Review summary
Many customers praised the ease and straightforwardness of booking flights, as well as the professionalism and friendliness of the staff both during booking and onboard. Some customers also appreciated the option to choose seats during booking. However, there were frequent reports of technical difficulties and confusing aspects of the Air France website, which negatively impacted the booking experience. Unclear pricing, additional fees—particularly for seat selection—and perceived deceptive fare structures were common frustrations. Opinions on customer service were mixed, with some customers experiencing unresponsiveness or unresolved issues, and some also noted discomfort and issues with onboard amenities.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsairfrance.us
Site had an error while finishing reservation. Second attempt offered more expensive seats for the same flights
Booking help for unaccompanied minor
We are brand new to Airfrance
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +33892702654
- www.airfrance.us
- Tremblay-en-France, FRA
About
Let yourself be inspired by the sophistication of the French trip and live a singular experience by booking your plane ticket online! With more than 300 destinations served and a hundred countries cov...
This company has linked Trusted Shops profiles.