hear that our efforts have been successful in your case. We look forward to continuing to serve you in the future.
Dec 16, 2023
 Verified review
It was easy to order online. The suunto computer came in within a few days. No delays, no worries. So far, everything is alright.
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Answer by scubaonline.de/en
Dec 21, 2023
Thank you for your positive review! We're so glad to hear that you had a great experience with your order and we're proud that our team was able to deliver it within a few days. We strive to make every customer's experience with www.scubaonline.de an enjoyable one. Thanks again for your feedback!
Nov 23, 2023
 Verified review
Excellent scuba shop, great service, fast shipping to Croatia, absolutely no issues! Very competitive prices! Highly recommended!
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Answer by scubaonline.de/en
Nov 24, 2023
Thanks so much for the review and for your support! We're thrilled to hear you had such a great experience with us at ScubaOnline.de, from our competitive prices to our fast shipping to Croatia - we couldn't be happier. Thanks for choosing us, we really appreciate it!
Jul 2, 2023
 Verified review
It was very easy and clear to buy. It didn't take too long to arrive and the product is what's advertised
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Answer by scubaonline.de/en
Jul 6, 2023
Thank you for the positive feedback about your experience with our company. We are pleased to hear that it was easy and clear to purchase from us, that your order arrived quickly, and that the product was as advertised. We strive for excellence in every aspect of our business, from ordering to delivery, and we appreciate you taking the time to let us know how we’re doing. Your feedback is invaluable as we continue to work hard towards providing exceptional products and services. Thank you again for your review.
May 1, 2023
 Verified review

Perfect

Ordered a pair of dive boots and fins. order arrived in a timely manner and the products are very good.
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Answer by scubaonline.de/en
May 2, 2023
Thank you for your review! We are pleased to hear that your order arrived on time and that you were satisfied with the quality of our dive boots and fins. At scubaonline, we strive to provide only the best products and customer service to ensure a great experience every time. Thank you for your business and we look forward to serving you again in the future.
Dec 5, 2023
 Verified review
The only thing not so good was that I didn’t know when the delivery would be. Luckily I was at home.
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Answer by scubaonline.de/en
Dec 8, 2023
Thank you for your feedback! We are pleased that you were able to receive your delivery at home. Here at Scubaonline we strive to provide a great shopping experience, from selection to delivery and customer service. Thank you for being our customer! Of course, every customer receives a shipping confirmation with package tracking, it's all in the mail with the invoice. Maybe it ended up in your spam.
Jul 14, 2023
 Verified review

Professional service

Professional communication, very good prices, quick delivery. Unfortunately one product was in bad condition due to packaging issues, however they provided free return label and quick refund. Otherwise recommended.
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Answer by scubaonline.de/en
Jul 14, 2023
Thank you for your review. We are delighted that you were happy with our professional communication, competitive prices and quick delivery. We take great pride in providing our customers with the highest quality products, so we apologize for the item that was not up to your standards due to packaging issues. We hope you will allow us another chance to provide quality service and look forward to serving you again in the future.
Nov 29, 2023
 Verified review

The prices are good, the delivery is super fast

The prices are good! The delivery is super fast! Please require your clients to complete their order with registration. I did my order, then registered and now my order is not in the past ordered list.
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Answer by scubaonline.de/en
Nov 30, 2023
Thanks so much for the review! We're thrilled that you enjoyed our great prices and fast delivery. We appreciate your feedback and take it seriously; we always strive to make sure our customers have a great shopping experience here at ScubaOnline. Thank you for taking the time to let us know what you think!
Aug 31, 2023
 Verified review

Torpedo swim toy is exactly what I’d hoped

I have been looking for this swimming pool toy for a while and was really happy to see that the product is exactly as advertised.
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Answer by scubaonline.de/en
Sep 4, 2023
Thanks so much for the review! We're really happy to hear that the product was exactly as advertised. We strive to provide a great customer experience in everything we do, and it's great to hear that we succeeded this time.
Oct 6, 2023
 Verified review
Good product quality, no any damages, quick delivery withing few days, size perfectly matches.
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Answer by scubaonline.de/en
Oct 12, 2023
Thank you so much for the positive review - we really appreciate it! We strive to make sure our products are of the highest quality and that our delivery times are quick and efficient. We're glad that everything met your expectations!
Sep 4, 2023
 Verified review

Very good shop

Very good comunication with team shop. A lot of items in shop with good price. 100% recommend!
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Answer by scubaonline.de/en
Sep 7, 2023
Thank you so much for the great review! We're really glad to hear that you had a good experience shopping with us. Our team works hard to ensure that our customers have access to quality products at a fair price. We appreciate your support and hope to see you again soon!
Sep 20, 2023
 Verified review

Simply excellent

This shop is how the online shop should look like. Excellent communication 👍👍👍👍👍
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Answer by scubaonline.de/en
Sep 21, 2023
Thanks for the awesome review! We really appreciate your kind words and are so glad to hear that you think we're doing something right. Here at ScubaOnline, we believe that customer service is key. We strive to make sure that our customers have the best online shopping experience possible and it looks like we're on the right track! Thanks again for your feedback!
Apr 30, 2023
 Verified review
Amazing and trusted shop Really recommend it Waiting for more better offers
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Answer by scubaonline.de/en
May 2, 2023
Thank you so much for your kind words and positive review! We are delighted to hear that you trust our shop and appreciate your feedback. We strive to provide the best service possible to our customers and we will continue to strive to provide even better offers in the future. Thank you again for your support!
Dec 4, 2023
 Verified review

The best online diving store.

Great products, great prices. My orders so far have arrived very quickly.
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Answer by scubaonline.de/en
Dec 5, 2023
Awesome! We're so glad you're satisfied with the products and prices you've seen here at ScubaOnline. We always strive to bring our customers unbeatable prices on a wide variety of scuba gear, and we're happy to hear that your orders arrived quickly too. Thanks for shopping with us!
Nov 6, 2023
 Verified review
Very fast with shipping and return, top service never disappointment me!
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Answer by scubaonline.de/en
Nov 7, 2023
Thank you so much for your positive review! We are thrilled to hear that our shipping and returns were fast, and even more so that we have been able to provide top service. At ScubaOnline, we strive to always make sure our customers have an enjoyable experience. Thanks again for your kind words!
Jul 24, 2023
 Verified review
Everything was smooth, good prices and quick delivery. Thank you
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Answer by scubaonline.de/en
Jul 25, 2023
Thanks for your positive feedback! We know how important it is to get your order quickly and at a good price, and we're glad we could deliver. We appreciate you using scubaonline.de and hope to see you again soon!
Apr 29, 2023
 Verified review
Super service and very friendly contact Thanks for this guys
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Answer by scubaonline.de/en
May 2, 2023
Thank you for taking the time to write a review. We are pleased to hear that you found our service to be superb and the contact friendly. We strive to ensure that all our customers have an enjoyable experience, and we are delighted that yours was a positive one. Thank you for your support!
Dec 22, 2023
 Verified review

Very good store

great store, product availability, good prices, fast shipping
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Answer by scubaonline.de/en
Dec 28, 2023
Thanks for the positive review! We are so glad to hear that you appreciate our product availability, competitive prices and fast shipping services. It's our mission to provide top-notch scuba gear and excellent customer service and we strive to make sure that all of our customers have a great experience. Thanks again for the feedback!