Watchard.com.ua
Reviews:

17,558 total reviews across 13 markets 

4.41

Good

17,558 reviews for this company's 13 websites since Aug 19, 2026
5
79 %
4
6 %
3
2 %
2
2 %
1
11 %

Review summary

Customers frequently praise the fast shipping and prompt delivery, as well as the secure and attractive packaging. Many reviewers highlight satisfaction with the quality and authenticity of the watches and jewelry, and appreciate the wide variety of models available, from affordable to premium options. Competitive pricing, frequent discounts, and favorable offers are seen as major attractions, and many customers find the returns and refunds process to be easy and prompt. Helpful and professional customer support is also noted by several reviewers. However, some customers report occasional delays or issues with tracking their orders, and a few have experienced defects or mismatches in the products received. There are complaints about poor communication or unresolved issues with customer service, as well as frustration over delays in the returns and refunds process. A minority mention damaged or insufficient packaging, especially for gifts. Additionally, several customers are dissatisfied with the engraving services, citing unclear descriptions or the engraving being placed on a card rather than directly on the product.

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ReviewsWatchard.com.ua

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Community member 
2 Reviews
Cross-market review
 Verified
Cross-market review
Very good contact. The request from Zegarownia for a review arrived several days before the watch, for the one-day delivery delay, I received a very nice gift from the company: a zippered case. Beautiful!!! Although I bought a solar watch... and I probably won't keep it in the \"dark\". The service is excellent, the contact very pleasant and everything is OK!\nRegards 'Zegarownię.pl'
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Community member 
1 Reviews
Cross-market review
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Cross-market review
Make an offer in the style of "G-shock action 10%" and people will jump on it totally. They are the best watches in the world. I would definitely buy another. Or if you named the g shock dw 6900 mission impossible 2 watches and sold them as the ones Tom Cruise has in that movie. You would easily sell these watches 10 times over soon. Just make it somehow cool. Some mission impossible collection.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

1. Contact with customer service was surprisingly good until the purchase - then I sent emails, they were read and no one responded. Post-purchase service is lacking.

My opinion would be rather positive 5/5, but there were several shortcomings that need improvement. 1. Contact with customer service was surprisingly good until the purchase - then I sent emails, they were read and no one responded. Post-purchase service is lacking. 2. Problem with issuing the discount voucher (I used the price negotiation function) at one of your stores and was asked to switch to another. 3. No one responded to the "price negotiation" until I called. 4. No possibility to purchase a nice ring box for the engagement ring immediately. The one with the large banore logo is to be discarded right away.
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Community member 
1 Reviews
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 Verified
Cross-market review

Gift voucher

I ordered a gift voucher, but I didn't receive it for 4 days, even though the website said that orders are sent within 24 hours. I wanted to cancel the order because I was left without a gift. In the email, the company didn't address my cancellation but instead sent a tracking link for the shipment. Great, a label was assigned to the order, but the product wasn't handed over to the courier. After my phone call, the lady proposed compensation for the delay and online sending of the voucher. I didn't entirely want to agree because I preferred a physical gift. Eventually, I agreed and requested the order be completed as quickly as possible (maximum 3 hours) because that day was my wedding anniversary, and I was left without a gift. The lady promised she would send the voucher via email. After 3 hours, the voucher was still not there, I called again, and finally, it was sorted out. If it weren't for my husband buying watches there, I would have canceled immediately. 2 stars because the ladies tried to arrange something, but it went slowly. I received no compensation for the confusion and requesting the voucher. I warn against a potential order of a voucher because it may not arrive on time. I cannot comment on the products, as the review is solely about the purchased voucher and the confusion.
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Reply from Zegarownia.pl

We sincerely apologize for the entire situation, the delay in processing the voucher, and the need for repeated contact with our customer service department. We understand that for an anniversary gift, the timing was particularly significant, and the entire situation should not have occurred. As an apology, we will contact you via email and provide an additional voucher worth 100 zl to use in our store. We hope that this will at least partially compensate for the inconvenience.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

RECOMMEND!

I recommend both the store and the watch! A very versatile watch for any occasion from a brand with exceptional history and philosophy. The white, simple, classic dial will match both sportswear and casual attire, I think even with a blazer and white shirt it will work excellently. The bracelet perfectly complements the whole. Additionally, the gadget-like tritium indexes and precise Swiss mechanism make it a true GADA (go anywhere, do anything) watch.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
Professional delivery. The Bowa watch is nice. Unfortunately, the mechanism does not work as it should. I had the battery replaced by a watchmaker, but the watch still stops. I no longer have the original box, so I cannot return the package. This is my second watch from this company, and I did not expect it to be defective.
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Community member 
3 Reviews
Cross-market review
 Verified
Cross-market review

Order accepted and not delivered...

