Laco Pilot Watches- Logo - reviews

Laco Pilot Watches 
Reviews:

448 reviews in the last 12 months1,532 total reviews  

Laco Pilot Watches- Logo - reviews

Laco Pilot Watches 
Reviews:

448 reviews in the last 12 months1,532 total reviews  

Review summary

Reviews for Laco Pilot Watches are consistently positive. Customers consistently praise the high quality, durability, and craftsmanship of the watches and accessories. Many admire the timeless, historic, and unique designs, particularly appreciating their aesthetics and legibility. The strap quality is generally well-received, and the ability to personalize and configure watches is highly valued. Most reviews highlight fast, reliable, and punctual delivery. Customer service is often described as responsive, professional, and helpful. Additionally, many find the website informative and easy to use. Some customers report issues with couriers or delivery delays. There are occasional negative experiences with order processing or after-sales service. While strap quality is appreciated, multiple customers mention sizing problems or a desire for more strap options. Some also wish for even broader or clearer personalization choices. A few users suggest improvements to the website interface and payment options.

This text was automatically created by an AI system from user reviews.

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Reviews for laco.de/en/

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Community member 
2 Reviews
Excellente qualité.
Answer by Laco Pilot Watches
Merci beaucoup pour votre évaluation 5 étoiles !
Community member 
1 Reviews
Answer by Laco Pilot Watches
We really appreciate the perfect score – thank you for your trust in us!
Community member 
1 Reviews
Answer by Laco Pilot Watches
Thank you for your rating. We’re always looking to improve and would love to hear any feedback you have. Please feel free to reach out to our customer service team with any suggestions.
Community member 
1 Reviews
Answer by Laco Pilot Watches
Thank you so much for the 5 stars – we truly appreciate your support!
Community member 
1 Reviews
Answer by Laco Pilot Watches
Thank you very much for your 5-star rating! We really appreciate your positive feedback.
Community member 
1 Reviews
Thew watch and service is top notch!
Answer by Laco Pilot Watches
Thank you so much – we’re thrilled to hear that you’re happy with both the watch and our service!
Community member 
2 Reviews
Great service and speedy delivery!
Answer by Laco Pilot Watches
Thank you for the great review on Trusted Shops! We’re glad you’re happy with our service.
Community member 
1 Reviews
Answer by Laco Pilot Watches
We’re delighted to hear you’re satisfied. Thank you for your great review!
Community member 
1 Reviews
Answer by Laco Pilot Watches
Thank you very much for your 5-star rating! We really appreciate your positive feedback.
Community member 
1 Reviews
It was not possible to submit a modification or refund in the website. Moreover there are no updates displayed about the watch status once the payment has been done
Answer by Laco Pilot Watches
Thank you very much for your feedback and for bringing this to our attention. We're sorry to hear that the experience with order modification and tracking wasn’t as smooth as it should have been. In the future, try contacting our support before placing an order! You will receive all order updates via email! We're sorry that the lack of live tracking on the website caused confusion. If you need any specific information about your order, feel free to reach out to our customer service team. We're happy to help!
Community member 
6 Reviews
Answer by Laco Pilot Watches
Thanks for your Trusted Shops review – we truly appreciate the 5 stars!
Community member 
1 Reviews
Answer by Laco Pilot Watches
Thank you for your excellent Trusted Shops review!
Community member 
1 Reviews
Answer by Laco Pilot Watches
Thanks for the full 5 stars on Trusted Shops!
Community member 
1 Reviews
they provide korean. but not that precise.
Answer by Laco Pilot Watches
Thanks for taking the time and leaving a Trusted Shop review! We're sorry for any translation errors and hope you still had a good experience. 감사합니다!
Community member 
1 Reviews
Answer by Laco Pilot Watches
Thanks for the excellent review on Trusted Shops – we truly appreciate it!
Community member 
1 Reviews
Answer by Laco Pilot Watches
Thank you so much for your 5-star review – we truly appreciate your support!
Community member 
1 Reviews
Answer by Laco Pilot Watches
Thank you for the 5-star rating – we truly appreciate your support!
Community member 
1 Reviews
Fast delivery
Answer by Laco Pilot Watches
Thank you for your feedback! We're glad the delivery was quick – enjoy your new watch!
Community member 
1 Reviews
Love my new watch, but the stitches on the strap is all wrong. I could have done it better myself. See my picture. That’s not OK. Torben Denmark
Answer by Laco Pilot Watches
Hi Torben, thanks for leaving a review regardless! Since our straps are made by hand, such irregularities can unfortunately occur, but we agree that it is a bit much in this case. If you are not happy with the product quality, please do not hesitate to contact our official customer support – they will assist you whether you'd like a refund or an exchange! Feel free to contact us at kontakt@laco.de or at +49 72 31 20413 0
Community member 
1 Reviews
Answer by Laco Pilot Watches
Thank you so much for your 5-star review – we truly appreciate your support!