Review summary
Reviews for Helveti.eu are consistently positive. Customers consistently praise the fast and punctual delivery, excellent product quality that matches descriptions, and secure, high-quality packaging. Customer support is widely regarded as responsive and helpful, and communication is described as clear, prompt, and friendly. A few customers mention occasional slow or delayed shipments, some instances of unresponsiveness from customer support, and rare cases of missing packaging or fit issues. Additionally, there are minor suggestions to further improve packaging and a handful of reports about unclear information or lack of updates.
This text was automatically created by an AI system from user reviews.
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Reviews for helveti.eu
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Perfect service.Highly recomendet.Agreed with all prewiously comments.
Answer by Helveti.eu
Thank you very much, appreciate it! Glad you enjoyed shopping with us.
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your review, looking forward to see you again!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your review, looking forward to see you again!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your review, looking forward to see you again!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your review, looking forward to see you again!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your review, looking forward to see you again!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your review, looking forward to see you again!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your review, looking forward to see you again!
Jakub - Helveti.cz
Be careful with them, maybe scam!!!
I still not received my order which was placed 16/07/2025. Last status 2025-07-2213:28:08 Parcel collected by courier.
I mail them but nobody respond, i called them and the same problem. Helveti just ignore me, i paid money for order which was not delivered within 2 weeks, it's insane. I hope to receive feedback from them but most probably i need to dispute this transaction with PayPal or my Bank. Be careful with them.
Order 2508283
Answer by Helveti.eu
Hello, I'm glad this was solved to your full satisfaction afterall. :-) We'd love if you'd be willing to change your review based on the final experience you've had with Helveti. Thank you!
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your review, looking forward to see you again!
Jakub - Helveti.cz
Delivery took long time
Dispatching the order from the shipping country was very slow.
Answer by Helveti.eu
Thank you for your review. Your package left Helveti the same day your order was created. We unfortunately can't control the speed of the shipping companies but there is always a faster option in the shopping cart.
Jakub - Helveti.cz
Answer by Helveti.eu
Thank you for your review, looking forward to see you again!
Jakub - Helveti.cz
Answer by Helveti.eu
Hello and thank you for your review. I'm glad all worked out great in the end and hopefully we'l be more succesfull some other time. :-) If you'd be willing to edit your review of Helveti based on the final experience, we would appreciate it greatly.
Jakub - Helveti.cz
I still haven't received the watch! The order was placed on 11.05.2025!
Answer by Helveti.eu
Hello,
the watch from your order is available approximately within three weeks after creating the order. This was communicated with you during the shopping process. Sorry that we can't ship it earlier but we first have to receive the product to be able to ship it to you.
Hopefully you'll reconsider your review after receiving the watch. :-)
Thank you for your order.
Jakub - Helveti.cz