Although the order was accepted, it was never delivered! Although it is specified on the seller's website that shipping is done within 24 hours, after 4 days I was notified that there is some delay in shipping, and after another 2 days I was informed that the products are no longer in stock, therefore they cannot fulfill the order but will make me another offer, which, of course, I did not accept because when I place an order I have my reasons for wanting certain models, with certain features, so any other offer is uninteresting. I requested the reimbursement of the amount paid in advance and asked to be notified when the transaction was performed. For two days I received no sign that, at least, they had registered my request! I returned with the same request and with phone calls, to finally be notified about the refund for 2 products that were not delivered. The situation was embarrassing, and I hope no other customer is treated like this.
Automatically translated from Romanian

Reply from eCeasuri.ro

We sincerely apologize for the entire situation. The information regarding the shortage of products in stock, as well as the communication concerning the reimbursement of the amount paid, took longer than it should have. We understand that the proposed alternative products might not have matched your preferences and respect your decision to request a refund. We regret the experience created and will use this feedback to improve how we manage such situations.
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Community member 
1 Reviews
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Cross-market review

Satisfied :)

Order processing was very swift. Regarding the watch, I have been using it for a week and so far I am very satisfied. I was concerned that it would look “bulky” on the wrist (I have a rather slender wrist) but it looks very sleek. The watch works flawlessly. I used it for running, walking, and cycling, and it performed excellently. I definitely recommend it 🙂
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Community member 
1 Reviews
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 Verified
Cross-market review
A legnehezebb Kiválasztott átvételi hely ellenére is gyors kiszolgálás . Az óra klasszikus könnyen kezelhető remélem tartós és a csatja is sokáig fogja bírni. Férfi kar órának nem mondanám inkább uniszex méret. A fém Szíj tökéletesen illeszkedik és az óra is kényelmesen felfekszik a csuklóra.
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
delivery time is absolutely top-notch :) I ordered a watch and it arrived the next day, unfortunately, it wasn't to the liking of the person who received it but that was no problem. Hassle-free and free returns with "convenient returns" and a new purchase. Shopping on this site is a bullseye!
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

najlepšia cena, rýchle dodanie.. skvelý e-shop

náhodne som našiel hodinky, ktoré som na internete hľadal v tomto obchode najlacnejšie.. objednal som si ich a neskôr prečítal množstvo negatívnych recenzií, pričom som až tŕpol, či mi prídu.. prišli na tretí deň (presne tak, ako mi to zobrazovalo pri objednávaní).. všetko bolo v absolútnom poriadku!! hodinky originál zabalené, dodanie super-rýchle, cena najlepšia na našom trhu.. som maximálne spokojný a i v budúcnosti nebudem mať najlepší problém si z tohto e-shopu niečo objednať.. ďakujem
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
The site itself was okay, perhaps more digitalization would have been better. I placed an order and paid for a watch (unfortunately, I returned the watch), but to check the status of the order, I needed to use the order number from the payment confirmation email. After the order, I created an account, but the e-watches page did not integrate the order made before creating the account into that account. It's not a tragedy, but it would have been simpler if the order were included in my account.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
Very disappointing customer service – order #1000845672 I placed order no. 1000845672 on 10.09.2026 and immediately paid the amount of 2,125.00 PLN via PayU. I ordered the Victorinox Journey 1884 watch ref. 241978. Since the model had a delivery time of 2-10 weeks, I contacted the store to request an exchange for the readily available model ref. 242009 with a black dial. Initially, I received a clear confirmation from an employee of Zegarownia.pl that the model would be exchanged and processed at the price I had already paid. Unfortunately, later conflicting information regarding the price and the amount of the surcharge began to appear. The amounts I had to pay changed in subsequent messages. Ultimately, I was informed that after applying the code S15, the price of the watch was 2,237.20 PLN, even though the amount of 2,192.15 PLN appeared in my cart for the same model. After this series of contradictory information and changes of position, I decided to cancel the purchase and requested a refund of the 2,125.00 PLN paid. As of September 18, I still have not received the refund or specific information on whether and when the refund was ordered. Despite several messages sent to the store, I did not even receive confirmation of receipt of my refund request. What particularly disappointed me was that, at the same time, I received a message from the store asking for an evaluation of the purchase and customer service, while my refund issue remained unanswered. I am not evaluating the watch itself here, because I ultimately did not receive it. I am only evaluating the manner of customer service and the execution of my order. For me, the problem is not the difference of a few tens or even a hundred zlotys. The problem is the lack of consistent information, changing agreements, and the lack of response to messages regarding the refund of money. The money was taken immediately. Obtaining a specific piece of information regarding its refund turned out to be much more difficult. I hope that at least the refund will be executed without further issues.
Automatically translated from Polish

