Review summary
Customers overwhelmingly praise the high quality and craftsmanship of the tools and products offered. They appreciate the wide and unique selection available, often citing it as a key reason for their loyalty. Service is described as excellent, professional, and reliable, contributing to a positive overall experience. Additionally, prices are generally viewed as fair or competitive, with discounts seen as an added benefit. Experiences with delivery and shipping are mixed, with some customers highlighting prompt service while others report significant issues with couriers and delays. Some customers also express frustration with items being out of stock or significant delays in restocking and communication regarding backordered products.
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How Trusted Shops prevents fake reviewsReviewsDICTUM - More than tools
(5)
(2)
(2)
(9)
(96)
Verified
Good quality products; Sometimes items are not available for long times.
Reply from DICTUM - More than tools
Thank you very much for your feedback!
We're delighted to hear that you appreciate the quality of our products. At the same time, we understand that long waiting times for out-of-stock items can be frustrating, and we appreciate you bringing this to our attention.
Your feedback is important to us and helps us continue improving our product availability.
Kind regards,
Your DICTUM Team
Verified
Good price and discount!
Reply from DICTUM - More than tools
Thank you very much for your positive feedback!
We're delighted to hear that you were pleased with our prices and discounts. We hope you enjoy your purchase and look forward to welcoming you back to DICTUM.
Kind regards,
Your DICTUM Team
Verified
Nice goods and fast sending
Reply from DICTUM - More than tools
Thank you very much for your kind feedback!
We're delighted to hear that you were pleased with the quality of our products and our fast shipping. We hope you enjoy using your new tools and look forward to serving you again.
Kind regards,
Your DICTUM Team
Verified
El cepillo veritas es exactamente lo que buscaba!!! Gracias Dictum
Reply from DICTUM - More than tools
¡Muchas gracias por su fantástico comentario!
Nos alegra muchísimo saber que ha encontrado exactamente lo que buscaba y que su compra le ha dejado tan satisfecho 😊
Un cordial saludo,
El equipo de DICTUM
Verified
Everything ok. Thank you for a good service
Reply from DICTUM - More than tools
Thank you very much for your kind feedback!
We're delighted to hear that everything went smoothly and that you were happy with our service. Your support is greatly appreciated.
Kind regards,
Your DICTUM Team
Verified
Very special quality and very good service
Reply from DICTUM - More than tools
Thank you very much for your wonderful feedback!
We're delighted to hear that you appreciate both the quality of our products and the service we provide. Your kind words mean a lot to us.
Kind regards,
Your DICTUM Team
Verified
Everything was just perfect!
Reply from DICTUM - More than tools
Thank you very much for your wonderful feedback!
We're delighted to hear that everything met your expectations. Knowing that your experience was perfect is the best compliment we could receive.
Kind regards,
Your DICTUM Team
Verified
Sehr hochwertige Produkte mit guter Materialauswahl und bemerkenswert hoher Verarbeitungsqualität.
Sehr weiterzuempfehlen.
Reply from DICTUM - More than tools
Vielen Dank für Ihre wertschätzende Rückmeldung!
Es freut uns sehr, dass Sie die Qualität unserer Produkte sowie die Materialauswahl und Verarbeitung so positiv hervorheben. Ihr Lob ist für uns eine schöne Bestätigung unseres Anspruchs.
Herzliche Grüße,
Ihr DICTUM-Team
Verified
Wise range of tool and accessoties and the seasonal discount
Reply from DICTUM - More than tools
Thank you very much for your kind feedback!
We’re delighted to hear that you appreciate both our selection and the opportunities to discover special offers throughout the year.
Kind regards,
Your DICTUM Team
Verified
Very Nice
Reply from DICTUM - More than tools
Thank you very much for your positive feedback!
We're delighted to hear that you were pleased with your experience. Your support is greatly appreciated.
Kind regards,
Your DICTUM Team
Verified
Reply from DICTUM - More than tools
Thank you very much for your 5-star rating!
We truly appreciate your support and are delighted that you had a positive experience with DICTUM. Your trust means a great deal to us, and we look forward to serving you again.
Kind regards,
Your DICTUM Team
Verified
Reply from DICTUM - More than tools
Thank you for your wonderful review!
Your positive rating means a great deal to us and motivates our entire team to continue delivering the quality and service our customers expect.
Kind regards,
Your DICTUM Team
Verified
Reply from DICTUM - More than tools
Thank you very much for your 5-star rating!
We truly appreciate your support and are delighted that you had a positive experience with DICTUM.
Kind regards,
Your DICTUM Team
Verified
Very Nice products, poor communication!
Reply from DICTUM - More than tools
Thank you for your honest feedback!
We’re pleased to hear that you were happy with the products. At the same time, we’re sorry that your experience with communication did not meet your expectations.
Your feedback is important to us, and we take it seriously as we continue working to improve.
Kind regards,
Your DICTUM Team
Verified
Reply from DICTUM - More than tools
Thank you for your wonderful review!
Your positive rating means a great deal to us and motivates our entire team to continue delivering the quality and service our customers expect.
Kind regards,
Your DICTUM Team
Verified
Reply from DICTUM - More than tools
Many thanks for your excellent rating!
We're delighted that you chose DICTUM and sincerely appreciate your trust. We look forward to serving you again.
Kind regards,
Your DICTUM Team
Verified
Reply from DICTUM - More than tools
Thank you for your wonderful support!
We’re delighted to receive your positive rating and appreciate your trust in DICTUM.
Kind regards,
Your DICTUM Team
Verified
There has been a lot of hassle with payments. It worked better when you could pay by invoice. In addition, your delivery times have become longer. But, you have good stuff!
Reply from DICTUM - More than tools
Thank you very much for your honest feedback!
We appreciate you taking the time to share your experience. We understand that changes in payment options and longer delivery times can be frustrating.
At the same time, we’re very pleased that our products continue to meet your expectations. Your feedback is important to us and helps us improve.
Kind regards,
Your DICTUM Team
Verified
Everything is fine
Reply from DICTUM - More than tools
Thank you very much for your feedback!
We're delighted to hear that everything met your expectations. We truly appreciate your support.
Kind regards,
Your DICTUM Team
Verified
That is all right!
Reply from DICTUM - More than tools
Thank you very much for your feedback!
We're delighted to hear that everything met your expectations. We truly appreciate your support.
Kind regards,
Your DICTUM Team