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Aug 8, 2024
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Laco was entirely prompt with their response to my email enquiry. I was given precise detail about my intended purchase and the international shipping to my destination country. The dispatch of my watch was conducted earlier than expected. The packaging was done safe and secure. The watch arrived in a beautiful and unique box and zippered case. Overall, the service from Laco was professional and of the highest standard.
Shipping was terrible.
I had planned on buying another watch, but after paying $60euro for shipping, their chosen carrier kept on returning the package to the depot for almost a week, costing me time. I’d consider buying from them if they didn’t use fedex
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Reviews for www.laco.de/en/
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Aug 10, 2024
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Answer by www.laco.de/en/
Aug 13, 2024
Thanks for leaving a Trusted Shops review!
Aug 9, 2024
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Answer by www.laco.de/en/
Aug 13, 2024
Thanks for the great Trusted Shops review, it is much appreciated!
Aug 5, 2024
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Answer by www.laco.de/en/
Aug 9, 2024
Thanks for leaving a review, even if it wasn't enough for 5 stars! Of course we would love to know what we could have done differently.
Jul 23, 2024
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I had a great experience with Laco support team. The product is according to expectations and I received it earlier than expected. The watch has become my favourite one. I definitely recommend their products and services. No picture attached because their product is exactly as in the presentations on their website.
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Answer by www.laco.de/en/
Jul 24, 2024
Thanks for the amazing review! We're glad you are this satisfied with both our products and our service.
Aug 3, 2024
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Basic pilots watch type B…
I like everything about my experience buying a basic pilots watch from Laco. Ordering one was very simple and I particularly liked how they are so similar to the original watch and have a interesting history behind them. Having the option to add a engraving was very nice at no extra cost.
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Answer by www.laco.de/en/
Aug 9, 2024
Thanks for the nice feedback and the amazing picture! We're glad you had a good experience with our online shop.
Jul 23, 2024
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Great website. Very easy to customize your watch. But order statue is slow to update. Looks like my order is in limbo for 7 days.
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Answer by www.laco.de/en/
Jul 24, 2024
Thanks for the positive feedback on our website and the watch configurator! We can confirm that your order has been accepted and is being worked on. As nearly every PRO is a unique configuration it can sometimes take a little longer. If you still haven't received any updates by the end of this week, please do send us an email kontakt@laco.de or call us at +497231204130 for a more detailed update on your order status.
Aug 3, 2024
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Good quality. Fust delivery. The bracelet that I ordered fits the Molnija watch almost perfectly.
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Answer by www.laco.de/en/
Aug 9, 2024
Thanks for the great Trusted Shops review! We're glad our bracelet lives up to your expectations.
Jul 11, 2024
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Good communication. Quick processing of the order. Even got the serial number I asked for.
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Answer by www.laco.de/en/
Jul 24, 2024
Thanks for the great feedback and the awesome picture – we love the dog almost as much as your Laco!
Jul 13, 2024
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Quick delivery, and excellent quality leather strap.
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Answer by www.laco.de/en/
Jul 24, 2024
Thanks for the kind words and the perfect review on Trusted Shops! We're glad we were able to meet your expectations.
Jul 9, 2024
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All perfect
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Answer by www.laco.de/en/
Jul 10, 2024
Thank you very much for taking the time to leave a Trusted Shop review! We're glad our service was able to live up to your expectations.
Aug 1, 2024
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Aug 9, 2024
Thanks for the great feedback!
Jul 30, 2024
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Aug 9, 2024
Thanks for the full 5 stars on Trusted Shops!
Jul 19, 2024
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Jul 24, 2024
Thanks for the great Trusted Shops review!
Jul 15, 2024
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Jul 24, 2024
Thanks for the positive feedback!
Jul 13, 2024
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Jul 24, 2024
Thanks for the full 5 stars on Trusted Shops!
Jul 10, 2024
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Jul 6, 2024
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Answer by www.laco.de/en/
Jul 10, 2024
Thanks for the great review on Trusted Shops, we appreciate it!
Jul 5, 2024
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Answer by www.laco.de/en/
Jul 10, 2024
Thanks for the positive feedback!
Jul 23, 2024
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Never got the order due to a strange billing problem with Amazon. So not sure why I have been sent this review. Would have been nice to have had some more supportive/clearer early communication on the issue.
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Answer by www.laco.de/en/
Jul 24, 2024
Thanks for leaving a review regardless. You should have received an email from Amazon on the 16th of July clarifying that the payment has not gone through yet. We apologise if that isn't the case. If you need further support, please contact us at kontakt@laco.de or call us at +49 72 31 20413 0.
Jul 18, 2024
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Answer by www.laco.de/en/
Jul 24, 2024
Thanks for taking the time and leaving us a Trusted Shop review! Of course we'd love to know why you only gave us 3 stars, but we're confident we will improve the next time around.