Reply from Zegarownia.pl

Hello, we are sorry that the handling of the order did not meet your expectations. During the correspondence, indeed inconsistent information regarding the price in the model change appeared, for which we apologize. However, we want to clarify that the order was canceled and on September 18 we provided information that the refund would be ordered according to the chosen payment method. In conclusion, we would like to offer you a perpetual discount coupon for future purchases in our store – as a gesture of goodwill and apology for the inconveniences related to the order handling. We hope that in the future we will have the opportunity to show that we can provide service at an appropriate level.
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Community member 
2 Reviews
Cross-market review
 Verified
Cross-market review
The ordered watch arrived on time, it's even more beautiful than described (the dial is mother-of-pearl, not plain white). Only note: the instruction manual is in Polish and does not include precise information about the watch model I purchased. It would be useful to add an English translation and specify more information about the purchased model.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
The watch itself is very nice, but the packaging method for shipment is a mistake. The watch was packed in a cardboard sleeve that was damaged because it was thrown into a piece of air-filled plastic and then thrown into a larger box. The box was sealed with a single layer of tape that came loose, and when I received the package, I thought someone had simply taken the watch out - or perhaps it had fallen out during transport - the hole was so big... For this price, I expected better quality regarding the protection and packaging - especially since I wrote a request in the notes for nice packaging, as it is a gift. I also did not receive any proof of purchase. Probably the receipt fell out through the mentioned hole.
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Reply from Fabrykazegarkow.pl

Thank you very much for your feedback and we apologize for the way the package was wrapped. Such a situation should not occur - we will forward your comments to the warehouse to eliminate similar cases in the future. We also want to clarify that the proof of purchase is sent only by email and is not included in the package. We will contact you by email to offer a discount as an apology for the inconvenience caused.
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Community member 
5 Reviews
Cross-market review
 Verified
Cross-market review

Trusted Store

Transport, price, and product excellent. The watch is exceptional with a slightly larger diameter for those who prefer it, excellent design, the dial and indices are very legible both day and night. The accuracy of the watch is very good. I recommend the store, services, and eCeasuri products. I have also bought other watches from them and have been very satisfied; plus, they have discounts of 10 or 15%!!!
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Watch MK7522

I am very satisfied with the purchase of this watch (MK7522), it is absolutely stunning, very elegant and exactly as in the presentation - being 100% original. The superior quality is evident, and the delivery was extremely quick after placing the order on the site.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
I asked about my order (terrified by the comments read about the company from the past few months, after having already paid for the order) and received a quick and clear response. The order was delivered on time. I can recommend with a clear conscience
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Watches..!

☑ expand the offer ☑ lower prices ☑ build in the middle of Prague the "Palace of Wristwatches", which by its significance would entirely overshadow: ● Las Vegas; ● Luxury tourism in wealthy Arabia; ● and last but not least, the consumption of ice cream in Paris on Champ-de-Mars under the Eiffel Tower.
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Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Excellent services and high-quality products – Highly recommended!

I would like to express my special appreciation for the online store eceasuri.ro for the professionalism and high standards demonstrated throughout the entire purchase process. The quality of the services offered deserves a maximum rating of 5 stars. Among the defining elements that justify this positive review are: Superior product quality: The products sold fully comply with standards of conformity and authenticity, offering the certainty of a safe purchase. Prompt delivery: The processing of the order and its handover to the carrier were carried out in an extremely short period, demonstrating efficient internal logistics. Various and flexible payment methods: The platform offers customers a wide range of payment options, optimized to support buyers and ensure financial flexibility. In my last order, I purchased a Timex Expedition North Tide-Temp-Compass watch, with which I am completely satisfied. The device stands out for its aesthetic appearance, robust construction, and precision finishes. From a technical point of view, its complex functionalities (tide, temperature, and compass indicators) operate flawlessly, confirming an excellent price-quality ratio. Important mention regarding the delivery service (independent of the merchant): The only unpleasant incident of this experience is not attributable to the eceasuri.ro store, but exclusively to the courier operator. The person who made the delivery to the Easy Box removed the watch from the protective packaging for transport and placed it directly in the box, leaving the outer box torn aside, most likely due to space management considerations in the drawer. This practice by the delivery person is completely unprofessional and non-compliant with parcel handling norms. However, given that this deficiency is strictly a matter of third-party logistics, the store's performance cannot be overshadowed. For eceasuri.ro, a top rating: Full 5 stars!
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Contact

  • watchard.com.ua
  • ishop@watchard.com.ua
  • Warszawa, POL
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Це досвідчений інтернет-магазин годинників для чоловіків, жінок та дітей багатьох популярних брендів. Оригінальні швейцарські, японські, американські та німецькі наручні годинники. Гарантія виробника....

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