Review summary
Reviews for Helveti.eu are consistently positive. Customers consistently praise the fast and punctual delivery, excellent product quality that matches descriptions, and secure, high-quality packaging. Customer support is widely regarded as responsive and helpful, and communication is described as clear, prompt, and friendly. A few customers mention occasional slow or delayed shipments, some instances of unresponsiveness from customer support, and rare cases of missing packaging or fit issues. Additionally, there are minor suggestions to further improve packaging and a handful of reports about unclear information or lack of updates.
This text was automatically created by an AI system from user reviews.
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Reviews for helveti.eu
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Answer by Helveti.eu
Thank you for shopping at Helveti and for submitting a positive review, highly appreciated!
Jakub - Helveti.cz
Non posso valutare per il momento l'ordine non mi è arrivato, non ho notizie col tracking del corriere dal 16 dicembre che mi avete spedito.
Answer by Helveti.eu
Hello,
This order was not paid for and was therefore cancelled, so it was never shipped to you. We highly recommend contacting us first next time — it’s much quicker and easier than trying to resolve the situation after submitting a negative review.
Best regards,
Jakub
Helveti.cz
Answer by Helveti.eu
Thank you for shopping at Helveti and for submitting a positive review, highly appreciated!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for shopping at Helveti and for submitting a positive review, highly appreciated!
Jakub - Helveti.cz
Ho acquistato un bracciale maglia Milano per un orologio orient che ho già pagato online non so se è una truffa o no perché non mi è stato consegnato.
Answer by Helveti.eu
Hello,
My colleague has been checking the status of your shipment since 23/12, which was confirmed to you by email. Your review is dated 25/12. He will contact you as soon as we hear back from the shipping company.
Best regards,
Jakub
Helveti.cz
Tout est ok, bien emballé 👍
Je conseille. 🤩
Answer by Helveti.eu
Thank you for your review, glad all worked out great!
Jakub - Helveti.cz
Support is awesome
Accepting crypto is also a huge YES
Answer by Helveti.eu
That's a sure thing for us, thank you for your review!
Jakub - Helveti.cz
Excellent service!
Excellent customer support, fast shipping.
Answer by Helveti.eu
Happy to serve, thank you for your order!
Jakub - Helveti.cz
Dpd delivery took a 10 days to delover
Answer by Helveti.eu
Thank you for your positive review - 10 days is for the less expensive DPD option, the other one usually takes 3 days max. :-)
Looking forward to see you again!
Jakub - Helveti.cz
Experiencia buena, aunque el reloj llegó sin plásticos protectores y la correa estaba puesta del revés.
Answer by Helveti.eu
Thank you for your review - the way this strap is attached to the watch is a correct one, that is how the brand sells most of their watches with this kind of strap. Also they rarely include a protective foil as the watch (which has a sapphire crystal) does not need it.
Jakub - Helveti.cz
Answer by Helveti.eu
Appreciate it, thank you for your kind words and for shopping with us!
Jakub - Helveti.cz
Fast and transparent.
Free gift included. What else?
Answer by Helveti.eu
Appreciate it, I hope you're enjoying your new timepiece!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your order, glad all worked out great!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your order, glad all worked out great!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your order, glad all worked out great!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your order, glad all worked out great!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your order, glad you had a good experience!
Jakub - Helveti.cz
Reliable and trustworthy dealer - happy with my purchase and no complaints whatsoever
Answer by Helveti.eu
Appreciate it very much, thank you!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your review, looking forward to see you again!
Jakub - Helveti.cz
Excellent shop. Very good prices, fast shipping and very helpful.
Answer by Helveti.eu
We appreciate your support and thank you for the kind words!
Jakub - Helveti.cz