Review summary
Customers frequently praise the staff for being friendly, professional, helpful, and knowledgeable. The expert advice and guidance provided help customers choose suitable products and understand technical information. The shop is also appreciated for its wide and high-quality product selection, especially in sports equipment. Many reviews highlight fast delivery, efficient order processing, competitive or low prices, frequent discounts, and flexible return policies including exchanges and the ability to try products before purchase. Good communication and helpfulness are also commonly mentioned. Some areas for improvement include occasional understaffing or inconsistent staff experiences, as well as rare reports of delays in delivery and order processing. A few customers feel that some items are expensive despite overall competitive pricing. Additionally, some reviews note slow responses or missed information in communication.
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How Trusted Shops prevents fake reviewsReviewsextremevital.com/sl
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Verified
Ekstrem vital has good employees who give good advice and always offer an additional discount for regular customers.
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They go the extra mile for their customers
I really appreciated the knowledgeable and friendly staff — they truly know how to advise and help you find the right product. They also go the extra mile for their customers. For example, I was buying a watch that other stores didn’t even want to let me try on, but here they were happy to open it and let me test it before purchasing. That level of service really makes a difference!
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Assos bib shorts
Dont answer emails.
Edit: Got a reply to the email after a while, probably didn't see it among others. Offered a possible explanation to the question so I changed the rating. Would prefer they told me in advance it was a display item and was going to ship without a box.
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The delivery time said on the website said that the product will arrive almost a week before it did. I am happy with the product but delivery in Slovenia could be much faster, specially from Ljubljana to Medvode.
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Pri spletni prodaji gredo zelo na roko kupca. Zelo mi je všeč da cenijo zvestobo z popusti.
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Vendno pripravljeni svetovati pri nakupu opreme, dobro podučeni in usposobljeni, kar je danes v trgovinah z športno opremo prava redkost. Odlična ponudba športne opreme in neprestano ponidbo ugodnosti.
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Velika izbira, hitrost pošiljanja je super. Zaposleni so strokovni in prijazni.
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Zelo profesionalen pristop osebja in velika izbira športne opreme.
Izidor
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Great service
I loved the salesaman Juš. He was increadibly kind and helpfull. It was due to him I decided to go trough with the purchase and actualy bought even more equipment then I planned.
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Experienced and extremely helpful staff providing "in-depth" information about the products and their use, based on field testing performed. Optimal recommendations given, considering the cutomer's need. Great selection of products and quick inter-delivery of products that aren't on stock from other Extreme Vital stores.
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Hitra dostava, takoj nakazan denar za vračilo, dobra komunikacija
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garmin hrm 600
Z pasom Hrm 600 sem zelo zadovoljn. Lahko ga uporabim samostojno brez ure. Ko pa grem v hribe s pohodniškimi palicami mi na koncu dejavnosti vzame korake iz pase, ker na uri niso točni zaradi palic.
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Strokovno, prijazno, dobra izbira
Večinoma (razen redkih izjem) v vseh trgovinah zelo prijazno in strokovno osebje. Tudi nakup preko interneta brez pripomb. Dobra izbira.
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Odzivni in dovolj strokovni prodajalci.
Zadovoljen z vsemi nakupi do sedaj, bodisi fizično v trgovini kot nakup preko spleta.
Vse dobro vam želim naprej.
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Organized, punctuality, professional. Huge waraity of products.
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Excellent service in shop on Tržaška cesta and much worse in BTC location.
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Ugodni nakupi, pregledna spletna stran, brezplačna dostava...
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Pozna dobava
Pri naročilu je pisalo, da bo dostava 2. delovni dan, enako piše v splošnih pogojih. 3. delovni dan se kontaktirala, da so prijazno uredili odpremo in sem prejela 4. dan.
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Iz strani extreme vital kot vedno vse bo.dajte razmislit o menjavi kurirske sluzbe,ta dpd je trenutno res najslabsi v branži!zadnjic sem prejel računalnik za 320€,škatla vidno odprta,vse raztrgano. Niti nisem pričakoval,da bo v paketu kar sem plačal…
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Najboljša ekipa strokovnjakov. Zelo prijazni in zelo strokovni. Srčno priporočam obisk v Novi Gorici in lepo da ste odprli trgovino tudi pri nas!!!!!!
Reply from extremevital.com/sl
Hvala lepa in dobrodošel kadarkoli!