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Review summary
Customers consistently highlight the fast delivery and quick service, with prompt shipping standing out as a major strength. The shop is praised for its large selection and wide variety of products, including unique items not found elsewhere. Many shoppers appreciate the good or competitive pricing, as well as the helpful, friendly, and responsive customer service, particularly noting prompt email replies and effective problem-solving. Additionally, customers note that items are packaged carefully and securely, ensuring they arrive in good condition. Some customers express disappointment with increased shipping costs. There are also mentions of stock shortages for popular items and slow restocking, though most shoppers still manage to find the products they need.
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How Trusted Shops prevents fake reviewsReviews1240.design
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Verified
L'emballage était soigné. Produits arrivés en bon état. Délai de livraison un peu long mais je pense que cela vient du transporteur. C'est juste dommage que le livreur est déposé mon colis devant ma porte de garage sans sonner. J'étais présente. Je n'ai pas été prévenu d'un créneaux horaires. Le plus décevant dans cette achat c'est la livraison.
Reply from 1240.design
Merci pour votre avis ! 😊 Nous sommes ravis que les produits soient arrivés en toute sécurité. Nous sommes désolés pour les désagréments liés à la livraison- malheureusement, certains délais peuvent parfois être prolongés pour des raisons indépendantes de notre volonté. L’essentiel est que votre colis soit finalement bien arrivé.
Verified
Sometimes I find here items which aren’t available anywhere else. Increase in delivery charges to Ireland have disappointed me a lot, but its because of market reason. Still, I will not be able to order clays.
Reply from 1240.design
We’re very sorry about the increased shipping costs to Ireland. Unfortunately, these charges are beyond our control and are determined by the shipping market. We truly hope this will change in the future and that you’ll be able to order from us again. 😊
Thank you very much for your high rating and support! 😊
Verified
Mir gefällt der Service, bei Fragen bekomme ich eine zufriedenstellende Antwort.
Was ihr noch verbessern könnt, wären im Shop immer je ein Beispiel zum Artikel, für was er gedacht ist.
Oder Glasurbeispiele, Farbverlauf etc…..
Reply from 1240.design
Vielen Dank für Ihre Rückmeldung und die wertvollen Vorschläge. Es freut uns sehr, dass unser Service Ihre Erwartungen erfüllt. Wir nehmen die Idee mit zusätzlichen Anwendungsbeispielen zu unseren Produkten gerne auf.
Verified
Bra hemsida och utbud, snabb service & ok priser men det gäller att vara snabb för flera glasyrer tar slut väldigt fort efter påfyllning. Får ofta lägga påminnelse inför nästa leverans.
Ok för mig då jag oftast inte har så bråttom.
Känns pålitliga och allt har levererats helt och fint som jag har beställt hittills.
Reply from 1240.design
Tack för din feedback! Kul att du är nöjd med vårt utbud och vår service. Vi jobbar hårt för att hålla lagret påfyllt och uppskattar verkligen ditt tålamod med glasyrerna. Vi ses snart igen i butiken!
Verified
L envoi s est bien passé jusqu en France.
Des sms pour prevenir du jour de livraison.
Les produits n existant pas en vente En France, je les ai achetés en Pologne.
Il n y a plus qu'à faire les tests.
Reply from 1240.design
Nous sommes ravis que tout se soit bien passé. Nous vous souhaitons d'excellents tests et de très bons résultats ! 😊
Verified
Perfect delivery, safely packed. Great range of products. Hopefully more Xiem tools (back) in stock soon!
Reply from 1240.design
Thank you very much! 😊 We’re glad you’re happy with your delivery and our product range. We hope to have more Xiem tools back in stock within the next week!
Verified
I have received orders fast, no issues and they respond on email as well. Great selection of glazes! Thank you
Reply from 1240.design
Thank you so much for your kind review! We’re very happy to hear that everything went smoothly and that you’re pleased with our selection of glazes. 😊
Verified
Very friendly and always helpful. Good quality products, fast delivery and service to Portugal . I do recommend this shop
Reply from 1240.design
Thank you for your kind review! We are very happy that you appreciate our service, product quality and fast delivery. Thank you for your recommendation!
Verified
A great service. Quality products. You have the important and my favourite glazes in you're stock. Quite large stock of art items to find the ones you need.
Thank You!
Reply from 1240.design
Thank you for the wonderful feedback! We're so glad to hear that :)
Verified
A választék egyre szélesebb. Gyors a termékek küldése. Európában itt a legolcsóbbak az amerikai Mayco és Maaco mázak. Sajnos, ha valamelyik elfogy, nagyon sokára lesz belőle ismét.
Verified
1240.design kan anbefales. Der er gode priser, stort udvalg og fornuftig leveringstid til Danmark.
Nogle vare bliver desværre meget hurtigt udsolgt, og der tager ofte lang tid før de er på lager igen. Derfor kun 4 stjerner.
Reply from 1240.design
Thank you for your feedback and recommendation! 😊 We make sure to keep our assortment constantly restocked. Due to the growing demand for ceramic products and some specific items, it can sometimes happen that certain products sell out quickly. We take this into account and will continue improving availability. Thank you!
Verified
Orders arrive very fast, very well packed. Prices for shipping are reasonable. Very satisfied with the service overall
Reply from 1240.design
Thank you very much for your kind feedback 😊
We are very happy to hear that you are satisfied with the fast delivery, careful packaging, and our service overall.
We truly appreciate your support and look forward to serving you again in the future.
Verified
It was exactly as I needed it to be. Fast and complete
Reply from 1240.design
Thank you! 😊 We’re very happy everything was just as you needed, and that your order arrived quickly and complete!
Verified
Nice Company!
Very informative product information, shipping process and fast delivery.
Reply from 1240.design
Thank you for the wonderful feedback!
Verified
Incredibly fast deliveries and almost always have the products you want in stock. Incredibly satisfied and happy to order glazes from here!
Reply from 1240.design
Thank you so much! 😊 We’re really happy to hear you’re so satisfied with the fast deliveries and our product availability. It means a lot to us, and we look forward to your next order!
Verified
I find easily my favourites in stock. You have best quality of items. Orders come on time and whitout problems.
Reply from 1240.design
Thank you for your kind words! We're thrilled to hear you're happy. We truly appreciate your support and look forward to serving you again!
Verified
I like prices and variety of products.
Reply from 1240.design
Thank you! 😊 We’re very happy you like our prices and product variety!
Verified
The order came so fast! I did a bank transfer and I saw it was coming from Poland so I thought it was going to take a while to come to me, but they confirmed the payment the next day and it was in my house within 3. It was awesome!
They came perfectly protected.
Reply from 1240.design
Thank you for your kind words! We're thrilled to hear you're happy with our service and shipping. We truly appreciate your support and look forward to serving you again!
Verified
Trenutni odziiv fantasticen. Vse super.
Reply from 1240.design
Najlepša hvala za vaše prijazne sporočilo! 😊 Zelo nas veseli, da ste zadovoljni in da vse poteka odlično. Želimo vam še naprej veliko uspeha pri uporabi našega izdelka!
Verified
Première commande et super contente.
Rapidité de livraison et produits conformes.
Reply from 1240.design
Merci pour votre première commande et votre gentil retour ! 😊 Nous sommes ravis que tout ait répondu à vos attentes. Au plaisir de vous revoir !
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- +48723284777
- 1240.design/en
- contact@1240.design
- Warszawa, POL
About
Our company was created out of passion for handmade ceramics. In our store you will find high-quality ceramic supplies, including ceramic glazes, underglazes, pottery tools and accessories necessary t...
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