Review summary
Customers consistently praise the durability, design, and build quality of the products, often highlighting their robustness and practicality. Many customers also mention fast and efficient shipping, both domestically and internationally. Additionally, support interactions are frequently described as prompt, attentive, and helpful. Ordering is generally described as straightforward by most customers. A few customers did encounter issues during the ordering process.
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How Trusted Shops prevents fake reviewsReviewsRadical Design
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Replacement part
Needed to know if a replacement part was still available for my cyclone 2, because the parts shown on the webpage are for the later version.
Radical design promptly gave me an extensive answer, explanation and even a possible hack.
Luckily the new part still did fit, I ordered, and my 'old' cyclone will soon be back on the road.
So excellent customer service was provided, thanks!.
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I own several RD products. I love the simplicity, functionality and robustness. Plus, I like to support European businesses and ideally made in Europe.
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The Universal Racer Orange and the Frame Pack fit my Catrike 559 perfectly!
Shipping was very fast. The Universal Racer Orange and the Frame Pack fit my Catrike 559 perfectly! I love the design, the colors, the quality, and the fast delivery all the way from the Netherlands. Thank you!
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I ordered a trailer plus accessories, but wanted 2 wheel bags. The company rang me to check I hadn’t pressed the wrong button and accidentally ordered 2. Thank you for your concern (I did want 2). Please remind UK customers that VAT will be added by UK customs (20%), thanks BREXIT.
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Recommended company.
Very good design, very helpful would recommend. Answered all my questions.
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Goed advies en super snelle levering
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I thik that you made excellent Job.
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Le sac est parfaitement adapté au Kettwiesel one
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Great craftsmanship and design. Love the Wheelie and will be taking it on many more adventures, althoyi think that some of the accessories are a bit overpriced
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Communicative and helpful. As well as great products.
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Quick delivery and a well finished product.
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Good service
I forgot to put in my street Number and they called me to verify!
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The trailer I have is really well designed, sturdy and lightweight. Coupled with my Brompton I can carry all what I need for a travel. In the last years I've been frequently travelling by train + bike for sky touring and telemark skying, carrying skis, boots, skins, safety equipment,,...